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"Send Feedback" in the Dropbox desktop app in my menu bar is broken
When I click "Send Feedback" in the Dropbox menubar icon, in order to file a bug report, the app makes my web browser open: Group: Dropbox for macOS | The Dropbox Community which redirects immediately to: Group: Dropbox for macOS | The Dropbox Community which then gives me this error: Dropbox v189.3.8308 macOS 13.6.2…
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fileproviderctl crash on Mac OS
I just installed OS 13.6 and Dropbox 183.4.7058 One or both is crashing ever few minutes! Anyone else? Cure? Sorry for multiple posts---No indication it was posted--keeps asking me for Labels! 😞
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Something went wrong error | Can't access shared folder via browser
I routinely access a shared Dropbox folder via browser to download documents. However, for the past couple of weeks, the folder almost never loads and I get an error message stating "something went wrong." Very occasionally, when I refresh or reopen the browser, the folder will load and I can download ~830 documents, but…
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My public links have been temporarily suspended
Hey there My Account got blocked because of my storage. It says i only used 1.04 gb from the 2gb. So why did my account gor blocked? I need it for my job. Thank you
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"Add Block Detected" when downloading files
each time I try to download a file I get a message saying "ADD BLOCK DETECTED" although I have allowed all add's inc 3rd party & I have followed the instruction what to do I still get the message!!?? am I doing something wrong or is there a way around it?
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Cannot ONLY share sub folder in Paper
I organize many things in many folders within Paper. I have a new project requiring multiple paper docs, and would like to share and collaborate all these with other users. When I try to share the folder, I receive an message saying that they need to be members of the parent folder in order to share this sub folder. I do…
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That didn't work for some reason
I was sent a link. Not a prior user of dropbox, not since it looked like this at least. I don't recall having to subscibe to access something sent to you. I get this: That didn't work for some reason If it's a fluke, it might work if you refresh the page. You can also ask us for help.
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Windows device connect/disconnect sound every minute
I've had a recurring (nearly every minute) Windows device connect/disconnect sound since my desktop's last reboot, that I have traced back to the Dropbox client and a very long list of information events in the Event Viewer. They're all some variation of: * "Created Desktop AppX container..." * "Added process <pid number>…
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Deleting files or folder when I open them.
I'm having an issue on one of the computers in my office when attempting to open any folder or file it automatically deletes the folder I'm trying to access. any ideas would be amazing!
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I can't import files to Yamaha Chord Tracker via Dropbox
Chord Tracker can import music midi files directly from a Dropbox folder named Apps/ChordTracker. My Dropbox account is live in Chord Tracker settings but when I go to import the Dropbox file the import icon is grayed out and obviously can import the file. What is my problem please? REFERENCE, Chord Tracker manual, page 9,…
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Can't open folders
I can't open folders and keep getting this error message.
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Issue with removing old (unlinked) devices in Dropbox account settings page
Hi Dropbox community, Recently, I noticed that all of my devices from the entire history of my Dropbox app usage are listed again in the "Settings => Devices" section Upon attempting to remove these old devices by clicking on the trash icon next to the respective device hostname, I encountered a problem. Instead of…
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DropBox Cannot Connect or Sync Despite Advanced Reinstall - Need Manual Sync Solution
64-bit Win11 PC Company-provided laptop with firewalls (presumably) Internet connected My Dropbox desktop app will not connect with the internet, no matter what I do, even though it used to. I have installed the 64-bit version, currently showing as v187.4.5691. The Dropbox updater, on the other hand, runs in the background…
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Friend tried to share folder with me, but got "No matches" on my email address
A friend tried to share a folder with me, but when he entered the email address I use with my DropBox account, the screen said "No matches." Any ideas what the problem could be, and how we can fix it? The attached pic is redacted, for obvious reasons, but I triple-checked and my friend did type my email address correctly.…
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Ubuntu 22.04 LTS problems
I started getting this message when running Dropbox on Ubuntu 22.04 LTS - So I went to www.dropbox.com and downloaded the current version .deb installation file and used gdebi to unpack and install it. I get this message from that procedure - So, now I can't use the old version of Dropbox which is compatible with my Ubuntu…
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Cannot install Dropbox on Ubuntu 2204-3 LTS
I have tried numerous methods to install dropbox. This includes through snap, the choices on the dropbox page, and nautilus-dropbox. There is no toolbar icon for syncing with the web site. The daemon (dropboxd) will not start. The systemctl unit command will not even show it as a unit file. I have been working on this for…
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Google Docs in Dropbox - Shareable edit links?
