Sync

As background I have used Dropbox as a storage, archive, etc for the last 20 years (or at least a LONG time. Please forgive me if I use the incorrect terminology, but as a pensioner I am no longer tech savvy, and need actions to be spelt out step-by-step. I am trying to move certain Folder(s) and File(s) from Dropbox…

I called this morning and put my name in the queue. Moments later, I received the phone call with regard to some help. Because the process was going to take a few hours. The individual I was talking to sent me an email to respond to if I had any issues ,which I do. They have not responded and it's been hours and I'm not…

Una vez que un proyecto se aprueba en Replay y tenemos la versión final, sería genial poder moverlo directamente a una carpeta específica dentro de Dropbox. Esto sería similar a la funcionalidad actual que nos permite subir proyectos directamente desde una carpeta de Dropbox a Replay, pero en sentido contrario.…

I’m reporting a reproducible bug, not a usage question, and would like this escalated to engineering. Summary: Files with the macOS extended attribute com.apple.ResourceFork (no namespace prefix) fail to sync from a macOS Dropbox client to a Linux Dropbox client. The Dropbox status indicator on both ends reports the…

Hello, I create Dropbox files on my PC and can view them on my Android phone. They don't go anywhere else. Recently, changes to the PC files were not showing on the phone, just the old version. I checked the account on the phone, and it was showing an obsolete email address from about 5 years ago. I managed to change it to…

Hi, we have a Dropbox Teams plan with multiple members all signing in using Single-sign on (Microsoft 365 accounts). We are all using MacOS laptops with the DropBox app all installed and set up. We have also connected the Dropbox app within Microsoft Teams and also added Dropbox as an online storage location within MS…

Hi Guys, Just wondering if someone can help. I am running a Synology NAS with Cloud Sync to my Dropbox account. I have been running this for the last 2 years and its been going well. In the last 10 days on 2 seperate occasions The Cloud Sync has disconnected from Dropbox account. I have had to log in twice now to the NAS…

Recently I've run into an odd problem where Word files created before a certain date have stopped syncing. I have Dropbox added to Word for Mac as a "save" destination. I can pull up the files in Word or through Finder, and if I make a change and save the document into my Dropbbox save destination, a window pops up…

Hi everyone, it's been around two months since I started struggling with Dropbox slowing my computer down extreeeemely while syncing on my MacOS. Ive been using Dropbox for a couple of years now, and I never had this problem. Based on available help on Dropbox and Reddit forums and official tips from Dropbox themselves, I…

Apple's File Provider API changed how Dropbox displays storage. It shows logical file size instead of local disk usage. This update makes it hard to see if files take up actual space on your Mac. I hate everything about Dropbox since it moved locations within the Apple/Mac system and I wish they would fix all of the sync…

Using W11 and until today my screenshots stopped working. Anyone help please?

OS: Win 11 Education 24H2 (OS Build 26100.8655) Client: Dropbox Desktop 264.4.3385 Dropbox is always stuck syncing. I've tried everything. I removed all the NTFS Junctions I had and any other problematic folder such as obj & .git directories. With all those out of the way, it actually started syncing things but eventually…

if I make a backup using the drop box app and subsequently alter or delete some of the files (still on my computer) , do they get altered in the backup? or as a backup a snapshop of the files at the time, and I will need a new backup regularly What is the relationship with files in my dropbox folder which are it seems…

I was syncing a large file to my dropbox folder on my computer for 8 hours. I paused the sync. When I resumed the sync, it started over from the beginning. Why didn't it resume from where it was paused? Thanks!

Hello, I've seen many posts on this forum about this bug, but Dropbox still hasn't fixed it or even acknowledged it. The Dropbox app on MacOS no longer keeps files downloaded apparently. I marked multiple folders to make available offline. This computer has been connected to the internet for months when it had time and…

I have Dropbox installed on two Fedora 44 Linux systems, syncing between them. Most files sync fine, but when I create a file like this: cat > foo\\bar test ^D then dropbox filestatus foo\\bar foo\bar: unsyncable That filename works fine for everything else, but Dropbox doesn't like it. Isn't this a Dropbox bug?

Hello there, I just wondered if anyone has ever done this with any success (or even if it's possible). I've bought a new Macbook and I'm going to use both of them. On my original Mac I have lots of fonts. If I copy all my Fonts to a Fonts folder in my Dropbox. Can I point Fontbook to it, so both Macbooks will have all the…

Hello everyone, this is completely driving me nuts. I have exhaustively ruled out Windows issues, so it seems to now be a Dropbox "feature" that we should have the option to toggle off: Environment Windows 11 Pro, fully updated (clean install, July 2026) Dropbox desktop 262.4.3183.0 Sync root: D:\Dropbox on a local NTFS…

Hi Community Team & Dropbox Support, I am requesting urgent intervention for a critical data loss incident. My support case (Case ID: Ticket #26492100) has been ignored by the assigned agent for over 3 days, leaving me with no resolution. This is NOT a manual deletion issue, but a severe server-side sync/index bug. As…

Hello. I’m using Dropbox on macOS 14. Previously, I was on macOS 12 with the same Dropbox settings. In Preferences/Sync/Default Sync Preferences, I selected “Available offline”. For specific folders in my Dropbox folder, I chose "Make online-only". On macOS 12, whenever I dragged a file into one of those online-only…

I have edited MS word documents on my computer using Review/track changes. The files are saved with Review/Markup off. When I upload these files to a dropbox folder (shared), they display a track changes/markup view. When I permanently delete these files and try uploading them again, the markup view again appears. How do I…

I haven't used the Dropbox app in a while, and I can no longer see how to change which online files are accessible on my desktop. To be clear I don't want all of them on my desktop, just specific files and folders, but I can't find selective sync anymore.

My dropbox version 262.4.3183 on Windows 11 is stuck with indexing 54 files… Please advise Thanks

I switched machine the other day and waited for Dropbox to sync a bunch of files, then I started working. But I forgot that rules.dropboxignore was not synced. I had read the doc a while ago, created it with meaningful rules, it was fire-and-forget. I noticed that some files started getting synced like…

In a world full of .git files, AIs running around touching things, and media/storage/blob files that are 100gb each, having a "single auto-fire" sync with no visibility is archaic. Let us SEE our sync Let us STOP our sync completely (not pause) Let us TRUNCATE our sync (if I am stuck on letter "d" in the alphabet, surely…

Hello, I am experiencing a connection problem with the Dropbox desktop application on Windows 11. The Dropbox website works normally in my browser, and I can sign in to my account and access my files online. However, the desktop application cannot connect and shows the following message: “No Internet connection. Your…

This discussion was created from comments split from: Beta Build 260.3.2873.

I have been using Dropbox for years. for the last year Dropbox disappears and fails to sync. The Icon in the taskbar disappears why is unknown to me. the sync stops and makes a mess of the workflow. Using Dropbox with AutoCAD, SketchUp, Rendering and other high end graphics software. this happens on a Windows 10 machine…