-
Disable automation notification on Desktop Mac
I see the badge notification on the desktop even though I closed all notifications from Mac and account and snoozed notifications all day.
-
Mac Migration- Intel to M1. Questions about set-up.
I've been reading through the threads here but don't see anything specific to my question/ situation. Last week I used migration assistant to set up my 2021 BBP M1 Pro that is right now running Ventura (12.5.1 it's a refurbished, hence the older OS, I'll be updating as soon as I get this dropbox situation resolved...).…
-
Dropbox not starting for an hour (Mojave 10.14.6)
It must have been after a recent automatic update that Dropbox has stopped functioning well. I'm on Mojave 10.14.6 with Dropbox v168.4.4802. I have tried the various cures I've read about having to do with re-installing Dropbox, firewall settings, whitelist permissions, etc. I do have a virus app running, but Dropbox…
-
Won't Start on Mac - connection issue
Dropbox suddenly won't connect on my Mac (running the latest iOS). I get an error message saying it's a connection issue. "Couldn't start Dropbox. This is usually because of a permissions error. Storing your home folder on a network share can also cause an error." I've tried every solution I've seen. Dropbox has Full Disk…
-
Dropbox application not installing on MacOS Ventura
Hi I recently installed the new Mac OS Ventura on my Macbook pro. As soon as it was all set up, I was told I had to delete my dropbox app because it is corrupt. I, therefore, deleted it, went to the dropbox site, and downloaded what I assumed was the latest app version. I went to install it and it refuses to…
-
New Dropbox causes Apple Silicon MacOS to boot loop (kernel panic) with CrowdStrike
My Dropbox just upgraded to the latest version after several days of insisting that it should upgrade. After the upgrade completed it started indexing and after about 10 minutes the computer had a kernel panic and restarted. After that, the machine reboots every time about 60 seconds after I login. Only fix is to delete…
-
Dropbox app stuck syncing after Mac update
After following the process to enable the "new" dropbox, files (709.4 MB) seem to have been moved as expected to ~/Library/CloudStorage/Dropbox. However, after updating one of the files...Dropbox continues to continuously declare it to be "syncing!" No sync errors stated. Quitting the app and restarting did nothing to…
-
Cannot "Allow" extension in Mac Preferences
I cannot turn on Smart sync because the "allow" prompt does not ever show up in my mac preferences. I click open preferences, and the preferences window pops up, but there are no blocked extensions/pop ups for me to click "allow". I have reinstalled several times with no changes.
-
New macOS app – bumpy ride. Script/access issues, indexing…
I have to say that the “new” Dropbox (167.4.419 as of now) app for macOS has been a bumpy ride, and that’s putting it mildly. I have been a happy paying customer for more than five years, but for the first time, I consider cancelling my subscription and using alternatives. This major update came out of the blue, telling me…
-
Dropbox App on Mac stopped working - no error message or activity
I have been using Dropbox on Mac for many years, but I just noticed that it stopped syncing about one week ago. The Dropbox icon doesn't appear on the top menu bar. When I try to click on the Dropbox app icon in the Applications finder folder to launch the app, it flashes for a second and then nothing happens. I looked in…
-
No search results when I use finder on my Mac
I keep all my recipes, among other things, in Dropbox and have always been able to search using Finder. Not only would it search file titles, but it searched the entire document, so if I'm looking, say, for a recipe that includes "buttermilk", it would show me everything with buttermilk as an ingredient. Not that I've…
-
Forget old Mac and clean install Dropbox on a new Mac
Hi 👋 I bought a new Mac (who cares 😅) The Dropbox folder in my old Mac is 1.6 Tb. I already have an offline backup of everything on a USB drive, just in case. I will completely reorganise the dropbox folder on the new Mac, so I don't want to download the old dropbox structure in my new Mac. What is the best procedure to…
-
Dropbox Update on Mac > Alias Folder on Desktop
Hi. Downloading the new update on my Mac put an alias folder on my Desktop, with the Dropbox folder under locations. I'd like to work with the alias folder and a test file ended up in both folders, suggesting this is fine. Could anyone confirm that this is a proper configuration and I'm all set? I did a re-boot and things…
-
Migrating to New Mac
Hi all, I have gotten a new computer (finally) and I'm ready to start setting it up. Both the old and the new machine are Macs. I was running Catalina on the old machine, so this will be a big jump up, both in terms of OS and Dropbox app. I will not be using the Mac Migration tool, I will be building the new machine…
-
The notification icon won't disappear from app.
I updated to the newest version for my Mac but I can't get the notification badge to go away on the icon on my screen. How do I remove it?
