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Why does the Dropbox desktop app hijack my screenshots?
How to stop dropbox from taking my screenshots. The solutions privided do not work. There is no way to get the app to load on a mac. Opening the dropbox icon, which is supposed to open the app just opens the folder. The App never opens so the preferences section is never available to fix this screenshot hijacking issue.…
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The new macOS Tahoe is arriving. Is Dropbox ready this time?
Will Dropbox be ready in advance for the macOS Tahoe update? Or do we need to wait and see what breaks this round? We all remember the fun with the last two macOS releases - and “fun” is putting it mildly. Have there already been issues? Can someone please speak up - before it’s too late? For now, I’m holding off the…
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My macOS desktop app crashes each time I try to install or open it.
Application Affected Dropbox App Device Mac Studio (Apple M1 Max) Operating System/Browser (if using the web) macOS Tahoe Version 26.2 Dropbox App Version (if using the app) Tried multiple versions, including the most recent offline installer. Question or Issue I am trying to install the Desktop application for Dropbox.…
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Dropbox menu bar icon for Mac OS was missing, here's how I solved it
Application Affected Dropbox Desktop App for Mac Device Macbook Pro (2020 13-inch M1 chip) Operating System Sequoia, MacOS15.37.2 Dropbox App Version 239.4.8301 Question or Issue Hi! I had been having the same issue it seems a bunch of other Mac users have been having: the Dropbox icon for the desktop app disappeared from…
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Dropbox doesn't keep my selective sync settings when on OSX Sequoia 15.7.3
Application Affected Dropbox app and Selective Sync Device MBP 2.3 Intel, 16GB Memory, 1TB SSD Operating System/Browser (if using the web) Sequoia 15.7.3 Reference the screenshot below. This is a mess, which am I supposed to choose? At the top it says "Choose folders to store only in the cloud". (That used to mean you'll…
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Searching for files in Finder in the Dropbox folder isn't working on Mac OS
Hi everyone. Im using macOS Sequoia 15.3.2. When I'm in a Finder windows, in my dropbox folder – the filesearch don't work. The search doesn't find any results. If I'm in a regular folder on my SSD, everything works fine. Any syggestions? Best regards Søren
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I can't see any syncing icons or right-click Dropbox menu options on my macOS Sonoma.
App: Dropbox (latest version) 239.4.8301 Devide: MAC book PRO 14 inch, 2023 Operating system: Sonoma 14.7.5 I can't see both syncing icons and right-click menu options on my laptop. This happens after remove an old account and sign-in into a new profile (part of Dropbox Teams) I try everything that was suggested, like…
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Is there a quicker way to open docs from my Dropbox folder in Word for the web?
Macbook OS 15.6.1 When opening word files through a dropbox finder window, it's a two step process to open in word-for-web for collaboration: Right click>quick-actions>open on dropbox.com Then: Open in>word-for-web Is there a way to add a right-click quick-action to open a document directly in word-for-web?
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I reinstalled the Dropbox desktop app on my macOS Tahoe and have two questions.
Device iMac (M1, 2021) Operating System/Browser (if using the web) MacOS Tahoe Dropbox App Version (if using the app) 238.4.6305 Question or Issue My Dropbox folder is on an external 4 TB SSD. Yesterday I deleted the Desktop app and erased and reformatted the external drive. I reinstalled the Desktop app and reinitiated…
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Dropbox is stuck syncing 60K files or 118GB and taking ~200% CPU
Device iMac 2019 27-inch Retina 5K Operating System/Browser (if using the web) Sequoia 15.7.2 Dropbox App Version (if using the app) v238.4.6075 Syncing Status "Syncing 60,850 files " Question or Issue I recently updated my mac OS to Sequoia 15.7.2. Since that update my dropbox has been stuck at syncing thousands of files…
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The Dropbox menu bar icon on Mac OS 26 is missing
I have tried to uninstall and reinstall DropBox without success. Is there any way to restore the menubar icon, which is the only way to control the app preferences for menubar visibility?
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How do I re-link the File Provider Dropbox folder?
Hi, I upgraded to the new file provider dropbox a few months ago. In the last few weeks, dropbox didn't seem to be syncing, even after I clicked move to online only and my hard-drive suddenly filled up leading to mac warning signs. So I logged out then back in. When I logged back in, I found that dropbox had "unlinked" my…
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Finder integration broken on macOS 15.6 (no status icons, incorrect folder sizes)
Application Affected (Dropbox App, Finder Integration) Device (Mac Studio M4 Max) Operating System/Browser (if using the web) (macOS 15.6) Dropbox App Version (if using the app) (240.2.8086) Question or Issue I’m having a Finder integration issue after installing Dropbox on a new Mac Studio running macOS 15.6. Setup…
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The Dropbox context menu isn't working on my Mac.
Application Affected Dropbox context menu Device Macbook Pro 2019 Operating System/Browser (if using the web) MacOS 15.7.3 (24G419) Dropbox App Version (if using the app) 238.4.6305 Question or Issue The Dropbox context menu is not working despite multiple attempts to resolve the issue. I have tried the following: Quitting…
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What are the differences between the legacy version of the Dropbox app and File Provider?
