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Search in Subfolders
Hello everyone, The keyword search within Finder does not work for subfolders in my Dropbox since the last update. It works fine on my local folders though. Has anyone experienced this before and is there a known solution? Thank you kindly for your help. Florian
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Offline ONLY files on Mac
I have the Dropbox extension for Mac. I have a folder, in which I would like a few files to be ONLY available offline. I don't want these files to be sync because they are too ******. I have figured that via selective syncing there are ways to have "online-only" files as well as "online and ofline" files. But I do not seem…
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I cannot edit pdfs without creating a copy each time an edit is made.
Hi, I have my dropbox linked to my laptop's desktop so I can easily access it; after the latest macOS update I am getting a pop up message that says a copy will be made when I make any edits. This would have been fine if it was once off, but its making copies every time. Please find attached screenshots. Any advice to…
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How to disable "Update" notification on MacOS
Dropbox's new launch on MacOS essentially cripples Dropbox (spotlight is broken, finder cannot search, external drive cloud storage is disabled, etc.) So reverting to the older version fixes all the issues I had before. How do I disable this notification in the menu bar Dropbox icon and in the Dropbox drop-down menu - I…
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Permissions for ~/Library/CloudStorage/Dropbox
I am asked daily to authenticate using my password to allow Dropbox access to ~/Library/CloudStorage/Dropbox. Running MacOS 13.1 Get Info for ~/Library/CloudStorage/Dropbox shows "everyone" has custom access, and I have Read&Write. [Mac-Studio:~] toby% ls -ld ~/Library/CloudStorage/Dropbox drwx------@ 24 toby wheel 768 Jan…
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Drag/Drop into Subfolder Forcing Copies Instead of Moving
In trying to do some housekeeping in a dropbox folder to move all of the old versions of a document into a subfolder called "Archive" (located within the same original folder), MacOS/Dropbox is forcing all versions to be copied into the Archive subfolder instead of moving them the way it always used to. Now I have…
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Updated Mac to OS 13.2 - Error Message that "Dropbox.app is damaged and can't be opened"
I just upgraded my Mac Studio to OS 13.2 Ventura (from Monterey). I had logged on as a local administrator to do this. Upon logging out as the local admin and logging back in as the user, I received a pop-up error message that states ""Dropbox.app" is damaged and can't be opened." Upon clicking the info icon on that error…
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Error Message on Mac when trying to open dropbox application
Hello, I recently got married and changed my last name with my employer which changed my email and all accounts on my Mac. Since doing so, I cannot launch the Dropbox application. It continues to give me this error message. I did try the help tool and granted "full disc access" to dropbox and that did not solve the issue…
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How to identify what files are "online only" and change them to local?
I hope someone can help. I have never intentionally turned on Smart Sync. I always want all my files and documents to be local as well as in Dropbox. After adding a 3rd Mac, last month when I launched my Dropbox App, its new incarnation immediately wants you to Smart Sync. I thought I said no thanks, but now even though my…
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Odd icon and files not synching
Hello - I have an odd icon that has started appearing when I create a new folder or add a file to dropbox via my Mac's Finder window. It's a cloud with an exclamation mark within it. Dropbox support can't identify the issue but thinks it is a conflict with iCloud storage perhaps. No issues uploading files directly from the…
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How to make an alias with a relative path?
After the Dropbox upgrade to the team accounts, we've lost all of our alias/shortcuts in our shared folders. After reading their suggestions, they basically said that we need to recreate all of the shortcuts again and switch to a relative file path, if available. I've tried to look into this some more but my knowledge…
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I run Dropbox on multiple Macs some of which run older versions of MacOS. Will those still work?
I currently use Dropbox on multiple Macs of varying ages. Most are running at least Mojave. Some cannot be upgraded unless I wish to use OpenCore. I also use it on multiple Linux and one Windows system. I have started to receive the upgrade message on my newer Macs running Ventura and Monterrey. If I upgrade those Macs to…
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Apple Silicon (M1) Desktop Sync Compatibility
Please can you upgrade the Dropbox app so that it works natively on Apple Silicon Macs (M1) without Rosetta. Rosetta is not an option as it annihilates the battery. This may be a duplicate of the below idea however that started for ARM processors in general and you haven't looked at it in 6 years so starting an Apple…
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Can't access Dropbox folder remotely after migration to new "Secure" location
My situation is I have a Parallels VM to run a 32 bit application with it's data file external and shared on the host machine. Ever since Dropbox moved the file to the Library folder and left an alias in my Documents folder I can no longer access the files. If I click on the Dropbox alias I get "The operation can't be…
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online-only option missing
Hello, I read that with Dropbox Plus you can right click on a Mac inside "Finder" on any dropbox folder to make it "online only". When I try this that option is not there. Please help.