-
Search in Subfolders
Hello everyone, The keyword search within Finder does not work for subfolders in my Dropbox since the last update. It works fine on my local folders though. Has anyone experienced this before and is there a known solution? Thank you kindly for your help. Florian
-
Offline ONLY files on Mac
I have the Dropbox extension for Mac. I have a folder, in which I would like a few files to be ONLY available offline. I don't want these files to be sync because they are too big. I have figured that via selective syncing there are ways to have "online-only" files as well as "online and ofline" files. But I do not seem to…
-
I cannot edit pdfs without creating a copy each time an edit is made.
Hi, I have my dropbox linked to my laptop's desktop so I can easily access it; after the latest macOS update I am getting a pop up message that says a copy will be made when I make any edits. This would have been fine if it was once off, but its making copies every time. Please find attached screenshots. Any advice to…
-
How to disable "Update" notification on MacOS
Dropbox's new launch on MacOS essentially cripples Dropbox (spotlight is broken, finder cannot search, external drive cloud storage is disabled, etc.) So reverting to the older version fixes all the issues I had before. How do I disable this notification in the menu bar Dropbox icon and in the Dropbox drop-down menu - I…
-
Permissions for ~/Library/CloudStorage/Dropbox
I am asked daily to authenticate using my password to allow Dropbox access to ~/Library/CloudStorage/Dropbox. Running MacOS 13.1 Get Info for ~/Library/CloudStorage/Dropbox shows "everyone" has custom access, and I have Read&Write. [Mac-Studio:~] toby% ls -ld ~/Library/CloudStorage/Dropbox drwx------@ 24 toby wheel 768 Jan…
-
Drag/Drop into Subfolder Forcing Copies Instead of Moving
In trying to do some housekeeping in a dropbox folder to move all of the old versions of a document into a subfolder called "Archive" (located within the same original folder), MacOS/Dropbox is forcing all versions to be copied into the Archive subfolder instead of moving them the way it always used to. Now I have…
-
Updated Mac to OS 13.2 - Error Message that "Dropbox.app is damaged and can't be opened"
I just upgraded my Mac Studio to OS 13.2 Ventura (from Monterey). I had logged on as a local administrator to do this. Upon logging out as the local admin and logging back in as the user, I received a pop-up error message that states ""Dropbox.app" is damaged and can't be opened." Upon clicking the info icon on that error…
-
Error Message on Mac when trying to open dropbox application
Hello, I recently got married and changed my last name with my employer which changed my email and all accounts on my Mac. Since doing so, I cannot launch the Dropbox application. It continues to give me this error message. I did try the help tool and granted "full disc access" to dropbox and that did not solve the issue…
-
How to identify what files are "online only" and change them to local?
I hope someone can help. I have never intentionally turned on Smart Sync. I always want all my files and documents to be local as well as in Dropbox. After adding a 3rd Mac, last month when I launched my Dropbox App, its new incarnation immediately wants you to Smart Sync. I thought I said no thanks, but now even though my…
-
Odd icon and files not synching
Hello - I have an odd icon that has started appearing when I create a new folder or add a file to dropbox via my Mac's Finder window. It's a cloud with an exclamation mark within it. Dropbox support can't identify the issue but thinks it is a conflict with iCloud storage perhaps. No issues uploading files directly from the…
-
How to make an alias with a relative path?
After the Dropbox upgrade to the team accounts, we've lost all of our alias/shortcuts in our shared folders. After reading their suggestions, they basically said that we need to recreate all of the shortcuts again and switch to a relative file path, if available. I've tried to look into this some more but my knowledge…
-
I run Dropbox on multiple Macs some of which run older versions of MacOS. Will those still work?
I currently use Dropbox on multiple Macs of varying ages. Most are running at least Mojave. Some cannot be upgraded unless I wish to use OpenCore. I also use it on multiple Linux and one Windows system. I have started to receive the upgrade message on my newer Macs running Ventura and Monterrey. If I upgrade those Macs to…
-
Apple Silicon (M1) Desktop Sync Compatibility
Please can you upgrade the Dropbox app so that it works natively on Apple Silicon Macs (M1) without Rosetta. Rosetta is not an option as it annihilates the battery. This may be a duplicate of the below idea however that started for ARM processors in general and you haven't looked at it in 6 years so starting an Apple…
-
Can't access Dropbox folder remotely after migration to new "Secure" location
My situation is I have a Parallels VM to run a 32 bit application with it's data file external and shared on the host machine. Ever since Dropbox moved the file to the Library folder and left an alias in my Documents folder I can no longer access the files. If I click on the Dropbox alias I get "The operation can't be…