-
Banned_member
Good morning, it's some day I received the error banned_member. I remove all strange files (some software I saved in dropbox) bur the error still remain. It was never happened in the last ten years of use. It's possible to recover the full operation in some way? Thanks in advance Riccardo T.
-
"Conflicted Copy" entire dropbox folder
Turned on my laptop this morning and noticed my entire dropbox folder said "conflicted copy" and renamed it. I have seen individual files with this issue, but the entire folder became conflicted?
-
Unable to scan documents due to error
I’m having trouble scanning documents and opening them. It is giving me a message saying that they can’t open.
-
Dropbox Link Error
Hello! My company uses dropbox to share files and link things to excel sheets. A member our company recently left and after deleting her dropbox in our shared folder, the links she used and created lead to error codes.
-
Error 503 on Dropbox website
Hi, Is Dropbox down? I get Error 503, when I go to dropbox.com. I tried all pages, and none work! I have also tried other browser and tested in Incognito mode and even tried on a different device - everywhere I get Error 503 😞 I also tried clearing cache and resetting the browsers, nothing worked. Please help! Thank you.…
-
Error Message - File Does Not Exist after just creating a file
I've been getting an error message saying that files I've just created "don't exist" when I can actually see them where I've created them and have not done anything differently than any time previously.
-
Cannot start Dropbox app on Macbook
Hi, I installed Dropbox app on Macbook Pro, system Ventura 13.2.1 (22D68), but it cannot start. I have already tried to reinstall it, but still did not work. And the error file: bn.BUILD_KEY: Dropbox bn.VERSION: 170.4.5895 bn.constants.WINDOWS_SHELL_EXT_VERSION: 61 bn.is_frozen: True machine_id:…
-
".7z files can't be previewed" message when using the mobile app, but they should preview.
I have always been able to preview and extract .7z files on Dropbox. They are small 15 kb or less size files. Today when I attempt to access a .7z file, I am receiving the message ".7z files can't be previewed" . I checked the Help Center and under "File types that preview as a zip file". It states "If your file has one of…
-
All my Dropbox right-click options are missing in MacOS.
Based on previous threads here, the solution seems to be to quit both Dropbox and Finder, but that has not worked for me. I have the Dropbox icon active in my menu bar, but don't have any right-click options as if it's not installed. Dropbox is enabled in my App extensions though. Also, I can no longer drag and drop files…
-
Ubuntu linux repository failure
I'm updating Dropbox through apt on Ubuntu 22.04, and run my usual command for updating all my packages. This time, I received the following error message: E: The repository 'http://linux.dropbox.com/ubuntu disco Release' no longer has a Release file.N: Updating from such a repository can't be done securely, and is…
-
Options to download print and copy have been disabled on this file dropbox
I'm trying to copy/paste from documents I've stored in dropbox, but I'm getting this error on every single doc: "options to download print and copy have been disabled on this file dropbox" What's going on?
-
You need an internet connection to play this mp3
I marked an mp3 file offline on my Dropbox on iOS. I was half way listening to this mp3 when this image popped up. I'm disappointed that I could no longer listen to this mp3. Why does Dropbox need an internet connection to play a sound file that is already locally available!
-
Failed - Network Error - Unable to Download Files
Hi there, I've just been sent through all of my photos and videos from my wedding by our photographer, but we're unable to download the video files and can only download the photos one by one, as whenever we attempt to download the videos or batch files of photos, we encounter "Failed - Network error" within a minute of…
-
Downloading large files ends up in "this zip file is too large" error.
