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Dropbox error- Couldn't start dropbox
Hello, I keep getting these massage and couldn't start dropbox. I tired many suggestions from dropbox community and google search and can't solve the problem. Maybe one of you could help. The error file I get: bn.BUILD_KEY: Dropbox bn.VERSION: 187.4.5691 bn.constants.WINDOWS_SHELL_EXT_VERSION: 67 bn.is_frozen: True…
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'That didn't work for some reason' message
I have read other post here and tried EVERYTHING suggested and I'm getting beyond frustrated. I get the 'That didn't work for some reason message with the picture of the dog. After Windows did an update a month ago, I can't open links anymore. I am the only one in a group of 56 people that's having trouble opening the…
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Dropbox app says not compatible
Confused. Have had Dropbox app on an Android tablet since new, but having just done a complete reset to get rid of some issues I can no longer download the app as it says it's not compatible with my device. All answers I've come across say it's because it needs Android 6.0 or above but my tablet uses Android 7.0. I can…
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Not able to access backup files, get an error when trying to.
Hi, I'm not able to access my backup folder. I get an error message says: Error Something went wrong. Do not be afraid. Your files are safe and Dropbox is notified. Go to our status page to check if this is a known event. You can also visit our help center and forums for help or return to the home page.
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Where to download older versions of Dropbox for Linux ?
Hi there, Does anyone know where I could get an older version of dropbox-lnx.x86_64 please ? I need it older than 125.4.3473 I am trying to run dropbox headless on a Red Hat Enterprise Linux 7.9 box and I get: /home/<username>/.dropbox-dist/dropbox-lnx.x86_64-125.4.3474/dropbox: /lib64/libc.so.6: version `GLIBC_2.18' not…
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"Not enough free disk space" But I have 4TB available on my Mac.
Hello!! I'm using Dropbox for work, and for the last few months I've been trying to download multiple video files we have in our Dropbox to be available offline, however, Dropbox is constantly telling me I don't have enough disk space, when I do. As you can see in the screenshots, I have 4TB available on my hard drive. The…
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No longer able to view a shared folder on iPhone.
Hello, I have always been able to view a shared folder for free, without upgrading. It seems something has changed and there's many of us using iphone, unable to access and view a shared a folder for work. Andriod users within our company are unaffected. Message is drop box is full and to increase storage. How can we…
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Error 404 on a shared link
I keep getting a 404 error on a link shared by a co-worker. I was able to open it few hours ago - and now all of sudden it does not work anymore. Co-worker has neither deleted the link nor removed the shared link that the folder was associated with. Would kindly appreciate advice on potential steps I can take to try to…
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Error message "couldn’t communicate with a helper application" when trying to move a folder
Hi, I'm trying to move a folder that contains folders with photos in it from my dropbox to Files App in iPad. Previously it worked wonderfully and i can move them just fine. But, now after i updated to the latest iPad iOS 16.1, i can't move folders from my dropbox to my iPad in the File App. It still works when moving the…
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Accesso / Cannot access Dropbox; it says access is denied
Buongiorno, ho uno strano problema che non riesco a risolvere, dal pc dell'ufficio e dal cellulare accedo tranquillamente alla pagina web, mentre dal pc di casa mi dice accesso negato da dropbox.com, non capisco poi il perché in quanto la cartella è presente e sincronizzata, qualcun'altro ha avuto lo stesso problema? Se si…
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Impossibile avviare Dropbox su Windows
È da ieri che sto provando a installare l'app desktop di Dropbox su Windows 11. A fine operazione, dopo il login attraverso il sito, ottengo un errore generico "Impossibile avviare Dropbox. Potrebbe trattarsi di un errore temporaneo. Riavvia Dropbox" con annesso anche un file txt col rapporto di errore. L'app rimane per un…
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Files not sharing and not deleting, showing different content on sender and receiver
This week, suddenly out of nowhere, files I upload every week are choosing not to appear on the other party's end. He still sees last week's file even though I had already deleted it. Tried deleting the new file and uploading again, same file with a new name, and he didn't see that either. Still has old files. I asked him…
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Couldn't upload. Give Dropbox permission to access this file
Hello- I'm running MacOS 13.0.1 and recently, I have had no luck removing the single badge notification. I have tried everything, reinstalled dropbox several times and now i've removed everything (including hidden files) from the folder I'm syncing and am still receiving the following message regarding a mysterious…
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File not opened
Hello all respected members I am working with a transcription website. They sent me an audio link to transcribe. But it is not opened. Please help. https://www.dropbox.com/sh/23315lmnhjsa1yu/AABDJVQ3OItMbL8_ozkyqfyUa?dl=0
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Dropbox Hijacks Camera Mac/OS
Hi. I have a Sony Alpha connected to my Mac using the Imaging Edge Webcam software. It's important for Zoom video to work for me. However, if I have dropbox running I get the error message "Failed to connect to the camera due to conflict with the function of another applications that are running, or the camera's "PC…
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Can't access shared links
A friend is trying to share some files with me. He can see them on his end, but when I click the links he sends I get a 400 error that says "Something went wrong. Don't worry, your files are still safe and the Dropbox team has been notified. Check out our Status Page to see if there is a known incident, our Help Center and…
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We’ve suspended your sharing activity because of a violation of Dropbox’s Terms of Service
I received the message "We’ve suspended your sharing activity because of a violation of Dropbox’s Terms of Service and Acceptable Use Policy, and Terms of Service or Services Agreement." and have no idea why?
