Mac

My files aren't syncing across computers, after upgrading to macOS Sequioa.
Device Macbook Pro Operating System/Browser (if using the web) Sequoia 15.6.1 Question or Issue This is happening on all my computers once updated to Sequoia and, apparently, Dropbox is well aware of the problem...when will there be a solution?!?
How do I stop sending screenshots to Dropbox and instead go to my Macbook Desktop
Device Macbook Air 13 inch M4 2025 Operating System/Browser (if using the web) Mac OS Tahoe 26.0.1 Dropbox Plan Dropbox Basic Question or Issue I have a new Macbook. I accidentally let Dropbox have my screenshots instead of going to my Macbook Desktop. I cannot get it to stop. I don't see any of the suggested options (back…
I'm trying to restore files, but it says I don't have enough space.
Hello - I had a hard drive that died. I downloaded "EaseUS Data Recovery Wizard for Mac" and was able to recover everything. However, when I hit "Recover," then pick DropBox for its destination, it says I don't have enough space, which is wrong. I have 2 TB of space, and I'm only using 8.1% of that space. I AM trying to…
My PDF additions in preview mode (via the macOS desktop app) don't appear on the web.
I am running MacOS Tahoe 26.1 on a MacBook Pro For work, I often use the preview function in finder to type directly onto a PDF. I thought this was going fine -- the edits are saved and viewable in finder, even for people on other devices -- until I looked at the PDFs I've been editing on the web version of Dropbox. This…
Help with selective sync and freeing up space on my Mac
I am on the free dropbox plan, using a Mac with the dropbox app. My hard drive is full and I have deleted almost everything but seeing that my dropbox folders are being copied to my hard drive in addition to being on the web. Selective sync should allow me to not have the folders downloaded on my hard drive but none of the…
My Drive tab is missing. Why?
Mac Tahoe What happened to the My Drive tab? LOL
No contextual menu after moving Dropbox to home directory
Macbook pro M1 macOS. 15.7.1 Sequoia Dropbox App Version (if using the app). 236.4.5918 Syncing Status. synced Question or Issue I had to move dropbox out of my ICloud account , into my home account in /Users/me. Now I have now contextual menu. I have been through uninstalling, re isntalling. I cannot enable classic…
I see a new empty Dropbox account after reinstalling macOS Sequioa.
Application Affected Dropbox .) Device iMac Operating System/Browser (if using the web) (sequoia) Dropbox App Version (if using the app) Hi. I had to re-install sequoia and consequently everything else. The dropbox desktop installation invents some strange apple related account which is empty - and I can't connect it to my…
Some new folders/files on desktop version of Dropbox aren’t showing in Dropbox.com
Device Apple M2 Max Operating System/Browser (if using the web) Sequoia 15.6.1, Safari 18.6 Dropbox App Version (if using the app) Can't find App Version - using file provider Syncing Status Up to date Question or Issue Some new folders/files on desktop version of Dropbox aren’t showing in Dropbox.com. In other words when…
MacOS preview freezes when looking at a Dropbox file
Application Affected Initially DropBox but the freeze extends to any app wanting internet Device MacBook Pro M4MAX 36GB Operating System/Browser (if using the web) macOS 26.1 (Tahoe) Dropbox App Version (if using the app) 236.4.5918 Question or Issue All of my files are in DropBox in the cloud/online. Previously…
The dropdown context menu (right-click on Mac) isn't showing
Dropbox's added dropdown menu options (like “Copy Dropbox link…” and “make online only” etc.) that show via right-click on Mac Finder window are suddenly absent. May this have anything to do with recently having unlinked and re-linked my Dropbox? I did a re-link two weeks ago per a DropBox Tech's suggestion,…
My storage is full. How can I remove my Backup?
Dropbox informs me, that my free account is full. I had previously made a complete back up of my Mac on Dropbox. However, I can't find the back up on Dropbox in order to delete it. I have the app on my Mac. I'm not interested in upgrading. Help anyone?
How I made multiple Dropbox clients work side by side on macOS
I often need to use more than one Dropbox account - one for work, one for personal projects - but the macOS app only allows one personal and one business account at a time. That's fine for some workflows, but not when you want several fully independent sync folders. I built Parall, a macOS utility that lets any app run as…
How can I select a folder on a hard-drive to sync to Dropbox, then share with others?
