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"Your account can't be updated to the new .. shared workspace" error on desktop app
Hi all, For 2 weeks now my dropbox desktop application has not been synced with my online dropbox. When I open the application on the desktop it says: "Your account can't be updated to the new .... shared workspace. Some files are being used by other applications: - filewatcher - Microsoft outlook - windows explorer To…
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Sharing activity suspended
Hi, when I try to share a folder, I receve a similar message: "Sharing of file impossible - We suspended your sharing activity due to a violation of Dropbox's Acceptable Use Policy, our Terms of Service, or your Services Agreement." Anybody knows how to solve the issue? Thank you.
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Shared link from friend doesn't work
I clicked on the link my friend sent but now it isnt working
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Dropbox not installed on Windows 7
Hello! I have Windows 7 Ultimate 64 bit and Dropbox won't install. Help solve the problem. Waiting for your reply Dropik
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error 0x80004002
I've used dropbox for years but today it is a mess. Sent images from my android phone to desktop but they only show up on the webpage not in my library so I can't upload them to a selling website. Tried downloading, installing, updating. Installations seemed to be working but then stopped and now I keep getting the error…
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Sync Issues "couldn't download. in the file info unselect the locked checkbox"
My dropbox is stuck on a syncing issue on Mac OS Mojave 10.14.6 / Dropbox version v185.4.6054 It shows 97 files left to sync but there is an error that says "couldn't download. unselect the locked checkbox" and just sits there. It gives me an option to go to the folder and "fix" the issue. In finder I select "Get Info" and…
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Help - Issue of uploading photos downloaded to dropbox to nas
Hello, everyone. I'm a Korean user. I'm sorry. I don't know English, so I use a translator, so sentences can be awkward. If you save photos taken with your iPhone 12 to your PC via drop box auto sync, they look normal on your local PC, but if you upload them to Synology NAS, they will corrupt your files. When I upload a…
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Shared folder never appeared to the other other account
Hello Everyone, i just shared a folder to an another account but the other account: * The e-mail sent to the other account had a different (old) name of the shared folder, * The acceptance returns an error, so the folder never appeared to the other account * me (as the administrator of the folder) cannot even remove the…
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Mobile app crashing on Android, when previewing certain Word docs
Hi. I have a Samsung S22 Ultra (One UI 5.1). Within the past few months, Dropbox (352.2.2) keeps crashing when I open certain word docs. These are files that have been in use for years without issue previously (always on Basic). I've tried making it available offline vs online only, and it doesn't matter. Error reads:…
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"Error 403: disallowed_useragent" when trying to sign in to Dropbox to access Excel file
Please help. I'm using a Pixel 6 with Android version 12 updated 7/5/22. I was trying to open an excel file on Dropbox with Excel. It then brought me to this page saying "Sign in to Dropbox to link with Microsoft Office Integration" in the Excel app. I chose "Sign in with Google" since that's how my Dropbox was setup.…
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Import from GDrive doesn't work
Hi ... I'm trying to migrate my data from GDrive. When I select the "Import from Google Drive" option, I get weird behaviour: * I get a message saying "Couldn't upload files from Google Drive" * Then the Google login appears, which I complete. * Then I can browse my GDrive folders - I select a folder. * Then I get a…
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"We were unable to complete your request"
A Dropbox business account from my work is trying to share a folder with my personal account. When I try to add the shared folder, I get "we were unable to complete your request." I cannot figure out what is going on. I have enough space in my Dropbox account for the folder and I even converted my account to work account…
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Dropbox app has to re-sync team folder
Hello all, one of my users is experiencing this error "dropbox has encountered problems joining (team folder) and will have to re-sync your files". it then asks if they want to move it to (Team Name) old folder. Other users in the team can still access the data from their desktop app and website. the Team folder in this…
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Why did Google block Dropbox?
Hey all! 👋 Suddenly Google started blocking access for Dropbox When trying to download a file from a Google Drive account or create Google Docs documents, an error appears (screenshots👇)! Everything worked until today. How to solve the problem? Thanks a lot! Andrey
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Upgrading Database
My Dropbox app has been 'Upgrading Database...' for a number of hours today with the result that my colleagues can't see or access new files that I have worked on today because my sync is not up-to-date. Could this be stuck or will it eventually upgrade? Any advice appreciated!
