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online-only option missing
Hello, I read that with Dropbox Plus you can right click on a Mac inside "Finder" on any dropbox folder to make it "online only". When I try this that option is not there. Please help.
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How to permanently / forever / for real ... turn OFF Smart Sync
Hello, When Smart Sync was introduced, I tried it, disliked it, and had to search how to disable it (which was not intuitive). It was gone. Auto app update worked fine and did not introduced it back. Now I just installed the release Apple Silicon version of Dropbox (v163.4.5456) and sure enough, it's back to the…
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SafeInCloud on MacOS 12.6.2 is not syncing any more
Hi, My SafeInCloud password app on MacOS 12.6.2 is no longer able to sync with Dropbox. It warns me that it stopped syncing on Jan 17th. It says it is "not authorised". Trying to authenticate the SafeInCloud app is not working. I have un- and reinstalled SafeInCloud three times without any change. The Dropbox app installed…
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MacOS and multiple Dropbox accounts
Hi! Can anyone answer whether or not the new Dropbox for macOS will permit multiple DropBox account to be supported? Currently using the Mac Automator app I can have multiple instances of DropBox running, all pointing to their own discrete folders for me to support the different organisations. Support were far from helpful…
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Will fixing the hard links and permissions break anything in our team's shared folder?
My team and I have the following problem: We work on a book as a team and therefore have multiple Indesign and associated Links (Images, Pdf's...) in a shared Dropbox folder through the Dropbox Mac App. When working with Indesign every task is extremely slow - sometimes it's faster when less people work at the office and…
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Mac OS Backup User Folder
Has anyone tried backing up their entire Mac user folder, not just desktop / documents / downloads? Hope someone can share their experience of this. Thanks in advance to anyone who can help. J
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No longer able to use PDF shortcuts on Mac OS?
Hi, For years, I've been able to use the Mac OS 'PDF' shortcuts from the print dialogue to save a PDF of a web page and save it straight into a Dropbox folder, for it to be picked up by a third party app.. Until recently.. Now when I print a PDF using the shortcut I previously created, nothing gets saved in the dropbox…
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Files and folders have a cloud icon
Hi, after the last update for Mac, I read about the big changes, especially the location change. However, what worries me most is the “online-only” feature. I can read in the last cell of the official Help https://help.dropbox.com/installs/macos-support-for-expected-changes : Some newly added files will default to…
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The desktop app is quitting unexpectedly on my MacOS 13.1
I'm finding Dropbox keeps quitting "unexpectedly" on my Mac Studio with MacOS 13.1 - any ideas ?
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Why is Dropbox locking up files?
I have Dropbox on my Mac and I am getting several warnings a day saying that Dropbox is locking up files. My choices are to terminate or allow. What is going on?
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Uploading a Document to Chrome from Mac Finder
Hello, thanks in advance! I am trying to upload a document to a web page using Chrome from my MacBook Finder. When I navigate to the Finder folder from Chrome, the current version of my document is not there. However, when I open Finder independently, navigate to the appropriate folder, the current document is there. I've…
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Time machine: want to copy onto Dropbox
Hello, I have a time machine backup with 650GB of stuff. Meanwhile I have been told not to store my movies and music on my apparently frail Macbook Pro. The repair shop has left me with 180GB on the laptop, I would like to copy my Time Machine stuff onto Dropbox, salvage the movies and music from there and play them from…
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Does the Dropbox desktop app have to automatically update?
