Mac

Dropbox is using 605 GB of disc space. Why is that happening, and how can I free up space?
My M2 MacBk Air, running Sequoia 15.7.7 had been running around 700 GB disc usage on its 1 TB HD. Recently is suddenly started giving me "Disc almost full" warnings. It's at 895 GB of 995 available and my "System Data" is a colossal 675 GB! (should be around 50 GB normally). After some hard searching, I found at:…
I don't see an option to restore my Documents folder on my new Mac computer.
I have a new Mac and am trying to retrieve my Documents folder from my old Mac in Dropbox backups. It does not appear in the Dropbox app on my new Mac but i can see it on my old Mac. How do I get these across to the new computer?
Every day or two the desktop app stops syncing on one of my connected macOS devices
I have Dropbox installed on two Macs, as well as a few iOS devices. On one of the Macs (MacOS 15.7.4), the sync stops after a day or two, and I have to quit and restart Dropbox to get it to sync. So every day or two, I have to quit and restart Dropbox. I believe I've followed all of the advice on fixing sync issues…
Dropbox is stuck syncing 42K files, but I can access my files on other devices.
Dropbox is stuck syncing 42K files and some files have disappeared from my local desktop folders. All my files are on the Dropbox site and I can access my files through other devices (laptop and iPad). I have tried fixing links and permissions, signing out and in, restarting my computer, and more. Nothing is working. I am…
The Dropbox app is saving duplicate data in the User/Library/CloudStorage folder.
Hi! I have a Dropbox folder a location of my choice on my M1 Mac Studio. I keep a lot of my files available offline using selective sync (I need direct local access to large files and simply cannot have them online only). I've noticed that I sometimes run out of disk space and now found out that this is due to Dropbox…
Is there an option to view only top-level folders on the iPad mobile app?
On my Mac desktop there is an option to view all folders via the left side navigation panel. This does not seem to exist on my iPad. Thus, when I choose "Files" from the navigation at the bottom screen on the iPad, there is no such option. Instead, "Files" shows me EVERYTHING as both folders and files. Is there a way to…
How can I stop the Dropbox app from syncing my Downloads folder?
TLDR: I don't want Dropbox to sync any of my Macbook files. I just want my original Dropbox folders that I set up years and years ago. Hi there, please be patient with me - I'm a self-professed millenial idiot who barely knows her way around computers, let alone Dropbox. I've been using Dropbox for ages but just basic…
Make Dropbox compatible with Linux ARM processors
When I searched for this, I found this suggested several months ago for the purpose of Raspberry Pis. That suggestion was closed for inactivity. I had been using Dropbox in my Linux virtual machines on Mac with Intel processors for quite a long time. I just got my first Mac machine with Apple Silicon and was so…
I signed to the wrong account on my desktop app. No option to sign out?
On MacOS I am able to signin to my drtopbox account in the web browser, I have repeatedly installed the Desktop App in macOS and the app is visable on the bar at the top of the screen, but when I click on this to try and fre-sync my data, it has the wrong account in it, it has my google account that I do not want or use.…
Version history is a right-click option for online-only files but not for offline ones on Mac
Files that aren't synced to my computer, if I right click on it, gives me the 'version history' option. Files that are synced don't give that option. on Mac
The "share" button when trying to share a folder from the website or Finder is grayed out
I am trying to share a folder in Dropbox which I have done several times. I hover over the folder in the Dropbox website and click Share. The Add People box comes up and I have tried adding a name or an email address, and the Share button never becomes active. I am running Tahoe 26.5 on a Mac. I have tried restarting the…
My Dropbox app (on macOS Tahoe 26.3) has been stuck indexing for a few days.
Application Affected Dropbox.app Device MacBook Air M3 Operating System/Browser (if using the web) macOS Tahoe 26.3 Dropbox App Version (if using the app) 242.4.7123 Question or Issue My Dropbox app is not syncing after update of macOS Tahoe 26.3. Message: Indexing…. (for some days now) All files have the cloud-symbol…
Dropbox files showing 0 bytes and missing offline controls on Mac OS
Hello, I recently set up Dropbox on a brand new MacBook Air and something is not working correctly. What I am experiencing: Dropbox appears in Finder Some files open normally Some files show 0 bytes and cannot be opened I cannot see options like "available offline" or "online-only" in Finder Selective Sync says "No folders…
How can I stop a computer that hasn't been used in months from syncing with my account?