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Can’t Upload Any Files Due to “Network”
I’m using the Dropbox app on my Iphone & it’s all updated but for some reason it won’t let me upload ANYTHING no matter what network or wifi I’m using, I keep getting the error message saying "check your internet connection and try again"
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Trying to preview a file online, and getting message "This link isn't quite right" why?
Hi, This is happening with just of one of my file, which is quite regularly used. I access my dropbox account from the browser (chrome) and when I try to open one specific file the following message is shown "This link isn't quiet right". PS this is happening with just one file, rest are accessable as it should be.…
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Received Error 500 when approving access
I created an "app" folder and shared a link. In the link settings I selected "Only People I invite" to be able to access the folder contents. The person whom I shared the link with filled out the "sign up" form. However, when I try to approve the request I get an error 500 message.
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Error 400 when accessing a shared link
Hello when i try to download this link [link removed] its always saying 'error 400" can someone help me to understand why? thanks
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Files appear as 0 KB in size when scanning to PDF on my iPhone
Hi! Everyday I use my iPhone to scan single page docs (to PDF). They were always able to be previewed. Starting today, I am getting a message that says it can’t be previewed. It is also saying it’s taking up 0KB space. It works (previews) when I change to scanning as PNG, but I need PDF for work. Thoughts? My app is up to…
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Unable to sign into desktop app Windows - Dropbox website unresponsive...
Reinstalled Windows and was installing the Dropbox App. When it comes to the log in part, it opens my browser to log in. However Im only met with an error message that Dropbox website is not responding. I have tried 2 different browsers, I have turned off Adguard adblockers, turned off adblockers in browser as well. Still…
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#.url There was an error uploading a file
Hi, what is this error #.url about? I get it only in Firefox, in Chrome I don't see any error but I can't rename a very important folder that has many files.
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404 error on all Dropbox Papers
Whenever I try to open or create a new Dropbox Paper, the result is a 404 error. I cannot open any of my Dropbox Paper files on the online version of Dropbox, or the downloaded software. I have tried to open the Dropbox Paper files on multiple devices and browsers, I have tried disabling my extensions on Firefox (where the…
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Not getting email notifications even though all boxes are checked in settings
Hi all, I am in IT Helpdesk - I have 2 users that have stopped getting email notifications when projects are added to their Dropbox. All email options are checked but the emails are not coming in. It does say "your team admin may be controlling some email settings" but I don't know how to find out who that is. Thank you in…
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Windows app stuck displaying 'Syncing ### files'
Hello Dropbox Support, One of our clients is having issues with syncing from the website to app. She has 130 files downloading for multiple hours, and appears to have made little to no progress. We have currently tried reinstalling dropbox, running it as administrator, as well as the options hidden by Alt + H on the…
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Link temporarily disabled
We have big problems, we can't share any folders at all. "Link temporarily disabled. This can happen when the link has been shared or downloaded too many times in a day". We have not shared very many folders, no particularly large files... Help
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Dropbox not uploading camera photos on OneUI Beta 6.0 Samsung S23+
S23+ Phone updated to OneUI Beta 6.0 last week and I lost the ability to have Dropbox autoupload camera photos. On the Dropbox settings page, a warning icon "!" is next to "Camera Uploads". Click on that line and an error pops up "To enable camera uploads, allow Dropbox to access..." with a link to settings. If i shrink…
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you don't have acces to this link
please check this link [removed per the Community's Guidelines for security purposes] please help me