Mac

Online-only files are shown as zero bytes
I am currently on MacOS Monteray 12.4 and using SmartSync (online-only) by default. The Dropbox App version is v151.4.4304 . I noticed that all the cloud files are now shown as Zero bytes. I could still download them (make them available offline) but I remember in previous versions, I could see the size of the files before…
Dropbox Finder Extensions + macOS Ventura + File Provider Upgrade
Fresh Mac, upgraded Dropbox to the new File Provider setup. In macOS settings/Privacy & Security/Extensions/Added Extensions, there are two extensions under Dropbox: Finder Extensions (off) and Sharing (on). What does Finder Extensions do? Is this no longer necessary with File Provider upgrade? I have contextual menus…
iCloud blocking file in Dropbox
An app that I wrote for our club accesses an SQLite DB file in our Dropbox. Most members have no trouble. One member uses iCloud and gets "permission denied ' when he tries to access this DB. The DB file sometimes has a small cloud symbol next to it. Hovering on this pops up a "file not downloaded" message. Clicking on it…
Drobox Error during startup
Hi there,Dropbox was working just fine until 2-3 days ago on my M1 Mac. I am getting this "couldn't start Dropbox error at startup. This is usually because of a permissions error." The path /var/folders/... has a txt with this info. Any idea what's the matter? bn.BUILD_KEY: Dropboxbn.VERSION:…
Dropbox is no longer capable of downloading files automatically.
The update to V175.4.5569 has broken Dropbox for me (MaxOS Ventura). My workflow is to put dozens of GB of raw images onto dropbox, and then edit and organize them on one of two different computers. For years, this was a flawless system. But now, it is impossible to force Dropbox to actually download all of the images to…
Can't open the Dropbox desktop application on Mac OS 13.4. It crashes when I use the latest version.
Upgrade my Macbook Pro from 2018 to a new 2023 Macbook Pro M2. Installed the latest version of DB,, and the app crashes after a few minutes. However, I installed an older Intel version and it r,uns without crashing. I am a paying customer of DB. Tried running the adv reinstall…
Dropbox location change on MacOS 12.6
Just installed DropBox update v157.4.4808 on a MacbookPro 13,3 running MacOS 12.6. DropBox location was moved by installer to ~/library/CloudStorage and alias moved from "Favorites" to "Locations" in sidebar. DropBox support doc "https://help.dropbox.com/installs/macos-faqs" says new location due to change in MacOS.…
How do I stop Dropbox notifications that pop up every time I open my Mac OS 12.1 Monterey computer?
How Do I stop Dropbox messages from popping up every time I open my computer? This is invasive and not asked for.
Dropbox not opening after update
Hello. I'm running on Mac OS Monterey 12.6.1 on Macbook Pro mid-2015. Recently updated from 10.12 or something. Everything was running smoothly and then I updated Dropbox, following an update notification. Update number is 163.4.5456. Now Dropbox won't open. It sends me 2 error messages, - Dropbox cannot start. Dropbox ran…
The 3-day Syncing Fever on MAC 12.6 w 4TB
First off, I am indebted to Dropbox as it saved me last year when our house was hit by lightning. I had everything on DB for travel convenience (travel laptop vs tower) so I lost nothing. It took 5 days to resync but I was grateful to have nothing lost. About once per month, my DB gets sick and cannot get out of bed. It…
Stuck on Indexing and Cannot access any files on mac
Hi, I am having an issue where dropbox is stuck on indexing. I recently upgraded to the new version (mac) and I have had all sorts or problems since. I added my music library and it started syncing then seemed to stop. I left if for a couple days but nothing changed. I restarted my computer and it looked like it was…
Dropbox on my Mac does not sync with my account in Dropbox.com
I use Dropbox for web storage. [I do not have and DO NOT WANT the Dropbox desktop app; it pretty much destroyed my computer by hiding all my files in the Library, and I'm still trying to recover from that. So, I do not have a Dropbox icon in my menu bar or in my Applications folder and cannot tell you what version I'm…
REMOVING SmartSync icon from Mac Finder
Hi, everyone -- with Dropbox's move to Apple's FileProvider API, I find the green circle/white checkmark icon to be redundant and frankly, a bit ugly. I'd love to be able to hide this icon when syncing, but for the life of me, can't find out how to do it. I've gone into the app and found the appropriate .icns file, renamed…
Unable to see the Finder sub-menu on mac to share a file or folder.
