Mac

I need a notification to confirm that my files have synced
everyday I copy 6 files from work to home. everyday the time it takes varies I tried to use Applescript but, as soon as the file copy to the folder, the Mac thinks the files are there, but really, they are in copy mode. I need to know when the files are officially copied and the files all have the green icon.
Why is Dropbox indexing on every restart of my computer?
Using a M3 Ultra Mac Studio, Sequoia 15.5, with Dropbox v239.4.8301 running on an external drive. This issue has been an issue since last June, and I have been lucky to avoid any major issues until today. Whenever I restart/shut off and turn my computer back on, Dropbox always has to go through the process of re-indexing…
Syncing folders as available offline to my hard drive is creating copies.
I have been having trouble recently opening dropbox files on my mac laptop, so I decided to make more folders available offline. I used the app's Sync and Storage option and selected a folder with many subfolders to download to my hard drive. It began creating copies of the subfolders. These appear to contain data, they…
Why is Dropbox using 64GB of memory on my Mac computer?
Why? My dropbox files are less than 15GB My system is Tahoe 26.5.2 MacBook M5 pro
How to manage multiple Dropbox accounts on the same computer?
I have a personal account and a team account. The team account is hosted on my Mac running macOS Tahoe. When I try to log in to my personal dropbox the team account opens. How can I open the personal account?
We're getting a "Unable to remove download" error when selecting the online-only option.
Device (Macbook Pro M2) Operating System/Browser (if using the web) (macOS 26.3) Dropbox App Version/Browser Version (243.3.6933) Issue We are using Dropbox via File Provider on macOS 26. The message appears when a local file is made online-only. We see this with Pages, Numbers, and Microsoft Office files. Strangely, it…
Selective sync randomly prevents folders from syncing since the File Provider migration.
Hello everyone, We're experiencing a recurring issue with Dropbox on macOS that affects several users at our company. For several months, some users have been randomly losing folders selected for Selective Sync. Without any apparent action on the user's part, many folders previously selected for sync become unselected and…
Opting out of File Provider on Mac OS doesn't work
Files originally stored in the /user/document/dropbox automatically moved to new location ~Library/CloudStorage/Dropbox despite after checking the Opt Out option while reinstalling. Despite I have tried many times to remove the previous version settings (see link below), I will see new files being synced into my…
Files are saving to the cloud but not appearing in recent items
I'm on a Mac and my files are saving locally and syncing to the cloud perfectly, but all of a sudden they are not appearing in my recent items. I have quit Dropbox and restarted it. I have also logged out of the account and logged back in. It reindexed but the problem remained. Any advice would be hugely appreciated. Thank…
Preserve folder modification dates during Dropbox updates and metadata refreshes
Many professionals rely on Finder's Date Modified column to quickly identify active projects. Currently, Dropbox desktop updates or metadata refreshes can cause thousands of folders to receive the same "Date Modified" timestamp, even though the folder contents have not changed. This effectively wipes out one of the most…
"To manage these settings, sign in on the same computer you used to start this backup."
This morning my Macbook Pro told gave me a quick message about Dropbox backups and some files not be available for backup. Since I haven't used Dropbox backup, I didn't worry about it. But when I clicked the message to make it go away, my desktop is gone! I found the "old backup" file and I'm trying to restore that, but in…
Dropbox on external SSD re-indexes every startup and stuck on 'Updating .fseventsd'
Recently moved my Dropbox folder to an external SSD following Dropbox's procedures. Everything seemed fine to start with however I have noticed some issues cropped up that do not seem to be clearing themselves. Three linked problems: The menu bar has been stuck on Updating ".fseventsd" for weeks. It never clears on its…
Double-clicking the Dropbox app only opens the Dropbox folder in finder and menu bar icon is gone
Any help would be appreciated - thank you! (I can't seem to find anything that can help...) Application Affected Dropbox Device Apple MacBook Pro M1 Max, 64Gb of RAM, 2Tb SDD Operating System/Browser (if using the web) MacOS Tahoe 26.2 Dropbox App Version (if using the app) 240.4.8493 (I got this from the "Get Info" in the…
Why is the desktop app not updating automatically on my Mac device?
Hi! Am I not right that DropBox Desktop (I have version 258.4.3749; on macOS 26.5.2) should detect updates and automatically download and install them in the background? This is not happening. My (third party - 99% reliable) Updater software keeps advising me that "there is a newer version". This morning, for instance, it…