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How to permanently / forever / for real ... turn OFF Smart Sync
Hello, When Smart Sync was introduced, I tried it, disliked it, and had to search how to disable it (which was not intuitive). It was gone. Auto app update worked fine and did not introduced it back. Now I just installed the release Apple Silicon version of Dropbox (v163.4.5456) and sure enough, it's back to the…
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SafeInCloud on MacOS 12.6.2 is not syncing any more
Hi, My SafeInCloud password app on MacOS 12.6.2 is no longer able to sync with Dropbox. It warns me that it stopped syncing on Jan 17th. It says it is "not authorised". Trying to authenticate the SafeInCloud app is not working. I have un- and reinstalled SafeInCloud three times without any change. The Dropbox app installed…
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MacOS and multiple Dropbox accounts
Hi! Can anyone answer whether or not the new Dropbox for macOS will permit multiple DropBox account to be supported? Currently using the Mac Automator app I can have multiple instances of DropBox running, all pointing to their own discrete folders for me to support the different organisations. Support were far from helpful…
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Will fixing the ****** links and permissions break anything in our team's shared folder?
My team and I have the following problem: We work on a book as a team and therefore have multiple Indesign and associated Links (Images, Pdf's...) in a shared Dropbox folder through the Dropbox Mac App. When working with Indesign every task is extremely slow - sometimes it's faster when less people work at the office and…
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Mac OS Backup User Folder
Has anyone tried backing up their entire Mac user folder, not just desktop / documents / downloads? Hope someone can share their experience of this. Thanks in advance to anyone who can help. J
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No longer able to use PDF shortcuts on Mac OS?
Hi, For years, I've been able to use the Mac OS 'PDF' shortcuts from the print dialogue to save a PDF of a web page and save it straight into a Dropbox folder, for it to be picked up by a third party app.. Until recently.. Now when I print a PDF using the shortcut I previously created, nothing gets saved in the dropbox…
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Files and folders have a cloud icon
Hi, after the last update for Mac, I read about the ****** changes, especially the location change. However, what worries me most is the “online-only” feature. I can read in the last cell of the official Help https://help.dropbox.com/installs/macos-support-for-expected-changes : Some newly added files will default to…
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The desktop app is quitting unexpectedly on my MacOS 13.1
I'm finding Dropbox keeps quitting "unexpectedly" on my Mac Studio with MacOS 13.1 - any ideas ?
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Why is Dropbox locking up files?
I have Dropbox on my Mac and I am getting several warnings a day saying that Dropbox is locking up files. My choices are to terminate or allow. What is going on?
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Uploading a Document to Chrome from Mac Finder
Hello, thanks in advance! I am trying to upload a document to a web page using Chrome from my MacBook Finder. When I navigate to the Finder folder from Chrome, the current version of my document is not there. However, when I open Finder independently, navigate to the appropriate folder, the current document is there. I've…
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Time machine: want to copy onto Dropbox
Hello, I have a time machine backup with 650GB of stuff. Meanwhile I have been told not to store my movies and music on my apparently frail Macbook Pro. The repair shop has left me with 180GB on the laptop, I would like to copy my Time Machine stuff onto Dropbox, salvage the movies and music from there and play them from…
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Does the Dropbox desktop app have to automatically update?
Hello, I am using dropbox with my company for a while now, we have a paid account and we are happy with it. Now, I am away for a month and I can work remotely with my own computer so it's all good. The other day, I realize that dropbox is not open on my computer so I try to open it, and it just tells me I can't open…
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Dropbox Syncing Issue Where Updated Files Aren't Really Updated
Hi Everyone Has anyone experienced an issue where they edit a document. Save it. Dropbox shows it was synced and updated successfully. Then went to PC 2 to open the same document after waiting for Dropbox to update/sync successfully and still see a previous version and not the latest edited version. We have the following 2…