When I right click on the Dropbox folder in my finder (Mac) there is no submenu option to share, transfer or any other dropbox action available. Accessibility is enabled under the settings Full Folder control is enabled under the settings.
desktop disappeared on macbook
Hi. I've installed "Clean my Mac" applications and (I don't know how) after a scan of the system I've discovered that my desktop (all the folders) disappeared. They all are in my Dropbox account and it's impossible for me to bring them back because of missing permissions. I know that i can use all of them by Dropbox but i…
Files available in the cloud only
Hi, The other day I noticed that all of my files were only in the cloud. I looked at the settings to see if something was changed, and as I expected, all sync settings were fine. I clicked on the "cloud" symbols next to the folder names, and everything was downloaded. A couple of hours later same thing. I did it again. So…
MacOS 13.0 Ventura, and Dropbox follows OneDrive in forcing the folder on the system drive
With Monterey, OneDrive implemented the new apis from Apple for online syncing that demanded its main location be a specific folder on the system drive. 8 months later, the MacOS community section of their site is a collection of anger, accounts of giving up on the platform entirely, praise for Dropbox for not going the…
Infinite indexing after clean install new mac
I'm trying to get Dropbox running on a new macBook. I installed the new desktop app and walked through the installation steps. After doing this it starts indexing infinite (it feels like this after 3 days). Some more information: * I have more than 500.000 files on my account * I choose selective sync when installing…
Can't Drag and Drop into Dropbox from Finder Sidebar
I hope this is the correct place to post this. I commonly drag things from a local drive into Dropbox in Finder, using the sidebar, usually to upload for client access. It is a common enough action that the following problem is a significant workflow hampering. When I try to drag things into dropbox using the sidebar, it…
Mac Finder asks for password each time I rename a file or move a folder in Dropbox
Each time I try to rename a file or move a file or folder within my Dropbox folders (synced on my Mac), I need to enter my Mac password or use touchID. This never happened before. Can anyone help? I don't want to be prompted for a PW each time! Thanks!
Sort by name not working on DropBox app for Mac.
Hi, could someone please let me know why the folders in my dropbox application for desktop on Mac are not being ordered correctly by name? The settings are set so that they should be, and all other files and folders on the computer are ordered as so. The folders are also ordered correctly by name in DropBox web, but for…
Can't put the folder on an external drive on MacOS
I chose dropbox just because it gets on an external disk, can't anymore? I'm totally frustrated, last year 3 months didn't work at all for MacOs ..
macOS Monterey - major sync issues, local PDF files cannot be opened
Hi there, MacBook Pro mid-2015/retina model, running Monterey 12.6.2. I am having a really frustrating but somewhat intermittent issue with the (disastrous, by all accounts) recent macOS update/changes. Context - I work with a lot of PDF files, creating/exporting a lot and storing almost everything on Dropbox (for now,…
Syncing different Apple devices. How to achieve updating the iMac?
Recently (over a month ago) I had to swap out the hard drive on my iMac. I thought the new system would automatically sync with dropbox. Now my iPhone, pad and laptop all show updates as of the old system swap out date, which is what the online version of Dropbox also shows. I do 99% of my work on my desktop iMac, so I…
Dropbox storage space usage is different than that reported by MacOS
According to my Mac, the two folders I have syncing to DropBox have a combined size of ~9.54 GB. However, my DB account reports that only 8.89 GB are currently used. The DropBox app on my Mac states that all files are up to date. Is there a way to run an audit on the amount of space actually being used? Other cloud…
Dropbox Mac Finder Extension in Monterey 12.4 - incompatible with Google Drive, OneDrive, and others
I'm using both Dropbox and Google Drive for different folders on my Mac. If the finder extension for Google Drive is active, then then Dropbox finder extension fails and the cloud status icons on the Dropbox folders disappear. Likewise if the finder extension for New File Menu (a nice 3rd party Mac utility) is active then…
DropBox app does not appear in the Mac Dock, or in the Nav Bar
On my second MacBook (Ventura OS), there are several things that do not work. Of course, I deleted the old one (which was migrated from my other Mac), and re-downloaded and re-installed DropBox. No help. Here are the issues: 1--When i start the DropBox app from the Applications folder, it simply opens a Finder window with…
Key Command/Shortcut to "Copy Dropbox Link" from Mac Finder.
I copy download links all day from the Mac Finder. It would be great to assign a key command so that you can highlight a file in your Dropbox via Mac Finder, and press a key command to copy the link instead of right clicking.
Time Machine can't find my Dropbox folder.
Hi, Since "new Dropbox" (what a mess !) I don't find Dropbox folder in my Time Machine backup (Mac OS 13.4). Of course it is located in Cloudstorage on my Mac, but I don't find this folder on my Time Machine backup. Can you help ?

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