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Duplicate Nested Dropbox Folder: files saved by an app cannot be seen in File Manager
My Work Dropbox contains a reparse point named STUDIO GILLIS-MOORE Dropbox. Is this an expected artifact of a Team Space migration, or is it an unintended legacy reparse point that should be removed? There appears to be a duplicate nested folder. cd can enter the folder. ✅ dir /AL lists it. ✅ It doesn't appear as a…
Syncing fails in regards to my FolderSizes 10 program file on Windows 11.
I run the Dropbox desktop app on a Dell Inspiron 15 3530 laptop under Windows 11 Pro. I recently installed a program and gave its link the same permissions (total access for myself and INTERACTIVE) I give my other apps. However, this app's link refuses to sync. I've clicked the Dropbox icon (with its current red flag) and…
I'm trying to exclude folders via selective sync to free up hard drive space, but it's not working.
Hello – How do I fix this? I am trying to sync dropbox.com with my laptop, but I have run out of space on the laptop. Dropbox.exe suggested that I free up space so it can continue to sync, but the issue is that the only place I can do that is to remove files from the dropbox folder, which is a non-started I when Into…
Dropbox on external SSD re-indexes every startup and stuck on 'Updating .fseventsd'
Recently moved my Dropbox folder to an external SSD following Dropbox's procedures. Everything seemed fine to start with however I have noticed some issues cropped up that do not seem to be clearing themselves. Three linked problems: The menu bar has been stuck on Updating ".fseventsd" for weeks. It never clears on its…
Changing Dropbox folder's location on Windows 11
I thought I had specified that dropbox files on my desktop would be located at c:\dropbox rather than users\dropbox (with all of them set to live on the drive). I now see that it's at \users\dropbox. But I have a complete set of folders at c:\dropbox, many of which have been changed. How do I get things right, so I don't…
Can't manage using the app's preferences which folders are available offline on Windows.
On Dropbox desktop stable build 258.4.3749, Preferences → Sync & storage → Manage does nothing. The issue occurs on two separate Windows computers under two different Dropbox accounts (personal and work). Syncing otherwise appears normal. The Selective Sync folder-selection dialog never opens.
API metadata rate‑limit lockout during large backup — please advise
Hi Dropbox Support, I'm on a 3 TB plan and I'm backing up a large music‑production library (~1.2 TB, ~130,000 files) to my Dropbox using rclone. After several backup runs today, my account's metadata/listing API appears heavily rate‑limited: a request to list even my 8 top‑level folders returns nothing after 20+ seconds…
My Mac desktop app is stuck on "Reconnecting to the internet. This may take a moment".
Already submitted this here: https://old.reddit.com/r/DropboxOfficial/comments/1ulvz55/reconnecting_to_internet_this_may_take_a_moment/ This has been happening for around the past week. I am on macOS 26.5.2 and Dropbox 258.4.3749 on a M5 Pro MacBook Pro. I've tried reinstalling Dropbox and updated macOS. How can I get this…
Has anyone ever managed to get Dropbox to restore an entire account to a previous date?
Hi everyone, I'm desperate and hoping someone here has experienced something similar. On 20 June 2026 at around 11:50 PM, I accidentally deleted the Dropbox application from my Mac while I was reorganising my files and making a backup. I then emptied the Trash without realising the consequences. As a result, my Desktop,…
My Dropbox account is stuck syncing a file that doesn't exist on the website.
My dropbox continues to try to sync a file that was deleted long ago. I have read the FAQ and see no 'clear cache' option in Preferences > Accounts (see screenshot). This is interfering with all files and folders that I do want to sync back and forth between my computer and dropbox online. Does anyone have any ideas beyond…
Dropbox desktop app indicates "sync planned" for folders but no sync happens.
I worked without any problems for many years with my basic Dropbox account. Suddenly I discovered that for a numer of folders the desktop app indicates " synchronisation planned" and no longer actually performs the sync. New files added and changes made are also not visible in the browser version of Dropbox. How can I get…
Files no longer download automatically when accessed by software tools on Mac
It used to be that if a file was online only and was not currently synced to the computer, when a software tool would try to access the file, it would automatically download and sync that file. For example, I am often working on Ableton music sessions that involve a ton of sample libraries I own that take up far more space…
Add the "Sync Next" option but for folders too instead of files.
On MacOS, Sync Next is only possible for files. This behavior should be possible for folders as well
New Mac device and the .dropbox folder has extra instance folders using 300GB - how to fix?