I love the idea of storing Google Docs in Dropbox. However, I keep hitting bugs in the implementation that make it nearly unusable. Are there any solutions to the following problem other than switching to another platform? 1) I created both a Google Doc and a Google Slides deck 2) I created a link for sharing that has edit…
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Dropbox website not loading. Why?
My 50 person organization is all experiencing Dropbox not loading on the web platform
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Adding a shared file failed with an error message
someone shared a file with me but when I click the 'Add to Dropbox' button I get a screen with an unhappy dog and the caption, 'That didnt work for some reason'. On a MS desktop. Can anyone help please?
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Can't access files after online only and revert
Windows 11 PC Hi - I chose "Make online-only" for all files backed up on Dropbox. Realized this was the wrong thing to do as it slowed everything way down. I since clicked and chose "Make available offline". Now i cannot open any files on my PC at all. Error message: "Cannot open the file 'xyz' because the file format or…
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link not working anymore
My wife sent me our wedding pictures on gmail through dropbox. After years of forgetting it was there, I went to the email and click onto the "go to folder box" in email and a message says link doesn't work anymore.
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Dropbox stopped executing, restarted it and I can't specify my Dropbox folder
For some unknown reason, Dropbox stopped running on my laptop. I restarted it and it behaved like it had just been freshly installed - it had me sign in, but when I checked the location of the dropbox file it was set to c:\Users\Ross (I had it set to the root of C:). I went to settings and tried to change the location to…
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Can't Create A New Folder via Laptop nor iOS device?
So I'm trying to do something so simple and mundane eg. create a new folder, but apparently Dropbox can't do that and refuses to create a new folder and simply states "Can't Create New Folder" (very helpful guys cheers), with no futher instructions. Have tried to do this from my mobile phone and on my laptop, and at my…
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warning at 'status' command line
Since yesterday, when I run 'dropbox status' and it process is running, the CLI returns: /usr/bin/dropbox:614: DeprecationWarning: isSet() is deprecated, use is_set() instead if self.stop_event.isSet(): breakActualizado // <-- means 'updated' If no process exists, the 'dropbox is not running!' msg is displayed as usual.…
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"That didn't work for some reason" when viewing a shared link
I keep getting "That didn't work for some reason If it's a fluke, it might work if you refresh the page. You can also ask us for help." when opening a link that was shared with me. I already asked for a new link to be sent it just gives the same result.
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"This Folder is empty" when i want to save something on my Desktop
Hello everyone, I paid for a 2TO dropbox subscription a few days ago just for the Backup option, which is updated regularly and gives me a copy of my important files. I'm on a Mac, and I started backing up a folder on my desktop (almost 300GB), and it was blocked at 0% for a few hours, then finally unblocked. The other…
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In-Browser "Copy To Dropbox" option gives an error
I am regularly sent folders on Dropbox, when I click the "Copy to Dropbox" option in a browser (safari or firefox, windows or mac), I get the result "there was a problem completing this request" Sometimes, the folder gets added to my dropbox account anyway, and sometimes it never does. How do I fix this very annoying bug?
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If I can create unlimited folders & sub folders, why is there a pathway limit of 260 characters?
I’ve been using dropbox pretty much since it launched, and 2023 is the first time i’ve started to encounter this issue of pathway characters being too long. I have always used dropbox as an extension of the way I think, which is to have my work set out in easy to identify folders, and sub folders. I’ve never had this…
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Error message when deleting folders
I have used Dropbox for years and have never had this problem. I'm cleaning up my files and when I try to delete a folder I get this message: There are too many files in one request. Please retry with fewer files. What has changed? How do I go about deleting my folders?
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Error on Safari on two different devices.
Today DropBox stopped working correctly for me on Safari. On two different computers (both Macs running Safari) I get an Error screen saying something went wrong. After hours of receiving the same message on the two different computers, I decided to try using Firefox. It worked fine on Firefox while still giving me an…