nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Child Item

SSL certificate problem for webhook callback

Siddharth A.

I get following error while trying to add the URI for webhook:

Error: SSL certificate problem: unable to get local issuer certificate

I can open the URL from browser and it works. What am I missing here?

Find more posts tagged with

API

Abuse

Comments

Richard P.

Are you doing this at work? Perhaps behind a proxy server?

Greg-DB

Hi Siddharth, I believe this is an issue where we may not be trusting one of the Certificate Authorities on your certificate.

We're checking if we can fix this on our side, but I can't say if/when that would be. Some workarounds for now that may help to get this working from your side:

- use http:// for your webhook URI instead of https://
- use a different SSL certificate

Apologies I don't have a better solution right now!

Siddharth A.

Hi Gregory,

Thanks for your response. Issue got resolved by combining the certificates into a .pem file as described in following link: https://www.digicert.com/ssl-support/pem-ssl-creation.htm