I would appreciate advice on this scenario: I am a solo user. I have Dropbox synced across several computers: a desktop and a laptop that are in my possession, and another desktop at a family house that has been shut down for months. Now someone else needs to use that machine; I will not be present. If sync is initiated on…
Links to open file *location* locally
Our company has many machines across platforms linked to one archive. We often send links to one another via Teams. By default the links open on the web. We want to be able to send links that open the local file's location and not the file itself. For example, you can make a link, post it and then click the "open on…
The Linux Desktop App should have feature parity with the Windows/OSX app
The Linux desktop app is incredibly lacklustre compared to its Windows and Mac counterparts. With more and more people dropping Windows in favour of Linux, this needs addressing. Notably, it's missing Online-Only sync options. The app also looks super outdated, especially on GNOME desktop environments.
Some online-only files have 0 bytes and no content on the desktop app and website.
I recently discovered that many, if not most, files in one particular folder are showing a file size of zero bytes, and opening them shows no content. It seems quite random as to which files are affected. The date created seems to make no difference. Hundreds of files are affected. It makes no difference whether I access…
bulk file rename in "automation option"
Hi, We have been working with a lot of image-sequence-based files recently. When it came to the point when we had to rename about 60.000 files at once, we faced the following problem: In Finder of MacOs (Tahoe) it is easy to bulk rename multiple files at once using the "search & replace" option. But when we do so, the sync…
Suggestion for new additional product
Good day, I am a user of dropbox and I have some suggestions I would like to share with you. Please note that I am not a technical person and can't advise on the creation process. But I can at least state why to take my suggestion from a business standpoint. I want to cover an approach that I believe would be a benefit to…
Finder context menu missing for Dropbox files on macOS
Hi everyone — after migrating from an iMac to a Mac mini 2024 (M4, 32GB), Dropbox sync works but Finder integration is gone. I first saw this on macOS Sequoia 15.5 and I’ve since updated to macOS Tahoe 26.1 with no change. Online-only files in my Dropbox folder show as 0 KB and download/open fine on double-click, but there…
Files disappear from folders in Dropbox after I double click on them on Mac OS Tahoe 26.4.1
A very unusal behavious is happening with files in subfolders in my Dropbox. I'm using macOS Tahoe 26.4.1 on a MacBook Pro M1. For every file in any of the subfolders of my Dropbox folder, when I double click on a file to open it - any file - it simply disapears. Be it a shared folder or not. The file continues to exist in…
My app is having syncing stuck issues after switching to File Provider on Mac OS.
Ok this thing just never seems to work anymore. I've updated to the new File Provider system, hoping to alleviate some of the pain of using Dropbox on MacOS (I use Ableton a lot and supposedly synced files often, although randomly, end up missing or displaying as 'zero bytes'). Now I've updated to the new File Provide…
Data marked as available offline is being switched to online-only mode; the download will take hours
A coding project that I had set to ‘available offline’ was switched to ‘online only’ overnight, even though the offline icon is still green. I can’t work on my project until it has been downloaded again. It’s already taken two hours to download the folder (approx. 1.2 GB).
Syncing icons are no longer visible in my Dropbox folder on macOS Sequoia
Hello, For some time now, the synchronization icons (the grey cloud, the green hook, etc.) are no longer visible on my Finder when I launch drop box. I'm on Mac Sequoia 15.3.1 and my dropbox version is 218.4.4348. I've tried several things but nothing works. My other users have the same problem. Has anyone managed to solve…
Potential issues with Tahoe 26.5 and Dropbox?
Just curious if any has experienced issues with Dropbox after upgrading to Tahoe 26.5?
Issues with the Dropbox desktop app's upload progress bar on Mac
Your desktop client for macbook is confusing and poorly designed: - it only sometimes shows the amount of time left on an upload. - The upload progress bar rarely works, see attached, showing an indeterminate progress indicator i.e. "throbber". - In this example it says its syncing 4 files when I only put one in. - It…
Whenever I connect my external drive to my computer while Dropbox is running, Finder freezes.
I am experiencing a severe and persistent issue on my Mac mini M4 running macOS Tahoe (26.5) The Dropbox desktop application is installed and runs exclusively on my internal hard drive. However, whenever I connect my external 1TB storage SSD drive (a LaCie) to the computer, after a few seconds the macOS Finder freezes,…
Where are the instructions on how to uninstall the Dropbox app from macOS?
Uninstall instructions are for Windows, cannot find for Mac. Please help? I need these tentacles OUT of my computer. Thank you.
The Dropbox desktop app is not syncing on my macOS Tahoe 26.1 computer
I’m using a MacBook Pro M1 with macOS Tahoe 26.1. Since the update, Dropbox is not syncing. I’m unable to make files that are stored in the cloud available offline. Is there a solution to this?

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