Mac

Attempting to disable backup, but I get an error
I recently got a new mac and I turned on the automatic backup feature. I was having trouble downloading files from the internet, so I decided to try turning off the backup feature since it was related to the Downloads folder. However, when I try to turn off automatic backup, either for an individual folder, or entirely, I…
InDesign won't open InDesign files nor import images that are online-only
I know Dropbox has pushed a few alerts on my desktop that "they're aware there's an issue" with applications not being able to access online-only files; and the workaround is to use the Finder to open them. The alert says that they're working on a fix. I'm looking for the thread/s discussing the issue so I can get an idea…
Mac desktop app failing to sync and continuously quitting/restarting
iMac running Ventura 13.1 and Dropbox v164.4.7914. The desktop app shows an 'x' symbol in the menu bar. When I click on the icon in the menu bar it shows "can't sync" in the status bar at the bottom. It also throws an error saying "Dropbox unexpectedly quit' with Restart and Close buttons. Clicking Restart goes through…
Desktop app not showing all my folders
Hi, I’m using a Mac Pro and a MacBook Pro with Dropbox desk top. My MacBook pro works fine with drop box but my Mac pro does not display all folders. I’ve uninstalled and reinstalled.
Some files not syncing from Mac computer to Ubuntu but others do
Dear all, I have been banging my head against the wall with this one... Some of my files do not sync to my Ubuntu computer if I create them in my Mac computer -other do without any problem- but all files I create in my Ubuntu show up in my Mac computer. I have the global settings on synchronize all files and folders in…
Saving screenshots automatically to Dropbox mac
Question: How can I make it so that when I take a screenshot it automatically saves to a folder in dropbox NOT my mac's desktop. I just got a new mac laptop and my screenshots are saving to the desktop. But on my old mac laptop every screenshot was saved to a folder inside of Dropbox, which is what I want to do on my new…
Slow offline sync causing issues with macOS Folder Actions
Under the new Dropbox app architecture for macOS, we're experiencing a few issues. The most notable at the moment is the ability for macOS Folder Actions to complete as expected. This seems to be associated with the fact that files are downloading immediately on the Mac tasked with executing the Folder Action. The entire…
Another selective sync conflict.....
Following a reinstall of DB to my Macbook Air M1 necessitated by the move of the Dropbox folder to ~/library/cloudstorage/Dropbox I now have two folders of camera uploads - one of which is labelled "camera uploads (Selective Sync Conflict)". Note this is only on the machine where I had to do the reinstall - none of the…
Dropbox for macOS - compatibility with mixed OS versions
Just received the "Update to Dropbox for macOS" message. On reading other messages here I see that while my desktop machine can run Dropbox for macOS because it uses OS 12.6.2, my older laptop can only be updated as far as OS 12.3.1 which is under the 12.5 cutoff. Should I install Dropbox for macOS on my desktop anyway…
Lost Dropbox custom icon on Dropbox folder (v163.4.5456 for MacOS)
Hello! I just updated Dropbox to v163.4.5456, which moves the Dropbox folder from my custom location to ~/Library/CloudStorage. It also changes the icon for the folder which now is the same as the app's. With this change I lost the special and very helpful "Dropbox folder" icon in the MacOS dock. I deleted the old access…
Take Dropbox out of Mac Library
The Dropbox upgrade moved the dropbox files to my ~/Library/CloudStorage/ --- but I can't save any files to that folder. All the online instructions say "do the advanced reinstallation per this page: https://help.dropbox.com/installs/advanced-reinstall " -- but the instructions on this page aren't visible; the accordions…
Where is the new Library subfolder in MacOS that Dropbox switched to?
So I updated as urged by Dropbox, and now the link to the folder that automatically syncs to the server is gone from my Finder windows. Which is a problem when you consider that I cannot find the folder at all. Am I missing something?
Couldn't start Dropbox. This may be a temporary error. Please restart Dropbox.
Migrated data from my old Macbook Pro (Intel chip) to a new one (M2 chip). Dropbox was the only program that did not migrate. The dropbox name appears in Finder but with no files. The dropbox icon on my menu bar is gone. When I try to download the dropbox installer for the icon a message appears that the installer…
After today's upgrade (30 Nov 22), I cannot locate my Dropbox folder
After today's update, i cannot locate the Dropbox folder on my Mac Powerbook running OS 12.6 Monterey. The alias folder is still there on my Dock (but now withuot the Dropbox logo on it) and there is a Dropbox folder,. but now as an alias, in my user folder. But I cannot find where it is actually situated. The update…
