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Can no longer access files on Macbook after update
Yesterday Dropbox updated on my Macbook Pro running Monteray 12.6.3, and while doing so it also seems to have relocated the Dropbox files and folders. At least that's what I was warned about before this update. But it seems now I can no longer access any file. When I click on a tiny image of a few Kb's it no longer opens,…
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New Dropbox is killing me
Hello, Is there any support available from Dropbox here or anywhere? Strange to have such a massive app and no support provided.. In any case I'd appreciate any help from anyone. My Dropbox has stopped working as of yesterday. I can't access updated files from one computer to another and trying to read files online is only…
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Problems placing images
Hi there, We've never had a problem with Dropbox in the past, but this is now the 3rd time we've had to contact support in 2 weeks with problems. For the past 6 years, I've run dropbox on my MacBook by keeping files online (using the cloud icon). I went on holiday for a week, came back yesterday and had to get an urgent…
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After moving to ~/Library/CloudStorage, permissions are broken and dozens of selective sync errors
I recently misclicked a popup and was forced to move Dropbox paths (I understand this is necessary for Ventura but I'm still on Monterey) and not only did it have to re-download many of my files for some reason, but after hours of syncing, the file permissions wouldn't allow me to open many of the directories inside. * I…
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MacOS Beta: Stuck on Indexing after switch
Since the beta install completed on my machine 8 days Dropbox has been stuck on indexing. I have restarted Dropbox twice. I have also restarted the machine twice. Thoughts? I do not see any errors. I have a selective sync on my work machine which only has 1 folder which is not a lot of data. Thanks
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Headless MacOS Installation and Restart - have recent Dropbox updates enabled this feature?
I am running a Mac Mini with MacOS Catalina as a web server and would like to administer this server completely through SSH access. Syncing files via Dropbox would be convenient for Photos and some small amount of code. Last time I checked it was not possible to start Dropbox without access to the GUI, the daemon and GUI…
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Dropbox Mac Beta: Green Circles are gone - everything has the cloud symbol
I am assuming work is being done in the background, but as of a few days ago, I no longer have green circles for downloaded (available offline) files. Everything has a cloud symbol (that symbol doesn't even exist in the online documentation) but seems to be available offline. I am also getting lots of sync errors - but my…
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Macbook Pro Update Moved My Files and now I can't locate my Documents.
Hello, I recently updated Dropbox on my MacBook Pro and instantly regretted it. For whatever reason, Dropbox decided all of my files needed to be moved upon the newest update. Unfortunately, not all of my files wound up where/how I expected. When the update was complete, my Documents folder appeared empty, and I was very…
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Mac OS Ventura - incompatible?
I am a new premium subscriber as of yesterday. I updated to MacOS Ventura on Wednesday. Trying to open the Dropbox desktop app and I receive the error above. Thanks,
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"View Sync Issues" full of issues that can't be fixed
Hello, in the "View Sync Issues" is have more than 900 issues reported. I noticed that most of them were files starting win a dot from some sort of temporary file from my presentations in Keynote.app. I remove most of those file via terminal app (i handled this with the command: "find…
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Mac OS Ventura - wrong folders size
After accepting updated File Provider API (https://help.dropbox.com/en-en/installs/macos-support-for-expected-changes) and installing the latest beta build for Mac OS on Mac OS Ventura now I can't see the size of the folders in Finder. All the folders have ZERO bytes. And this is the 1st time I got this bug using Dropbox…
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Latest Dropbox macOS update won't let use my Mac
It seems to be in constant stalemate. I upgraded to the new version of Dropbox as you recommended, but my Mac is no longer the same as before! Folders and files that don't open and the Dropbox app that remains with the files to index. And all this about two days after the upgrade. Very bad DROPBOX ! ------ ------
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Stuck in syncing and finder options are all gone
I've had nothing but problems this week with dropbox on my mac with Ventura 13.0.1 1. The mac icon shows that I am constantly syncing for the last few days. I've left the computer on and it never ends. I can't see what files are being synced anymore 2. All of the finder options to share links, etc are missing when I…
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What is the latest version of dropbox for Mac?
Is this the latest version of Dropbox for Mac? 171.4.6182 If not, does the latest version move the dropbox folder to this location /Library/cloudstorage If so, does this change improve or degrade the performance with Mac Ventura 13.3.1?