How to download large folders, when I click the download button, it was not worked, instead of saying this on the top corner 'this zip file is too large'
-
Unable to login on Philips Android TV after reset to defaults
Hello everybody! I have Philips 55PUS7503 with Android TV 8.0. There is an option in Sources where I can watch content from my Dropbox account. So I created an account and logged in successfully. Everything worked fine for several years. But I reset my TV to its factory settings and now I am not able to login to Dropbox.…
-
"Internal error" when trying to restore files
Hello the anterior date restoration doesn't work I have "internal error" Please help me Best regards
-
Blank Login Screen When Using Safari
When using Safari on a Mac, I am unable to log in to Dropbox because the login screen is blank. I have updated Safari, cleared cache, cleared history, cleared cache again, but nothing will get the login screen to show. I took a look at the web inspector and I see this error: SyntaxError: Unterminated regular expression…
-
The Dropbox desktop app on my computer is giving me an error when I try to sign in
Hello, For some reason, I cannot sign into the Dropbox app on the computer anymore. At first, I was having problems with syncing. It kept saying that I was not connected to the internet. So I uninstalled and reinstalled it. I also changed Proxy Setting to "No Proxy" as I heard it may fix the problem. Now, when I try to…
-
Error Message: There was an issue communicating with your photo library
I am trying to load pictures from my iPhone to Dropbox. I have not had any issues with doing this for years. I have the free basic plan. I sell on eBay and so take hundreds of pictures per week. The past few days it will only load a few pics and then stop and then I get an error message saying "There was an issue…
-
Error 404 when trying to login from multiple browsers.
I have had a problem logging into my Dropbox accounts in the last couple of weeks. Every time I try to login, the login page flashes up briefly and then I get the dreaded 404 page. I have tried logging in from different browsers and repetitively trying to login from the list on the 404 page, but often nothing but closing…
-
Error when trying to open images on my new desktop
If I am on my laptop or my phone I can go to Dropbox and click on a picture and it opens just fine. If I try this on my newer Dell Desktop then I get an error message saying Photos can't open this file because the format is currently unsupported. If I click on a photo not in Dropbox on my desktop then it opens just fine. I…
-
'Couldn't delete item' - I can't delete any folder or file or change how has access to anything
Afternoon I'm trying to free up space on my dropbox account but keep getting the message 'Couldn't delete 1 item' I also get an error when trying to remove access to some on a file. Any help would be appreciated. Thanks Matt
-
"Unable to upload icon" error message. What does it mean?
Every time I go to upload a folder to Dropbox, I get this message "Unable to upload icon". And then I choose "Skip this file". Once everything is uploaded, all the files seem to be there, so I can't tell what it was talking about. There doesn't seem to be any rhyme or reason to this. Can anybody help me? What does this…
-
Can't delete a file called vault.dbx-vault
Can't delete a file called vault.dbx-vault This just appeared for no reason, and I cannot delete it. This is under the root folder.
-
Ventura - Uploads via Safari stalled
I access my Dropbox files via Safari (Mac), not via the Desktop App. When I was running Mojave I could upload 40 GB .zip files with no problem. Since updating from Mojave to Ventura the upload of even a 10 GB .zip stalls out with this message: "You seem to be having internet issues. Hang tight and we'll resume your upload…
-
App not work on device Galaxy S23 Ultra
Good day. I purchased a Samsung Galaxy S23 Ultra device, and the dropbox application behaves very unexpectedly on it, I cannot use it. Below is a link to a video with details of the problem. The screen blinks and then nothing loads.…
-
Mass deletion of pictures - is it possible?
My PC seems to sync everything to Dropbox - its caused my storage to fill up with loads of thumbnails from various apps I use. There's currently 1,700 thumbnails stored which I need to get rid of. These all synched in March this year so I can hilight the month button and try and delete all. This is when Dropbox says its…
-
Shared links aren't opening
Some days its working fine and we can share the same resources other days its totally hopeless. The master account have a shared folder shared by link it contains many files but some days no browser cant open the files its simply times out or get stuck. We have tried several web browsers and some days ok and other not at…
-
After upgrading to Ventura, cannot start dropbox app
Hi, my dropbox app was working beforehand. I recently uggraded to Mac OS Ventura but now it's not working or syncing. I'm getting the error message "couldn't start dropbox" or sync. So I did the advanced reinstall (ran the terminal etc) and I'm still getting the same error message. bn.BUILD_KEY: Dropbox bn.VERSION:…
-
Problems in sharing
Hello, I am a teacher. I have a folder where I save document to share for my students. I have shared it succesfully over 200 times, but now I can´t do it anymore. At my end everything is as it used to be, but now when students try to open the link, they get a message: this link does not exist. (or something similar) I am…