Operating System/Browser (if using the web) Mac OS 26.2 Question or Issue I use DB on my desktop and work with 3 other people, sharing and updating Word docs and videos from Zoom. We've been doing this since 2012 and I am sure we all use the Legacy version. Not even sure when DB started using File Provider. I have been…
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Having issues reinstalling Dropbox on Mac OS
I'm having issues reinstalling my Dropbox on my MacOS (15.7.1) desktop. I had it synced with Scrivener, but it was taking so long to sync that I deleted the app mid-sync and cleared out the CloudStorage folder of the Dropbox folder. Then I uninstalled the app, and deleted all trace of Dropbox from my computer. I just…
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How can I transfer my Dropbox files from one computer to another?
My boss gave me a Macbook Pro and I need to get the dropbox files from the Mac computer to the laptop and I don't know how to do this
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Apps create conflicted recursive copies of their contents filling my drive
Application Affected Dropbox Device Various Macs Operating System/Browser (if using the web) macOS Tahoe 26.2 and various Macs on lower versions Dropbox App Version (if using the app) 238.4.6075 Question or Issue For the second time now, I've found a file in a Dropbox folder that recursively keeps adding conflicted copies…
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I changed my e-mail address and now the Dropbox desktop app doesn't sync anymore
Device Macbook Pro, Apple M1 Pro, 16GB Operating System/Browser (if using the web) macOS Sequoia 15.7.3 (24G419) Dropbox App Version (if using the app) Syncing Status Question or Issue I remember getting a message saying that it cannot store the file. It asked me to check the internet connection, but that worked fine.
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How can I get the Mac system folder 'Documents' into the Dropbox folder?
Hi How can I get my original Mac system folder "Documents" into my Dropbox? I only want ONE original "Documents" folder, i.e. the one in Dropbox. Same for "Desktop" I use an iMac, PowerBook and iPhone Earlier I had a folders in my Dropbox (Icon: an apple) with a name something like this: My iMac => Desktop My iMac =>…
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".dropbox" file shows "NSFileProviderErrorDomain error -2005" on Mac. Should I keep it?
I've read that I should keep the ".dropbox" file. It shows up on two of my mac computers with a sync error status of "The operation couldn't be completed. (NSFileProviderErrorDomain error -2005)". I'd like to understand what is going on here and what I can do to relieve my account of its errors. Any information is…
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Why doesn't the Dropbox client show the current file being synced?
Application Affected Dropbox client Device MacBook Pro Operating System/Browser (if using the web) macOS 26.2 Dropbox App Version (if using the app) 238.4.6075 Question or Issue: If I have added a bunch of new files the client doesn't actually indicate which file is currently syncing. I just get a long list of files…
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How can I migrate an entire Dropbox folder from one computer to another on Mac OS?
Device Macbook Pro 2025 Operating System/Browser (if using the web) macOS 13.7.8 and macOS 26.2 Dropbox App Version (if using the app) 238.4.6075 Syncing Status Up to date Question or Issue I currently have about 450 GB of files sync'ed in my Dropbox folder on my Macbook Pro. I have purchased a new Macbook Pro and want to…
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Dropbox won't open on macBook. See error below.
Application Affected - Dropbox app on MacBook Device - MacBook Dropbox App Version (if using the app) - can't open the app to see, but have tried to reinstall Question or Issue Hello! I'm hoping someone can help me. A couple of days ago I started getting an error message that the Dropbox app on my MacBook couldn't open. I…
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Getting an error that I need to enable the Dropbox app on macOS Tahoe 26.1
Application Affected Dropbox Device MacMini M1 Operating System/Browser (if using the web) MacOS Tahoe 26.1 Dropbox App Version (if using the app) 238.4.6075 Question or Issue I have installed Dropbox and given it full disk access and accessibility access, restarted, but when I click to the Dropbox folder, I see the…
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I only want to manually back up static folders to Dropbox, without the app syncing all the time.
Device: Macbook Air Operating System/Browser (if using the web): Sonoma 14.6.1 Syncing Status: paused indefinitely Question or Issue: I want to use Dropbox as a backup for folders, manually uploaded by me intermittently. I do not want it to be syncing with my computer. When I installed the app it began trying to sync with…
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The Dropbox folder is now in 'Locations' on Mac OS and I don't want it there
I am an avid user of Adobe Bridge for my workflow. DropBox gave me a message that it was moving to the "locations" folder of my Mac and no longer in hard drive location as a folder. I wish I never clicked Yes to that. I can no longer see my DropBox folder structure within Bridge. Is there a way to undo the "locations"…
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Syncing process has been hanging for 3 days
Since 3 days the synchronizing process keeps hanging at around 68gb. It keeps hovering back and forth as i see the data size + time, grow big and small between 1gb. I tried to close, reopen dropbox, reboot. I hope anyone has some tips for me to get out of this loop? On a side note, i've just received this laptop and…
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Unable to update the folders being backed up for External SSD backup
Device MacBook Air 15' Operating System/Browser (if using the web) macOS Tahoe 26.1 Dropbox App Version/Browser Version 238.4.6075 Question or Issue I've been backing up a 2 TB Extreme Pro External SSD that has roughly 1.2 TB of Data on it via Dropbox Backup. The data primarily consists of previous computer and other…