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Can't open keepass through Dropbox
I tried logging on to keepass it says go to provider which is Dropbox but now Dropbox comes up with KDB files can't be previewed it never said this before am on A71 Samsung Android
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Conflicted file issues
Currently, there are approximately 10 users using Business Dropbox, and we are experiencing numerous issues. These issues include frequent creation of conflicted files, even when users are not accessing the same file. Additionally, conflicted files cannot be deleted, as they keep restoring themselves after deletion. Is…
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Unable to open some files on my computer since October 21st update
Hi, Since the update on Saturday, I can't open some files. I get Location is not available error. "C:\Users\.... is not unavailable. If the location is on this PC, make sure the device or drive is connected or the disc is inserted, and then try again. If the location is on a network, make sure you're connected to the…
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Impossibile avviare Dropbox - I can't open the app
Buonasera, quando cerco di avviare l'app Dropbox su Mac mi compare il messaggio "Impossibile avviare Dropbox". L'app ha sempre funzionato sino a ieri. Cosa posso fare? Ho già provato a disinstallare e reinstallare il programma invano. Chiedo aiuto, grazie.
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Upload error due security concerns, what does this mean?
Trying to upload pdf files from mobile to Dropbox using 'share' option on phone as usual, got errors saying unable to upload files due to security concerns. No problem uploading same files using web interface, but much less convenient. What securuty concerns, and how do I stop the errors?
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Dropbox couldn't set up the folder
I'm trying to restore a back-up of one of the folders from my old laptop, onto my new laptop. However, I get this message that Dropbox couldn't set up the folder: "Move folder back to its default location, then try again." The username of this new Windows 11 account is different to the username on the old Windows 10…
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Unable to open files stored in the cloud from desktop.
Hi all, I am experiencing an issue where items stored online are inaccessible. When opening from the local Dropbox folder on my system, the file errors out, suggesting it is corrupt or incomplete. If the file is stored locally, it opens as expected. When I change all items to be Offline-Only, those same files can be…
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Error (400) when downloading files from the website
I am Team Member of Unlimited Account of Dropbox, Given access to download the files , but when I do download , it give the Error ( 400), Any Solution about it... Pls
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You removed your access to the shared folder
Dropbox event > you removed your access to the shared folder. I didn't. I took screen shots to prove it was a shared folder, owned by me. I added a test folder online Moments later dropbox sent a notification that one of the folders in that folder had been deleted. It hadn't. It was still there, both online and locally. I…
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Email address already taken
My main dropbox account is linked to an old email address that I no longer use. I have tried to change the email address to the one I use but it is already taken, by me. I have paid for a space upgrade for Dropbox on my PC (old email address) but can't access the extra space on my lap top (new email address). I don't want…
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Error message 0xc000007b upon installation.
I can't get the app to install on my laptop. I keep getting the error message 0xc000007b and nothing suggested seems to work. Am I destined to not have this app on my laptop? Stacy
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Couldn't Start Dropbox
This is usually because of a permissions error. etc I moved the sync directory to my 😧 drive for info I suspect the dropbox_path might be the problem Text File bn.BUILD_KEY: Dropbox bn.VERSION: 141.4.3299 bn.constants.WINDOWS_SHELL_EXT_VERSION: 52 bn.is_frozen: True machine_id: 0f7a47a3-475d-470e-a9fe-b9154018bcc4 pid:…
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Upload failed when trying to upload the contents of the StyleNote Pro app.
I've been using Dropbox for years on my android phone - successfully uploading the contents of the StyleNote Pro app. It no longer works. I get the following message: "Upload failed: [DbxException] com.dropbox.core.x ... Dropbox server unknown error. Please try again later." I keep hoping it will work - but this has been…
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Dropbox library error
Hi everyone! I found this after I tried to disable Dropbox typing in C:\Program Files (x86)\Dropbox\client\Dropbox.exe.log and got an error message on desktop to check this file after starting my computer and do not understand what came up on Notepad? Traceback (most recent call last): File "dropbox", line 2, in <module>…
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Dropbox won't start on my Mac and I've done all the things, please help
I updated dropbox and now it won't open on my Mac. I reinstalled the OS, updated to the latest OS, my device is in the Dropbox security list, and I downloaded Dropbox (4 times!) installed and it won't open. I get a window that says it can't open and then a text file with a bunch of error messages. See below, please help, I…