Mac

I reinstalled the Dropbox desktop app on my macOS Tahoe and have two questions.
Device iMac (M1, 2021) Operating System/Browser (if using the web) MacOS Tahoe Dropbox App Version (if using the app) 238.4.6305 Question or Issue My Dropbox folder is on an external 4 TB SSD. Yesterday I deleted the Desktop app and erased and reformatted the external drive. I reinstalled the Desktop app and reinitiated…
Dropbox is stuck syncing 60K files or 118GB and taking ~200% CPU
Device iMac 2019 27-inch Retina 5K Operating System/Browser (if using the web) Sequoia 15.7.2 Dropbox App Version (if using the app) v238.4.6075 Syncing Status "Syncing 60,850 files " Question or Issue I recently updated my mac OS to Sequoia 15.7.2. Since that update my dropbox has been stuck at syncing thousands of files…
The Dropbox menu bar icon on Mac OS 26 is missing
I have tried to uninstall and reinstall DropBox without success. Is there any way to restore the menubar icon, which is the only way to control the app preferences for menubar visibility?
How do I re-link the File Provider Dropbox folder?
Hi, I upgraded to the new file provider dropbox a few months ago. In the last few weeks, dropbox didn't seem to be syncing, even after I clicked move to online only and my hard-drive suddenly filled up leading to mac warning signs. So I logged out then back in. When I logged back in, I found that dropbox had "unlinked" my…
Finder integration broken on macOS 15.6 (no status icons, incorrect folder sizes)
Application Affected (Dropbox App, Finder Integration) Device (Mac Studio M4 Max) Operating System/Browser (if using the web) (macOS 15.6) Dropbox App Version (if using the app) (240.2.8086) Question or Issue I’m having a Finder integration issue after installing Dropbox on a new Mac Studio running macOS 15.6. Setup…
The Dropbox context menu isn't working on my Mac.
Application Affected Dropbox context menu Device Macbook Pro 2019 Operating System/Browser (if using the web) MacOS 15.7.3 (24G419) Dropbox App Version (if using the app) 238.4.6305 Question or Issue The Dropbox context menu is not working despite multiple attempts to resolve the issue. I have tried the following: Quitting…
What are the differences between the legacy version of the Dropbox app and File Provider?
Operating System/Browser (if using the web) Mac OS 26.2 Question or Issue I use DB on my desktop and work with 3 other people, sharing and updating Word docs and videos from Zoom. We've been doing this since 2012 and I am sure we all use the Legacy version. Not even sure when DB started using File Provider. I have been…
Having issues reinstalling Dropbox on Mac OS
I'm having issues reinstalling my Dropbox on my MacOS (15.7.1) desktop. I had it synced with Scrivener, but it was taking so long to sync that I deleted the app mid-sync and cleared out the CloudStorage folder of the Dropbox folder. Then I uninstalled the app, and deleted all trace of Dropbox from my computer. I just…
How can I transfer my Dropbox files from one computer to another?
My boss gave me a Macbook Pro and I need to get the dropbox files from the Mac computer to the laptop and I don't know how to do this
Apps create conflicted recursive copies of their contents filling my drive
Application Affected Dropbox Device Various Macs Operating System/Browser (if using the web) macOS Tahoe 26.2 and various Macs on lower versions Dropbox App Version (if using the app) 238.4.6075 Question or Issue For the second time now, I've found a file in a Dropbox folder that recursively keeps adding conflicted copies…
I changed my e-mail address and now the Dropbox desktop app doesn't sync anymore
Device Macbook Pro, Apple M1 Pro, 16GB Operating System/Browser (if using the web) macOS Sequoia 15.7.3 (24G419) Dropbox App Version (if using the app) Syncing Status Question or Issue I remember getting a message saying that it cannot store the file. It asked me to check the internet connection, but that worked fine.
How can I get the Mac system folder 'Documents' into the Dropbox folder?
Hi How can I get my original Mac system folder "Documents" into my Dropbox? I only want ONE original "Documents" folder, i.e. the one in Dropbox. Same for "Desktop" I use an iMac, PowerBook and iPhone Earlier I had a folders in my Dropbox (Icon: an apple) with a name something like this: My iMac => Desktop My iMac =>…
".dropbox" file shows "NSFileProviderErrorDomain error -2005" on Mac. Should I keep it?
I've read that I should keep the ".dropbox" file. It shows up on two of my mac computers with a sync error status of "The operation couldn't be completed. (NSFileProviderErrorDomain error -2005)". I'd like to understand what is going on here and what I can do to relieve my account of its errors. Any information is…
Why doesn't the Dropbox client show the current file being synced?
Application Affected Dropbox client Device MacBook Pro Operating System/Browser (if using the web) macOS 26.2 Dropbox App Version (if using the app) 238.4.6075 Question or Issue: If I have added a bunch of new files the client doesn't actually indicate which file is currently syncing. I just get a long list of files…
How can I migrate an entire Dropbox folder from one computer to another on Mac OS?