Hello, I am using dropbox with my company for a while now, we have a paid account and we are happy with it. Now, I am away for a month and I can work remotely with my own computer so it's all good. The other day, I realize that dropbox is not open on my computer so I try to open it, and it just tells me I can't open…
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Dropbox Syncing Issue Where Updated Files Aren't Really Updated
Hi Everyone Has anyone experienced an issue where they edit a document. Save it. Dropbox shows it was synced and updated successfully. Then went to PC 2 to open the same document after waiting for Dropbox to update/sync successfully and still see a previous version and not the latest edited version. We have the following 2…
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Attempting to disable backup, but I get an error
I recently got a new mac and I turned on the automatic backup feature. I was having trouble downloading files from the internet, so I decided to try turning off the backup feature since it was related to the Downloads folder. However, when I try to turn off automatic backup, either for an individual folder, or entirely, I…
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InDesign won't open InDesign files nor import images that are online-only
I know Dropbox has pushed a few alerts on my desktop that "they're aware there's an issue" with applications not being able to access online-only files; and the workaround is to use the Finder to open them. The alert says that they're working on a fix. I'm looking for the thread/s discussing the issue so I can get an idea…
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Mac desktop app failing to sync and continuously quitting/restarting
iMac running Ventura 13.1 and Dropbox v164.4.7914. The desktop app shows an 'x' symbol in the menu bar. When I click on the icon in the menu bar it shows "can't sync" in the status bar at the bottom. It also throws an error saying "Dropbox unexpectedly quit' with Restart and Close buttons. Clicking Restart goes through…
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Desktop app not showing all my folders
Hi, I’m using a Mac Pro and a MacBook Pro with Dropbox desk top. My MacBook pro works fine with drop box but my Mac pro does not display all folders. I’ve uninstalled and reinstalled.
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Some files not syncing from Mac computer to Ubuntu but others do
Dear all, I have been banging my head against the wall with this one... Some of my files do not sync to my Ubuntu computer if I create them in my Mac computer -other do without any problem- but all files I create in my Ubuntu show up in my Mac computer. I have the global settings on synchronize all files and folders in…
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Saving screenshots automatically to Dropbox mac
Question: How can I make it so that when I take a screenshot it automatically saves to a folder in dropbox NOT my mac's desktop. I just got a new mac laptop and my screenshots are saving to the desktop. But on my old mac laptop every screenshot was saved to a folder inside of Dropbox, which is what I want to do on my new…
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Slow offline sync causing issues with macOS Folder Actions
Under the new Dropbox app architecture for macOS, we're experiencing a few issues. The most notable at the moment is the ability for macOS Folder Actions to complete as expected. This seems to be associated with the fact that files are downloading immediately on the Mac tasked with executing the Folder Action. The entire…
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Another selective sync conflict.....
Following a reinstall of DB to my Macbook Air M1 necessitated by the move of the Dropbox folder to ~/library/cloudstorage/Dropbox I now have two folders of camera uploads - one of which is labelled "camera uploads (Selective Sync Conflict)". Note this is only on the machine where I had to do the reinstall - none of the…
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Dropbox for macOS - compatibility with mixed OS versions
Just received the "Update to Dropbox for macOS" message. On reading other messages here I see that while my desktop machine can run Dropbox for macOS because it uses OS 12.6.2, my older laptop can only be updated as far as OS 12.3.1 which is under the 12.5 cutoff. Should I install Dropbox for macOS on my desktop anyway…
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Lost Dropbox custom icon on Dropbox folder (v163.4.5456 for MacOS)
Hello! I just updated Dropbox to v163.4.5456, which moves the Dropbox folder from my custom location to ~/Library/CloudStorage. It also changes the icon for the folder which now is the same as the app's. With this change I lost the special and very helpful "Dropbox folder" icon in the MacOS dock. I deleted the old access…
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Take Dropbox out of Mac Library
The Dropbox upgrade moved the dropbox files to my ~/Library/CloudStorage/ --- but I can't save any files to that folder. All the online instructions say "do the advanced reinstallation per this page: https://help.dropbox.com/installs/advanced-reinstall " -- but the instructions on this page aren't visible; the accordions…
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Where is the new Library subfolder in MacOS that Dropbox switched to?
So I updated as urged by Dropbox, and now the link to the folder that automatically syncs to the server is gone from my Finder windows. Which is a problem when you consider that I cannot find the folder at all. Am I missing something?
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Couldn't start Dropbox. This may be a temporary error. Please restart Dropbox.
Migrated data from my old Macbook Pro (Intel chip) to a new one (M2 chip). Dropbox was the only program that did not migrate. The dropbox name appears in Finder but with no files. The dropbox icon on my menu bar is gone. When I try to download the dropbox installer for the icon a message appears that the installer…
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After today's upgrade (30 Nov 22), I cannot locate my Dropbox folder
After today's update, i cannot locate the Dropbox folder on my Mac Powerbook running OS 12.6 Monterey. The alias folder is still there on my Dock (but now withuot the Dropbox logo on it) and there is a Dropbox folder,. but now as an alias, in my user folder. But I cannot find where it is actually situated. The update…