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Large files will not download
I'm having a recurring issue where large files will not download. It seems like 31gb is the max file size that dropbox will upload. I select the folder to be available offline, files do not download. I select the files to be available offline, files start to sync and then, after a few minutes do not download. See…
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The Dropbox App on my MAC (MacOs 11.7.3) won't start
I've tried deleting and re downloading but it just sits there showing status as "starting". I've checked and corrected permissions.
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Cannot delete 'online only' files from trash (Mac)
I have this recurring problem on my Mac where I can't empty my trash properly because of some online-only files that are in there. When I try to empty my trash, I get the following error: * The Finder can’t complete the operation because some data in “FILENAME” can’t be read or written. (Error code -36) I've also tried…
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Installing Dropbox kills macOS Finder app then fails to install because Finder.app can't be opened
Mac mini running Ventura (macOS 13.3); Dropbox v170.4.5895 (I think - whatever's currently I've had Dropbox running ok for a long time then it started causing problems as soon as it updated and insisted on moving ~/Dropbox to ~/Library/CloudStorage/Dropbox I uninstalled Dropbox; rebooted; installed it again, but it kills…
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File search issues with beta for Mac
I just installed the beta version a few days ago. I use Alfred as a superior alternative to Spotlight to search files etc. since installing the beta Alfred can’t find files in my Dropbox folder. I have talked to their customer support but they say it’s an issue with Dropbox and not them. Anyone having weirdness with file…
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Stopping synchronisation of Dropbox on Mac OS12
So. I'm still active with MacOS12. I still like it and my Mac can't handle an upgrade to a higher level. I heard that my version of Dropbox will no longer be supported. And especially the synchronization. That's a problem. Does this really mean that I have to say goodbye to my old Mac and buy a newer machine to be able to…
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Sync trouble with Scrivener
Dropbox works perfectly with my iPhone and iPad using Scrivener. It used to work perfectly on my MacBook running OS 13.2.1 with Scrivener. Now the Dropbox icon always has the little sync symbol displayed on the bottom right corner of it. I've left my MacBook run all day just to test if too much data was the problem. It…
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Music library and dropbox backup
Can I backup apple music library on my dropbox backup external drive. Is there any chance a problem occur since i am using Apple Music and it is kind of live file downloading/syncing with my other devices...
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New Beta has some issues
Having an absolutely terrible time with this new Beta (mac) build and have left multiple messages for support that go unanswered. When exporting files (small jpgs mostly) to folders within the DB folder, some will inevitably just decide not to upload. ever. They'll have an empty cloud icon next to them, and right clicking…
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Dropbox unexpectedly quit on macos 12.1
I reinstall dropbox, restart, disable anti virus and still dropbox crash after 5 seconds with this error. What else can I do ?
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How do you disable Smart Sync on the account?
I have my local installation on Monterrey stuck in Smart Sync, even though I disable Smart Sync prior to full uninstall on my M1 Air. Some folders are still being displayed with Cloud icon
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Dropbox folder aliases don't work as expected
Perhaps this is expected behavior but I didn't expect it 😟 I have long had aliases for folders in Dropbox placed in other (non Dropbox) folders, for ease of navigation. So I have two such folder aliases in a third folder (this one in my User folder). When I click on each of these folder aliases (in column view), I see the…
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Can't access on Drop Box desktop on my MAC with Monterey i can't LOGIN
Can't access on Drop Box desktop on my MAC with Monterey i can't LOGIN i can't insert my username or password . If i try to force on app to login there is not any responce from app. And is impossible digit my username and password. Only i can access on web page whit my credential.
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Wish to move Dropbox Folder Location to ~library/cloudstorage in macOS 13.2
HI One and All, Was running beta version for MacOS 13 - all good on multiple MacOS installs except one. Always syncing never completing even after numerous reboots etc. Dropbox Support kindly assisted me with removing beta and installing latest manually. However after that process my Dropbox Location reverted from…
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URGENT - Dropbox has created a new Dropbox folder.
Hi, I restarted my mac, and when it booted up, Dropbox started to download a WHOLE NEW COPY of everything in my machine. Now I don't know where my latest versions are, and I'm running out of space. Please see attached. Running latest versions of MacOS and Dropbox. WHAT is happening with dropbox? I've been paying for this…