Device Macbook Pro 2025 Operating System/Browser (if using the web) macOS 13.7.8 and macOS 26.2 Dropbox App Version (if using the app) 238.4.6075 Syncing Status Up to date Question or Issue I currently have about 450 GB of files sync'ed in my Dropbox folder on my Macbook Pro. I have purchased a new Macbook Pro and want to…
Dropbox won't open on macBook. See error below.
Application Affected - Dropbox app on MacBook Device - MacBook Dropbox App Version (if using the app) - can't open the app to see, but have tried to reinstall Question or Issue Hello! I'm hoping someone can help me. A couple of days ago I started getting an error message that the Dropbox app on my MacBook couldn't open. I…
Getting an error that I need to enable the Dropbox app on macOS Tahoe 26.1
Application Affected Dropbox Device MacMini M1 Operating System/Browser (if using the web) MacOS Tahoe 26.1 Dropbox App Version (if using the app) 238.4.6075 Question or Issue I have installed Dropbox and given it full disk access and accessibility access, restarted, but when I click to the Dropbox folder, I see the…
I only want to manually back up static folders to Dropbox, without the app syncing all the time.
Device: Macbook Air Operating System/Browser (if using the web): Sonoma 14.6.1 Syncing Status: paused indefinitely Question or Issue: I want to use Dropbox as a backup for folders, manually uploaded by me intermittently. I do not want it to be syncing with my computer. When I installed the app it began trying to sync with…
The Dropbox folder is now in 'Locations' on Mac OS and I don't want it there
I am an avid user of Adobe Bridge for my workflow. DropBox gave me a message that it was moving to the "locations" folder of my Mac and no longer in hard drive location as a folder. I wish I never clicked Yes to that. I can no longer see my DropBox folder structure within Bridge. Is there a way to undo the "locations"…
Syncing process has been hanging for 3 days
Since 3 days the synchronizing process keeps hanging at around 68gb. It keeps hovering back and forth as i see the data size + time, grow big and small between 1gb. I tried to close, reopen dropbox, reboot. I hope anyone has some tips for me to get out of this loop? On a side note, i've just received this laptop and…
Unable to update the folders being backed up for External SSD backup
Device MacBook Air 15' Operating System/Browser (if using the web) macOS Tahoe 26.1 Dropbox App Version/Browser Version 238.4.6075 Question or Issue I've been backing up a 2 TB Extreme Pro External SSD that has roughly 1.2 TB of Data on it via Dropbox Backup. The data primarily consists of previous computer and other…
Dropbox Finder Integration Flickering on macOS 26.2
I’m experiencing a persistent issue with Dropbox on macOS 26.2. The Dropbox folder in Finder (I'm using Dropbox on file provider) keeps flickering or refreshing every second. This constant refresh makes it very difficult to work with files. For example, when I preview a multi‑page PDF using Quick Look (pressing the space…
How to completely remove Dropbox from my Mac?
In the name of GOD, please tell me how to remove Dropbox completely from my Mac! Thank you!
Selective Sync mess after migration to new Mac
Device MacBook Air Operating System/Browser (if using the web) MacOS 15.7 Dropbox App Version (if using the app) The dropbox app does not work on the new computer Syncing Status "Syncing 43 files" Question or Issue I am having the same issue that many other users seem to have after migrating to a new Mac. Many of my…
The desktop app isn't booting up automatically on Mac OS, and there's two Dropbox folders
i have three mac computers running same software and configurations - all on latest tahoe - all have dropbox on them and until recently all logged dropbox in automatically on restart (nothing accessibility and privacy have correct settings and disk access) - i also have dropbox files on the computers and not just iCloud -…
The Dropbox app throws a startup error on MacOS 13.7.1.
After about 15 years using Dropbox on my iMac (now with OS Ventura 13.7.1), for the first time it is giving me an error message right after it starts up. It immediately closes after an error. Tried rebooting the iMac multiple times already, and did a reinstall downloading the lastest version from Dropbox website, nothing…
How to view the full date in a directory listing on the site?
Device Web Operating System/Browser (if using the web) Firefox/Chrome MacOS Question or Issue How do I view full dates, not relative dates, when listing files and folders? So basically: <filename> <type> <2025-11-30 21:55> Not "one hour ago" nor "six months ago" Relative dates mean nothing to my use cases.
Syncing is suddenly very slow/stopped after the last desktop app update
Device M4 MacBook Pro Operating System/Browser (if using the web) Sequoia 15.7.1 Dropbox App Version (if using the app) 233.4.4938 Syncing Status Synching... (does not say how many files) Question or Issue As of the last update to the dropbox app (Sept 27) synching is hanging and/or extremely slow. The files that need to…
I can't open files on my Mac, after updating the app.
Device MacBook Air Operating System macOS Sequoia 15.6.1 Dropbox App Version 237.4.5655 Question or Issue Installed an update to the app yesterday, now I can't open some of the files (see screenshot). Some files I can open, some I can't. I can open them in the browser-version. Any ideas how to fix this?
The desktop app always shows as syncing on Mac OS
I have strange syncing behaviour on my MacBook M3 running Tahoe V26.1 Dropbox build 237.4.5655 In general, syncing seems to be working, but syncing never stops. If I change 2 files and monitor the sync activity, it shows 2 files being synced, then one named file, then just “syncing”, which never goes away. If I pause…

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