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"Get started with Dropbox" suddenly appearing in iOS mobile app.
I've been using Dropbox for years now and suddenly out of nowhere I get "Get started with Dropbox" in the iOS app. It's annoying. How do I remove it? Is this a bug?
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I added my files to Dropbox via camera uploads and it deleted them from my camera roll.
It's been a while, but I don't know where to ask, so I'm writing it down ㅜ I'm inquiring again after giving up because there was no answer even if I asked the customer center on the drop box website. I think it was around the end of last year.. I was told to upload the camera while using the drop box, so I synchronized it…
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"Move (file)" should start in the current folder, not at root level in the mobile app on Android
I'm not sure if this is just the case with Android. But unfortunately, it has always been that way since I can remember. For moving 1 file "quickly" to a freshly created sub folder, a user needs to navigate the whole folder structure to get there...
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Why are photos being uploaded twice?
Hi there, I’m hoping someone can help me out as I can’t figure out why certain photos are being saved multiple times when I upload them. I upload from my iPhone and in my most recent upload, there were 27 photos in my camera roll that I uploaded and the total that ended up in the Dropbox folder was double that….. 54. It…
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Video file has no audio after downloading from the Dropbox app
Just recently I have been downloading a video file with Audio but then after downloading the video loses audio and the Dropbox video in server loses audio unless I delete the app and log in again.
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Can we have a "scan document" option when long pressing the Dropbox icon on iOS?
Hello, Wouldn't be a great idea for Dropbox to include the "Scan document" option in the menu showing up when pressing the app icon (iOS) like for Apple's Notes app ? I can send you a screen capture. Just my 2 cents. Regards. Robert Lespérance
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Automatically delete a photo from phone afterward its been uploaded to dropbox
Any idea?
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Tell us what you think of the mobile search improvements
Hello! My name is Luke and I work on the Mobile app team at Dropbox. We're excited to share some updates that we've made to the Search experience on the Android and iOS apps. Here's what's new: * Larger Result Thumbnails * Modified Dates in search results * File Sizes in search results * Snippets for keyword matches within…
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Why is the camera upload feature on iOS slow in backing up the photos to my account?
Hi!!! I have just installed the app and opened an account (yesterday) to create storage for my phone photos so I can make room on my phone. I have automatic uploads switched on and there are over 13,000 photos and videos on my phone. I am curious how long it should take for the process to complete transfer from phone to…
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I can no longer open my Microsoft files via my Android mobile app. They throw all sorts of errors.
Please help, I am in a HUGE panic. As of this morning, my Android Microsoft mobile apps no longer open my more than 1000 Dropbox files. I cannot save a newly created Microsoft file to Dropbox either. I have always been able to open and save my Dropbox files in the Android Microsoft apps (i.e., Microsoft Word, Excel , etc)…
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Dropbox isn't allowing me to view or share files on the mobile app/website.
Both on phone app and the website. They show for a second and then say "something went wrong our end" with a dart board graphic? I also can't copy the link to a file from the right click menu or share any files? This is incredibly annoying as I need to send a folder. Thanks for the help.
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Files are visible on Dropbox on my phone, but not visible on Dropbox on my laptop.
I've uploaded photos/videos/files from my phone to dropbox for years. I rely on this for work. In the last, say month, when I try to upload anything from my phone to dropbox, the files are visible on dropbox on my mobile, but they are not visible on the same dropbox account on my computer. This is extremely frustrating as…
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My photos are not changing to jpg format when uploading them to Dropbox from my iOS device.
For the Dropbox version IOS app 208.2.12 there is a bug that needs to be fixed and updated. I am using an iPad Pro 11" first generation. I am an ebay Powerseller. When taking pictures of my purses to sell and dropbox over to my Desktop PC then upload to my ebay store my pictures will not change to jpg format. They stay in…
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Why isn’t it possible to create file requests from the mobile app?
Hello, I was surprised to find out that file requests can only be created using the website. Why wouldn’t this be possible in the mobile app as well? Thanks, DBoxTips P.S. I am a volunteer on the Dropbox forums, freely and happily sharing know-how with other users, not affiliated with Dropbox in any way.
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Saving image to Dropbox in iOS saves as URL
On iOS, when I save an image from Safari to the Dropbox app, before saving, the file name shows as a url file (and saves as a URL). I suspect today’s update causes this, because I was able to do this last night. I long press on an image > share > save to Dropbox At this step, the expanded menu recognizes the file type is…
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Wave file playback is broken
on multiple devices... pls fix :)
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Add a "sharing activity" section at the homepage of the Dropbox mobile app.
Please add Sharing Activity as an optional section to the Home page of the mobile app much as it is included within the desktop app
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"There was an issue communicating with your photo library" when uploading photos on iOS
Hi, I have always been able to upload my photos from my iPhone to the Dropbox app. Over the past several months it has been working. I am getting an error message - There was an issue communication with your photo library. I have already deleted the app and reinstalled it twice. I have restarted my phone and turned my wifi…
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Sorting of folder contents in the Dropbox mobile app on Android
I'm using Dropbox on my Android Samsung S22 Ultra. When I enter different folders there are different ways of sorting some in the upper right some halfway down to the left. I need to know how to have every folder display the newest content without taking any action every time I enter the folder. I broke up a dog fight…
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Around 500 images created via Arduino IDE were randomly deleted via my mobile app.
So I am trying to understand what has happened, and how to avoid it again (i'm assuming it is something I have done) I'm coding micro controllers for a project of mine (arduino IDE) and have about 100 versions of said program saved in my dropbox. Everytime I create a new version it creates a new directory with about 20…
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Can we upload live photos through Camera Uploads?
I can see lots of posts asking for support for Live Photos. I feel quite cheated that I have lost the ability to see these photos. As someone else has also posted, I have little snippets of my mother’s voice and movement that I have lost forever and she has passed away. Dropbox offer a photo sync service which means they…
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Can I force refresh a file so that changes can sync on the Android mobile app?
For files in the phone app, if I update a file in my desktop, it takes a while for my smartphone app to update it. It would be nice to have a button for that file to be manually refreshed to the newest version. Thank you!
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I can't search for text in files on my Android mobile app.
In Android, its not possible to find text inside a file and I need manually searching by scrolling through the file and wasting a lot of time
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I want to upload a file via the Android mobile app and it's stuck at "waiting to upload...".
Title says it all. I was clearing the catch every time I wanted to upload a photo and that was working for a while but no longer. I have plenty of space and the file is not that large. Restarted the phone Cleared the catch Cleared the data Uninstalled the app, reinstalled, logged back in. Updated the app and OS Tried on…
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There's a delay in syncing between my desktop and mobile app
I manage a digital service site and rely on Dropbox daily. Lately, sync delays between desktop and mobile are affecting my workflow. Anyone else facing this? Looking for quick fixes or settings to improve performance. Appreciate any help!
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I need to login and logout on my Android app in order to sync files
Anything I try to sync or upload from my mobile device stays in the queue until I log out and back in. Once I do, I can sync/upload again, but after a short time it stops. Cache has been cleared, latest updates installed, no locked folders. Wondering if anyone else has experienced this and how to fix. Thanks!