Device M2 Macbook Pro Operating System/Browser (if using the web) macOS 15.6.1 Dropbox App Version (if using the app) 235.4.5905 Question or Issue I've got a folder of files that I store on an external hard drive that I'd like to have constantly syncing to dropbox so that I can easily share them while on the go etc with…
Files fail to appear immediately after saving to my computer (Mac OS 15.6.1)
Device M1 MacBook Pro Operating System/Browser (if using the web) Sequoia 15.6.1 Dropbox App Version (if using the app) 235.4.5905 Dropbox Plan Dropbox Advanced Question or Issue As far as I'm aware, it used to be that I would save a file to my Dropbox folder (on my Mac) & it would appear there immediately & then go on to…
The Dropbox desktop app on my Mac OS device can't stop syncing one single file
Application affected: Dropbox 235.4.5905 Device: MacBook Air 12-inch M4 2025 OS: Sequoia 16.5 My Dropox can't finish syncing this one file, a Word .docx , 3.1 MB. It's been saying 'Syncing <file>' for 2 days straight... This has stopped other files from syncing as well -- after this file got stuck, all other files I try to…
NOT SOLVED: Electron Framework in the Desktop App Leading to macOS Tahoe Slowdowns
The Mac community has been made aware that apps making use of the electron framework leading to significant slowdowns in Mac OS 26 (Tahoe). A previous posting here noted that Dropbox is one such app. A new version (235.4.5905) claimed to fix the problem, and the thread was marked "SOLVED", so I'm opening a new thread.…
Electron framework in the desktop app leading to MacOS Tahoe slowdowns
Application Affected Dropbox Device Mac Operating System/Browser (if using the web) macOS 26 Dropbox App Version (if using the app) 234.3.5480 Question or Issue Recent discussions have identified an issue with the electron framework leading to significant slowdowns in Mac OS 26 (Tahoe). You can see a good description of…
I see a "Couldn't start Dropbox" error on my macOS 15.7.1.
Application Affected Dropbox Desktop App Max Device M1 MAX MacBookPro Operating System/Browser (if using the web) macOS 15.7.1 Dropbox App Version (if using the app) 235.4.5905 Question or Issue Dropbox will not let me open. Ive tried uninstalling, re-installing advanced etc etc but nothing is working. I recently opted out…
Some of my files appear as 0 bytes and I can't open them/restore a previous version.
Hello All, Starting sometime this week, a large number of files in one of my folders are showing as "0 bytes" and I obviously cannot read them. I'm synchronising the folder with my mac, and thought maybe my mac corrupted the files? (I definitely did not use those files in the past months). I thought to 'recover' them from…
The desktop app on Mac OS isn't syncing any more
Device : MacBook Pro Operating System/Browser (if using the web) : macOS Tahoe 26.0.1 (25A362) Dropbox App Version (if using the app) : 234.4.5591 Syncing Status No automatic sync any longer Question or Issue Hi all, Files edited using another device, such as my iPhone, no longer sync automatically to my Mac. This has been…
Desktop app opens Finder; usual remedies not working
I'm on a Mac Apple M2 Pro running Sequoia 15.6.1. I used to have a Dropbox icon in my menu bar from which I could access my files and see notifications. Now when I launch the app, it opens in a finder window. The menu icon is missing and the Desktop app doesn't open. I have redownloaded Dropbox and restarted, but this…
Default sync state for new files: "Available offline" is not working on the Dropbox desktop app
Starting a new discussion because the last one (titled: "Make available offline" is not working for me") was suddenly closed to replies, without a successful resolution. In Options, I set the Default sync state for new files to "Available offline". This does not stay, and files are randomly staying online-only until I open…
Desktop items not included when syncing with Dropbox
I'm working on an M1 MacBook Pro running macOS Tahoe. For some time now (including before I upgraded to Tahoe) I have noticed that items I leave on my Desktop are not included in the Dropbox Sync. I have carried out an extensive search on this issue but thus far have found no solution. Can anyone assist me towards a…
Need help setting up Dropbox for cloud-only storage on my Mac
I’m moving out of the country and it’s not practical to take my 6 TB external hard drive with me, so I signed up for Dropbox as cloud storage instead. I chose the 2 TB plan since I’m not even close to using that much space on my drive. As I started transferring files, I noticed a bunch of different icons appearing in…
Cannot sync due to permissions on macOS Tahoe
Device Macbook Pro Operating System/Browser (if using the web) Mac OS 26 Tahoe (same behavior on previous Mac OS) Dropbox App Version (if using the app) 232.4.5988 Syncing Status Cannot sync due to permission(s) issue. Question or Issue Over 100 files cannot sync/upload due to permission issues. Have changed folder and…
Uploads are painfully slow today both on the Dropbox website and the desktop app.
Device Macbook Pro 2021 M1 Operating System/Browser (if using the web) macOS15.6.1 Dropbox App Version (if using the app) 234.3.5540 Syncing Status Up to date" Question or Issue All uploads are super slow today, I have tried Chrome as usual, Safari, and the Dropbox App. What should be a 15 minute upload is taking 2-3 hours…
Unable to make files available 'online-only' despite managing disk space
Application Affected Dropbox Device Laptop Operating System/Browser (if using the web) MacOS 14.6 Dropbox App Version (if using the app) 234.4.5591 Question or Issue I am unable to clear my hard drive space from Dropbox files, despite making them available online only. After navigating to the Sync & Storage section and…
Dropbox Re-reading Issues on Macos
Dropbox on macOS is killing my workflow, and has been for quite some time. Bug: Every time I open a local (fully downloaded) file, Dropbox re-scans the entire thing to check for changes. Fine for tiny docs, but for my 200-400GB video files? It grinds my Mac to a halt in any media player. (No upload - just pointless…
Can I restore my old Dropbox backup set up after my computer repair?
Hi, I have had to recently restore my Macbook completely (it was repaired and the OS re-installed). I had my Dropbox connected to my MBP and backing up the Documents, Download and Desktop (from now on refered as DDD) folder. Before the restore, the path to these folders was inside my Dropbox folder. Something like:…

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