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Uploading Microsoft Files from iPad Pro gets stuck on "upload pending".
Hello, I opened a Microsoft Excel file from the Dropbox app on my iPad Pro and I saved it after I made changes and it will not upload the new version into Dropbox, it just says "Upload Pending". I tried deleting the Dropbox app and deleting the Excel app off the iPad and I tried turning it off and back on and I also tried…
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Consistent 'upload failure' error when uploading videos from the Dropbox app on iOS
Device iPhone SE Operating System/Browser (if using the web) Windows 10 Question or Issue Within the last week, several times I successfully uploaded large video files from my iPhone to my PC - well, after switching off the display time out on the iPhone, because how stupid of me to expect a background process like an…
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How do I notify people in a shared folder that I created a folder via Android app?
On a web browser on Windows I can create a shared folder within another shared folder and click the button to notify the people who have access (though they now changed it so I have to click to a second page in the pop up). On the Android app there's no button to click to enable that. So in my mobile workflow I create a…
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"Can't upload - your changes conflict with changes made by someone else"
but there is only one user, me. This document hasn't been touched in months. Can someone advise or help fix? Thanks
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I can't rename pictures when sharing from my camera roll to the Dropbox app on my iPhone.
Hi I have an iphone and when receiving images from workers I usually upload to dropbox, click on rename and edit it then upload. Now it won't allow me to rename, it still "says" rename there but it doesn't work, So when it picks up image from text it says Attachment, I can't upload more than one as it shows as a duplicate.…
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Dropbox Transfer on the mobile app
Please add Dropbox transfer access to the mobile app. I expected to be able to access ALL of my files I have on Dropbox from my phone, including those I have to transfer to my clients. Once they pay their invoice, I send them files and I can’t do that on my phone anymore since I switched to Dropbox.
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The dates of images and videos under Photos tab on iOS are in future millennia.
A few files are always on top of my imported images under the photos tab. They have a normal creation and modification date and are located elsewhere, not in the camera uploads folder. How would I fix this? thanks
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The "background app refresh" setting for the Dropbox iOS app is greyed out
I am trying to upload video from my iPhone automatically and in the background. I want this to happen on cell data or WiFi and whether or not the app is open. The setting "Background App Refresh" is greyed out and cannot be turned on. It would be nice if I could put them in a folder to which they would not be deleted if…
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No pop-up notification that I've added duplicates of a photo to Dropbox on iOS
Same here. On my iphone when I select several pictures and choose save to Dropbox, it would tell me if there was a duplicate. In the last day or so, it stopped giving me that warning and instead places multiple copies of the file with a (x) suffix on the filename.
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After the latest iOS mobile app update, my offline files have been re-syncing.
I upgraded to version 428.2 yesterday and now my Dropbox app always shows my offline files as queued for resync when I launch the app. I just tested it by syncing my files, then closing and relaunching the app and every entry in my offline list has that little blue circle with the white arrows. The files are still…
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Can't upload large videos using the Dropbox iOS app
hello, i went to a concert yesterday and i used up a lot of storage. whenever im trying to upload the bigger videos (the longest video that worked was only 8 seconds long), i always get this error: what can i do about this? it’s pretty frustrating
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How to reset my camera uploads, I tried everything
Hi! I need to force the Android app to re-upload all the photos in my gallery. I set it up so it uploads everything, not just new photos, but it will only upload new items. I believe it recognizes older pics as "already uploaded" and I don't know how to reset this. I have already: -re-installed the app -deleted the cache…
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Content I transfer using my mobile, don't show up on my PC.
I usually use dropbox to transfer my photos from my mobile to my pc. For the last two days, when I try to transfer a file, it says that it already is in dropbox, but it doesn;t show in the pc folder. The icon in the taskbar shows the blue arrows, meaning that its syncing, but its been doing that for two days. Anything I…
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My camera uploads stopped uploading new files on my iPhone.
Until May 18, all the photos I take with my iPhone (iOS 18.1.1) were automatically sync'd into my Dropbox Camera Uploads folder. Since then, the new images are not going into the folder. My phone is fully charged, on strong wifi, and I haven't changed any settings. How do I get it to continue uploading photos to the Camera…
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What’s new this spring
I don’t know about you, but I’m absolutely delighted to finally see spring taking it’s hold. If you’re anything like us Irish, this time of year marks a turning point, as the dark winter months are replaced by longer, brighter and warmer days. Flowers start to blossom, bees are buzzing, the birds are singing, and it nearly…
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I can't download files on the Android mobile app
I'm able to download from the web version, but starting this morning (June 24, 2025) I can not download from the mobile app. I can upload and do everything else from my phone (Samsung S24 Ultra), but it says "error downloading ****** filename". I though I could add a screenshot but I don't see any way to do so. I already…
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I need to rest my Camera Uploads and re-upload my photos
Hi, I need to reset the camera upload on my iPhone so that dropbox will sync the entire photo library again. How can I do that?
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Can I upload Camera Uploads settings to already uploaded photos or reset my Camera Uploads?
Yesterday I noticed my iPhone photos were being uploaded as still JPGs, likely loosing valuable moments I captured in Live Photos and having some quality drop due to JPG compression. I changed my settings to HEIC + Live Photos. However, all my already synced photos would still be low quality and limited to a single frame.…
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Can I get notifications about a file being deleted or saved on the iOS app?
I am using iPhone 16 Pro IOS 18.5 with Dropbox app installed Please confirm: what are the settings so that I get a notifications when a file is moved out of Dropbox or saved?
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My iPhone mobile app doesn't show the files I've saved on my desktop app.
That! Some of the files on my Desktop App aren't in my Dropbox app on my iPhone. Help please.
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SD Card to Dropbox upload question
If this is a basic question then we apologise, but we are confused. Having looked in the Help area we see that it says is possible to transfer files (in this case photos) from an SD card into Dropbox, using the mobile app on an iPhone. We are a wildlife conservation team and would like to be able to do this for infield…
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Moving files: default destination should be current folder, not root!
Imagine I want to move files nested 10 levels under root. I navigate down, I select them, I press Move. Now the android app is showing me the root folder, why? 99% of the time I want to move files somewhere near their original location. With your design I once again have to drill down 10 levels under root to find the…