I use Dropbox on two Macs - an M4 MacBook Pro and an M4 iMac (both 2024). Recently I migrated everything from an older Intel iMac to the M4. There was some trouble with the Dropbox migration - no idea what - but afterward the new iMac showed 305GB more usage than the old one had. It turns out there's a folder called…
Will I be able to sync across 3 devices if I reinstall and use another email address?
Over the years with drop box, I have replaced computers, tablets etc.. Now even tho I use the same account email information, nothing syncs or happens as in the past.. HERE IS THE QUESTION.. If I delete all dropbox apps/programs from my 2 pc's / 1 tablet and reinstall them as new on my 3 devices using a different account…
A Dropbox update moved the location of my files while they were open and caused issues
Dropbox automatically moved the location of my files on Mac during the day while Dropbox files were open in multiple applications, which caused unnecessary disruption. A change this significant should not happen automatically without clear advance notice and a chance to close affected files first.
My Dropbox icon disappears from the taskbar on Windows
This has happened twice now in a week. The icon loads when the computer is turned on, but when I click on it and try to go to options/properties to adjust what files are syncing the icon disappears and I can't do anything with the app. I don't think it is syncing files that I create and save. This happened last week. I…
I updated a file, but only old files appear when logging in
I was quite happily using a file and updating it. Now when I log in a bunch of old files comes up, but not the one that I really need.
I linked a new computer and now everything is disorganized with many selective sync conflicts
I got a new Mac and installed the Dropbox app. After that, everything became a mess both in the desktop app and in the browser. I see many folders marked “selective sync conflict,” and everything looks disorganized. I want to get it back to how it was before. I didn’t intend to sync anything locally — it was supposed to…
Syncing issues on my Mac OS device
I have a mac mini (and 4 other mac/windows devices). The mac mini has a sync problem that I have not been able to isolate. It uploads most but not all files, but does not download new or modified files created on other devices from the web (none of the other devices has a problem). The message says "unknown file.trash". I…
I'm missing updates I previously added to my Excel file.
Hey, I usualy work and edit files on my PC with Windows 11 and somtime I work on the same files on my MAC. I noticed several times already that somtime when I open a specific excel file on my PC (didn't confirm on MAC or other files) that I'm missing data that I know I added. When I open file history on dropbox.com and…
Need more characters allowed in File Transfer
Dropbox Transfer only accepts 21 characters in the title (in the transfer widget not regular Dropbox sharing). It would be great if this can be expanded to more characters. Some companies that I send files to require specific words in the file names for versioning. ID, date, etc so file names become long. This Idea has…
How to upload very large files using the command-line client
I was searching for how best to upload very large files (particularly without having to store them on the Dropbox main folder). I found this answer, which indicates that there's no way to do it without storing in the Dropbox folder. However, I also subsequently found that was incorrect. It appears to be possible to use the…
Is there any option in the dbxcli app to pause/resume syncing?
Is there an option for the dbxcli will support a pause and resume syncing?
Is there a way for a new file to be available offline when that's the status of the folder?
Every time I add a new file to a folder that has already been made "available offline," there is a cloud icon indicating that the folder is not fully available offline. Assuming this means the new file is not fully in sync. Is there a way for a new file to be automatically available offline when it's put into a folder that…
How can I choose my old Dropbox folder, when installing the desktop app on a new laptop?
My DropBox folder has been on an external drive (old HP laptop didn't have room on C:\). I now have a new laptop and want to use that external drive since I have about 3tb of files on it. How do I set up my new laptop to see that drive as E:\Dropbox, and have the desktop app use E: as the default Dropbox location?
I cannot see download/upload speed on the latest UI update for the Dropbox desktop app on Windows 10
I am a Windows 10 user. I have an icon on my taskbar (near the clock, not in the system tray/'hidden icons' panel) that shows my Dropbox activity, right down by the clock. In the past, I could hover over this icon to display the upload / download speed. With the latest UI / app update, it no longer does this. I can't find…
The Dropbox folder has been moved on one Windows PC
I have DB on a few PCs and they are all fine and are loaded and look the same in the Explorer tree. Dropbox is under Quick Access. and in Dropbox prefs show as c:/users/user/dropbox But… this one PC this morning was different, had changed from that, The Dropbox folder was now in c:/my/Dropbox. I also se it is continuusly…

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