Mobile

I always used one folder, where I downloaded (even more than) one file via the download arrow. But now when I mark up some files and even if I only mark up one, the download arrow is grey. I made myself a walk around and created a new folder in a folder above, where I copy the photos to. But i would like to have the photo…

https://www.dropbox.com/.well-known/apple-app-site-association only includes /home and not /home/* so links to personal files do not open in the Dropbox app but rather system browser which is really annoying. Please support it.

In the Android phone app, after we move a file we are returned to the source folder. Some of us would prefer to see the destination folder after the move. There are use cases for both preferences. Please add an app setting called something like, "Folder after Move." The choices would be something like, "Show source folder…

I noticed that the vertical scrollbar is missing after the app update. I am currently using mobile app version 489.1.2. It is difficult to scroll through folders with a large amount of photos since the scrollbar is missing. It is no longer there to hold and drag it down through the photos quickly. I cleared the cache and…

Have been using dropbox (488.2) to manually upload select photos from my iphone 14 pro (ios 25.6.1) to my imac and macbook for almost 2 years. its been working without issue until today. if i select more than 1 photo the upload fails and says "couldnt upload check your network settings and try again" i cleared cache,…

Hello. I need some help regarding backing up my entire iPhone photo Gallery to Dropbox app’s Camera Uploads folder. It seems as tho doing it over the iOS app, if you have a big gallery to import, it takes a long time. does connecting my iPhone to a MacBook’s Dropbox Desktop app have a faster upload speed and it will make…

whenever I Yeah, I'm using my outlook email browser on my Galaxy S24 Ultra phone for the past few weeks. I seem to be getting a message that says I have to log in To dropbox and when I do click on the link, I get the following message: It seems the app you're using submitted a bad request. If you'd like to report this…

I'm currently trying to assist one of our clients into a better archiving workflow with their Dropbox folders. We proposed for them to Archive their projects by year, and then archive those year folders via the Dropbox Admin console. However, the client has put a hard demand on still being able to interact with Archived…

Hello, I create Dropbox files on my PC and can view them on my Android phone. They don't go anywhere else. Recently, changes to the PC files were not showing on the phone, just the old version. I checked the account on the phone, and it was showing an obsolete email address from about 5 years ago. I managed to change it to…

Hello, Our entire team has been experiencing an issue with the Dropbox and Adobe Acrobat integration on Android for approximately one week. We store PDF forms in Dropbox and edit them through the Adobe Acrobat mobile app. This workflow has worked correctly for several years, but recently, edits made in Acrobat have stopped…

I just went to upload a file from my phone to Dropbox and got a message MUST UPDATE the APP. I attempted to, but Google Play says the app is not compatible with my phone. This is a HUGE problem. I have stuff on my phone I need to get to Dropbox. And when I only have my phone on me, I have critical documents in Dropbox I…

I want to copy a video from Android 16 to DropBox. I made the video using my prior Android 10 camera, and the file was transferred to my Android 16. I know the video is there because Google One shows it as a large file it wants to delete. BUT DropBox doesn't show the video when I try to + (add files). That is, I don't see…

I'm having some issues while using it. Could anyone help me? Thanks!

Could I please get a reset on my camera uploads. Thanks very much for your help.

it would be awesome to be able to access Replay from the mobile app or create a separate Dropbox Replay app.

When viewing a PDF within Dropbox, I am constantly running into the issue where me attempting to scroll or pinch-zoom results in the sideways-swipe action being triggered, which moves to the next PDF in the folder. Please consider reducing the sensitivity of this gesture or removing it entirely. I emailed support and they…

Stupid question I know, but Google isn't helping and I can't find the relevant settings to change. I accidentally set my Dropbox HTML files to always open in the Samsung Android native HTML Viewer and got a popup saying to go into Dropbox settings if I wished to change it in the future. I want to ALWAYS have the option to…

I read through previous posts. I have cleared my cashe. I've confirmed that the toggle is on on the iphone files app dropbox location. I'm on an iphone 15 pro version 26.52.

it’s in the title. When something gets sent over to me - i don’t want to download the stupid app i just want to check something quickly while im on my phone. It seems like tricks online like changing the url or trying to see the desktop version dont work anymore on safari or chrome. I still haven’t figured it out - this is…

I have plenty of Dropbox storage, and none of my folders get downloaded to my phone. Phone storage being full is the reason I want Camera Uploads to work, so that I can delete the uploaded photos off of my phone and have more space there, but it doesn't work until I make room on my phone first. Why?

I use an Android app called Leafspy to log my car's oeprational data to Dropbox. It was working for a long while, but sometime earlier this year, it no longer is able to connect to Dropbox if 2FA is enabled on my account. It has always been a little problematic — when entering the username and password, if I have to put my…

Today I took a picture and a video on my iPhone 15. On the "Photos" tab in the Dropbox app, the recently taken photo shows up, but the video does not, even when I have the dropdown set to "All". (And several other videos I took a few days ago don't show up either.) And since the app can't see them, it's not syncing them to…

I un-installed Dropbox on my iPhone and PC to purge all files returning to the free account. Re-installing, my iPhone now shows old shared files between the two. These are still live even though my Dropbox folder on my PC only has two small folders. (The old files were removed to a separate folder and should not even be…

I have been using Dropbox for organizing my AI-generated images and videos. The syncing and file management features work really well, especially when I need to access my files across multiple devices. Recently, I started creating some AI-generated character content for my own project, and I usually store all the original…

I'm reporting a UI bug in the Dropbox iPad app involving the split-panel document viewer. This appears to be a regression of an issue previously reported by other users back in 2019. EXPECTED BEHAVIOR: Open a document in the Dropbox iPad app so that it appears in a split view: a smaller panel on the left and a larger panel…

Out of the blue, while I was using DropBox on the website, the search just started to not work properly. Some files show up, but they do so in a random order, and the results vary based on capitalization. My files are all photos, but when I click on that bar only some show up as well, despite the fact that I've checked…

I have two identical phones. In one of them, when I select a photo to view I can then continue to scroll through all the photos in the folder. On the other phone when I open a photo it is the only one to view so there is no scrolling available

I manually upload my photos from my iPhone using the Dropbox app and once a batch is uploaded, I manually have to find the same set of photos on the iPhotos app to delete them. There should be an option to “delete after upload” in the dropbox app. note: I am not talking about the automated camera upload (sync) option.

This is mostly a bug report (unless I've overlooked something obvious), as I couldn't find a better place to report it. When using the Firefox browser on my Android phone, I am unable to access my Dropbox files (via https://www.dropbox.com/home ), because almost immediately I get a full-screen pop-up offering a free trial…