Sync

Recently moved my Dropbox folder to an external SSD following Dropbox's procedures. Everything seemed fine to start with however I have noticed some issues cropped up that do not seem to be clearing themselves. Three linked problems: The menu bar has been stuck on Updating ".fseventsd" for weeks. It never clears on its…

I thought I had specified that dropbox files on my desktop would be located at c:\dropbox rather than users\dropbox (with all of them set to live on the drive). I now see that it's at \users\dropbox. But I have a complete set of folders at c:\dropbox, many of which have been changed. How do I get things right, so I don't…

On Dropbox desktop stable build 258.4.3749, Preferences → Sync & storage → Manage does nothing. The issue occurs on two separate Windows computers under two different Dropbox accounts (personal and work). Syncing otherwise appears normal. The Selective Sync folder-selection dialog never opens.

Hi Dropbox Support, I'm on a 3 TB plan and I'm backing up a large music‑production library (~1.2 TB, ~130,000 files) to my Dropbox using rclone. After several backup runs today, my account's metadata/listing API appears heavily rate‑limited: a request to list even my 8 top‑level folders returns nothing after 20+ seconds…

Already submitted this here: https://old.reddit.com/r/DropboxOfficial/comments/1ulvz55/reconnecting_to_internet_this_may_take_a_moment/ This has been happening for around the past week. I am on macOS 26.5.2 and Dropbox 258.4.3749 on a M5 Pro MacBook Pro. I've tried reinstalling Dropbox and updated macOS. How can I get this…

Hi everyone, I'm desperate and hoping someone here has experienced something similar. On 20 June 2026 at around 11:50 PM, I accidentally deleted the Dropbox application from my Mac while I was reorganising my files and making a backup. I then emptied the Trash without realising the consequences. As a result, my Desktop,…

My dropbox continues to try to sync a file that was deleted long ago. I have read the FAQ and see no 'clear cache' option in Preferences > Accounts (see screenshot). This is interfering with all files and folders that I do want to sync back and forth between my computer and dropbox online. Does anyone have any ideas beyond…

I worked without any problems for many years with my basic Dropbox account. Suddenly I discovered that for a numer of folders the desktop app indicates " synchronisation planned" and no longer actually performs the sync. New files added and changes made are also not visible in the browser version of Dropbox. How can I get…

It used to be that if a file was online only and was not currently synced to the computer, when a software tool would try to access the file, it would automatically download and sync that file. For example, I am often working on Ableton music sessions that involve a ton of sample libraries I own that take up far more space…

On MacOS, Sync Next is only possible for files. This behavior should be possible for folders as well

Over the years with drop box, I have replaced computers, tablets etc.. Now even tho I use the same account email information, nothing syncs or happens as in the past.. HERE IS THE QUESTION.. If I delete all dropbox apps/programs from my 2 pc's / 1 tablet and reinstall them as new on my 3 devices using a different account…

Dropbox automatically moved the location of my files on Mac during the day while Dropbox files were open in multiple applications, which caused unnecessary disruption. A change this significant should not happen automatically without clear advance notice and a chance to close affected files first.

This has happened twice now in a week. The icon loads when the computer is turned on, but when I click on it and try to go to options/properties to adjust what files are syncing the icon disappears and I can't do anything with the app. I don't think it is syncing files that I create and save. This happened last week. I…

I was quite happily using a file and updating it. Now when I log in a bunch of old files comes up, but not the one that I really need.

I got a new Mac and installed the Dropbox app. After that, everything became a mess both in the desktop app and in the browser. I see many folders marked “selective sync conflict,” and everything looks disorganized. I want to get it back to how it was before. I didn’t intend to sync anything locally — it was supposed to…

I have a mac mini (and 4 other mac/windows devices). The mac mini has a sync problem that I have not been able to isolate. It uploads most but not all files, but does not download new or modified files created on other devices from the web (none of the other devices has a problem). The message says "unknown file.trash". I…

Hey, I usualy work and edit files on my PC with Windows 11 and somtime I work on the same files on my MAC. I noticed several times already that somtime when I open a specific excel file on my PC (didn't confirm on MAC or other files) that I'm missing data that I know I added. When I open file history on dropbox.com and…

Dropbox Transfer only accepts 21 characters in the title (in the transfer widget not regular Dropbox sharing). It would be great if this can be expanded to more characters. Some companies that I send files to require specific words in the file names for versioning. ID, date, etc so file names become long. This Idea has…

I was searching for how best to upload very large files (particularly without having to store them on the Dropbox main folder). I found this answer, which indicates that there's no way to do it without storing in the Dropbox folder. However, I also subsequently found that was incorrect. It appears to be possible to use the…

Is there an option for the dbxcli will support a pause and resume syncing?

Every time I add a new file to a folder that has already been made "available offline," there is a cloud icon indicating that the folder is not fully available offline. Assuming this means the new file is not fully in sync. Is there a way for a new file to be automatically available offline when it's put into a folder that…

My DropBox folder has been on an external drive (old HP laptop didn't have room on C:\). I now have a new laptop and want to use that external drive since I have about 3tb of files on it. How do I set up my new laptop to see that drive as E:\Dropbox, and have the desktop app use E: as the default Dropbox location?

I am a Windows 10 user. I have an icon on my taskbar (near the clock, not in the system tray/'hidden icons' panel) that shows my Dropbox activity, right down by the clock. In the past, I could hover over this icon to display the upload / download speed. With the latest UI / app update, it no longer does this. I can't find…

I have DB on a few PCs and they are all fine and are loaded and look the same in the Explorer tree. Dropbox is under Quick Access. and in Dropbox prefs show as c:/users/user/dropbox But… this one PC this morning was different, had changed from that, The Dropbox folder was now in c:/my/Dropbox. I also se it is continuusly…

Environment macOS 15.7.8 Dropbox 256.4.3790 Finder Column View Finder automatic column sizing enabled Issue Finder automatically sizes columns wide enough to display filenames. However, after Dropbox status badges (green checkmarks, cloud icons, etc.) appear, some filenames become truncated with ellipses even though the…

Prioritize an entire folder to the front of the upload line!

I tried migrating to the cloudstorage mac folder years ago and it was very problematic, so I ended up just putting my dropbox backup folder into my mac Home folder and continuing to do it the old way (it appeared to sync fine while there). Something happened recently where it seems my mac suddenly lost tons of gigs of…

My dropbox account won't stop trying to sync. It is stuck on either just syncing, or specifically trying to sync to 34 files. I have unticked all folders from the menu temporarily so there shouldn't be anything left to sync to. I have tried pausing and resuming, and quitting and logging in again but it isn't changing…