SYNC process on MacOS = no upload/download speeds view, No actual activity monitor
Hi! I forgot how it was on Windows, but I think better than on MacOS. 1. Upload / Download speed view: I guess this is one of the very important details we need to have for our dedicated cloud service. Not knowing when your files will be up or down, whether your internet speed is working as it should etc... IS A MUST!…
Dropbox v162.4.5419 Not Syncing Files in Full (December 2022)
I have been experiencing the following behaviour with the latest December 2022 update: Dropbox lets you free up precious ****** drive space by sending files to online-only storage in the cloud. Even though they are cloud synced and stored, you’ll still be able to view every folder and file from your desktop. And when you…
Can't create new folder in Dropbox folder in Mac
Hi, I'm on Macbook Pro ****** Sur. I can't create new folder when I'm inside the Dropbox folder. As you can see, the New Folder option is being greyed out. This is so frustrating bcs I can create new folder just fine on the other folder outside Dropbox. Fyi, I can create folder just fine in Web Dropbox.
MacOS Monterey 12.5 won't install Dropbox?
New macbook arrived.. but I can't seem to install dropbox locally. (Have web access) but wanted to add folder to my finder (as before) so that I have local access to all of my files. The installer did download - but didn't start. Search for dropbox - and nothing. Yet when I go to download it again... it says "looks like…
Clicking online-only files in new Dropbox (cloud storage location version) doesn't work
When you click on a file that has never been synced, MacOS tries to open the file using Dropbox as the default app which results in the file not opening. For a .jpeg you have to go into Get Info and change the file type / open in back to preview to open the file.
Sync icon missing in finder
Hi, I use to see sync icons in the finder on my mac. Now the dropbox app on my computer is not showing these icons, so it's very ****** to tell what is synced locally versus what is synced online only. Did dropbox do away with these tools? Also, did the dropbox app change? It now feels like it's just buried in my finder,…
Lightroom Smart Previews Issue
I've been using Lightroom on a Mac running Monterey OS 12.x for some time and have always been able to see my Smart Previews even when the Folder was online only. Now I am not always seeing the Smart Previews. Weirdly, I am able to see Smart Previews, when offline, in some folders including the last three folders that I…
Custom folder icons on Mac are not working
I have hundreds of folders, each with a custom icon. On Mac, this is saved as a hidden file in the folder (Icon?). Dropbox renames this file to 'Icon_' when syncing and removes the bit from the folder that says it has a custom icon. I know this has been going on for a long while. Does DB support folder icons? Or do I have…
Sync symbols not showing up
I used to use Dropbox for years, had all the archive of my work on it, and the main thing that I loved was how easily I could keep track of what was/wasn't synced on my laptop. I had to move to iCloud for a while for budgeting reasons, but now that all of that is in order, I've re-subscribed and trying to move the bulk of…
Can I use Mac OS Time Machine alongside Dropbox?
Having levelled up from the free version of Dropbox and using Time Machine alongside for years, and now on a professional plan and being told to ditch Time Machine. This is a potential deal-breaker. Why exactly is it a bad idea to use both together? I find myself stuck here because Dropbox is not a full backup solution, as…
Dropbox preferences not showing on Mac OS Ventura
Dropbox is running and syncing on Ventura. This is a machine that I've upgraded to Ventura. I want to change some sync settings, but selecting "Preferences" from the Dropbox menu won't show the "Preferences" menu. I've rebooted. Re-installed Dropbox. Disabled "Bartender." All to no avail.
Why is the Dropbox Desktop App no longer available?
The dropbox desktop app had such a great user interface and was a good workflow for our team.. unfortunately as of 17 Jan 2022, it has been dropped.. I wonder why this change was made, and i'm just hoping the application is being improved instead of being killed. What we enjoyed out of the desktop app was the ability to…
Unable to download desktop app
macOS Ventura 13.0 I had trouble syncing, so I deleted the app and the DB folder. Now I can't download the desktop app. On Safari I go to https://www.dropbox.com/downloading the download doesn't start, even when I click on restart the download. On Firefox I have multiple failed attempts to download Dropboxinstaller.dmg

Mac

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