My Mac desktop app is stuck on "Reconnecting to the internet. This may take a moment".
Already submitted this here: https://old.reddit.com/r/DropboxOfficial/comments/1ulvz55/reconnecting_to_internet_this_may_take_a_moment/ This has been happening for around the past week. I am on macOS 26.5.2 and Dropbox 258.4.3749 on a M5 Pro MacBook Pro. I've tried reinstalling Dropbox and updated macOS. How can I get this…
I'm not seeing the Dropbox desktop app icon in my menu bar on my Mac computer.
Hi there, When i click on the dropbox application, it just takes me to the folder and doesn't launch the application. When I go to system settings and menu bar, the option to toggle dropbox on, so that it displays is not there (the dropbox app just simply isn't mentioned). How do I fix this?
I'm missing files within a shared folder. Not in deleted files, and no activity.
The directory changed on the MAC seemingly. Files missing, not in deleted or activity. They are a ghost. Was able to open my PC without internet and still have them, paused Dropbox sync turned on the internet again and tried using a Dropbox link from a missing file (these are Adobe Illustrator .ai files) but got a "we have…
Files no longer download automatically when accessed by software tools on Mac
It used to be that if a file was online only and was not currently synced to the computer, when a software tool would try to access the file, it would automatically download and sync that file. For example, I am often working on Ableton music sessions that involve a ton of sample libraries I own that take up far more space…
"This file is hidden from your device" error when trying to view files on the website
My wife, who is a paid Dropbox user, recently installed Dropbox on a laptop running the latest version of macOS. She's currently working on a group of Word documents on her iMac. Most of them are not visible on the laptop. If we head to the Dropbox website, all of them are there, but have a faded out symbol with the legend…
Add the "Sync Next" option but for folders too instead of files.
On MacOS, Sync Next is only possible for files. This behavior should be possible for folders as well
New Mac device and the .dropbox folder has extra instance folders using 300GB - how to fix?
I use Dropbox on two Macs - an M4 MacBook Pro and an M4 iMac (both 2024). Recently I migrated everything from an older Intel iMac to the M4. There was some trouble with the Dropbox migration - no idea what - but afterward the new iMac showed 305GB more usage than the old one had. It turns out there's a folder called…
I'm getting a "Couldn't start Dropbox" error on my macOS 15.7.7
Application Affected Dropbox Desktop App Device M1 MacBookPro 2021 14” Operating System/Browser (if using the web) macOS 15.7.7 Dropbox App Version (if using the app) 258.4.3749 Question or Issue Dropbox will not let me open. I have tried uninstalling, re-installing, etc etc but nothing is working. This happens after I…
I seem to have two Dropbox folders, one in my User folder and in CloudStorage - how can I fix this?
I'm using Dropbox on a MBP (26.2) and have started having hard drive space issues. In trying to troubleshoot I come across the CloudStorage folder in the Library folder which appears to be occupying almost the same amount of space as my Dropbox folder which is currently in my User Folder. How does the CloudStorage folder…
A Dropbox update moved the location of my files while they were open and caused issues
Dropbox automatically moved the location of my files on Mac during the day while Dropbox files were open in multiple applications, which caused unnecessary disruption. A change this significant should not happen automatically without clear advance notice and a chance to close affected files first.
Reinstalled the Dropbox desktop app after a macOS update and getting a blank window
Hi, I try to reinstall DropBox after an upgrade towards Mac OS Sequoia and I am stuck on this dialog box… I use the OCLP patcher on a Mac Pro 2013. https://dortania.github.io/OpenCore-Legacy-Patcher/SEQUOIA-DROP.html Thank for you help Nicolas
Improve Dropbox local folder setup
Hi Dropbox team! Have 2 suggestions for your review: After re-install - the desktop app wizard does not allow to select a Dropbox folder, so I had to interrupt this wizard in order to prevent sync to default folder. The ability to define a target folder should improve the wizard flow a lot! Problem - each time after OS…
Dropbox corrupts macOS framework bundles
I couldn't find any other way to post a question or issue rather than use "Ideas", sorry. Is it a know issue that Dropbox corrupts macOS .frameworks bundles, and thus Xcode projects cannot be kept on Drobox? I'm sure it's a niche issue, so those who know know and will reply. Thanks, Leo
I linked a new computer and now everything is disorganized with many selective sync conflicts
I got a new Mac and installed the Dropbox app. After that, everything became a mess both in the desktop app and in the browser. I see many folders marked “selective sync conflict,” and everything looks disorganized. I want to get it back to how it was before. I didn’t intend to sync anything locally — it was supposed to…

Mac

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