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Error 404 when trying to login from multiple browsers.
I have had a problem logging into my Dropbox accounts in the last couple of weeks. Every time I try to login, the login page flashes up briefly and then I get the dreaded 404 page. I have tried logging in from different browsers and repetitively trying to login from the list on the 404 page, but often nothing but closing…
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Error when trying to open images on my new desktop
If I am on my laptop or my phone I can go to Dropbox and click on a picture and it opens just fine. If I try this on my newer Dell Desktop then I get an error message saying Photos can't open this file because the format is currently unsupported. If I click on a photo not in Dropbox on my desktop then it opens just fine. I…
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'Couldn't delete item' - I can't delete any folder or file or change how has access to anything
Afternoon I'm trying to free up space on my dropbox account but keep getting the message 'Couldn't delete 1 item' I also get an error when trying to remove access to some on a file. Any help would be appreciated. Thanks Matt
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"Unable to upload icon" error message. What does it mean?
Every time I go to upload a folder to Dropbox, I get this message "Unable to upload icon". And then I choose "Skip this file". Once everything is uploaded, all the files seem to be there, so I can't tell what it was talking about. There doesn't seem to be any rhyme or reason to this. Can anybody help me? What does this…
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Can't delete a file called vault.dbx-vault
Can't delete a file called vault.dbx-vault This just appeared for no reason, and I cannot delete it. This is under the root folder.
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Ventura - Uploads via Safari stalled
I access my Dropbox files via Safari (Mac), not via the Desktop App. When I was running Mojave I could upload 40 GB .zip files with no problem. Since updating from Mojave to Ventura the upload of even a 10 GB .zip stalls out with this message: "You seem to be having internet issues. Hang tight and we'll resume your upload…
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App not work on device Galaxy S23 Ultra
Good day. I purchased a Samsung Galaxy S23 Ultra device, and the dropbox application behaves very unexpectedly on it, I cannot use it. Below is a link to a video with details of the problem. The screen blinks and then nothing loads.…
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Mass deletion of pictures - is it possible?
My PC seems to sync everything to Dropbox - its caused my storage to fill up with loads of thumbnails from various apps I use. There's currently 1,700 thumbnails stored which I need to get rid of. These all synched in March this year so I can hilight the month button and try and delete all. This is when Dropbox says its…
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Shared links aren't opening
Some days its working fine and we can share the same resources other days its totally hopeless. The master account have a shared folder shared by link it contains many files but some days no browser cant open the files its simply times out or get stuck. We have tried several web browsers and some days ok and other not at…
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After upgrading to Ventura, cannot start dropbox app
Hi, my dropbox app was working beforehand. I recently uggraded to Mac OS Ventura but now it's not working or syncing. I'm getting the error message "couldn't start dropbox" or sync. So I did the advanced reinstall (ran the terminal etc) and I'm still getting the same error message. bn.BUILD_KEY: Dropbox bn.VERSION:…
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Problems in sharing
Hello, I am a teacher. I have a folder where I save document to share for my students. I have shared it succesfully over 200 times, but now I can´t do it anymore. At my end everything is as it used to be, but now when students try to open the link, they get a message: this link does not exist. (or something similar) I am…
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Dropbox Backup shows external drive not plugged in even though it is
I have Dropbox Backup backing up my iMac and have added my external SSD as an additional backup. Everything went well until I restarted the computer and the external disk was then shown as unplugged with lots of buttons now greyed out. This has the disadvantage of not allowing me to adjust the folders I would like to back…
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Can't share a folder get message: "Folder updates in progress. Please try again later"
I am trying to share a folder to gather photos from my wedding from guests. I have managed to share it with 41 people, but now I am getting a message "Folder updates in progress. Please try again later.". I set this up and got the message two hours ago, and I am still getting it now, with a variety of different emails. Any…
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Can't add dropbox files from my iPad anymore
I have been using Dropbox for years and one of the feature I really like is the ability to import files directly from the Dropbox folder (on my iPad). For example, if a website is asking me for a copy of my passport, I would simply click on the upload, select the dropbox icon, and then choose the file I want to upload. But…
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Error (403) when using direct link
Dear Experts, I'd like to get a direct link to my video file (.mp4) that I uploaded to Dropbox to be used with the LINE Application Imagemap launched using JSON code, POSTMAN. The video does not play on LINE, and when I enter the link into my browser, I get the Error (403) message It seems you don't belong here! You should…
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I can't edit offline text files through the Dropbox mobile app on iOS
I swear this used to work some time in the last six years. I just got off a plane and saw it didn’t work. I had an offline .txt file saved in my Dropbox iOS all. It’s a notes file. I added a single line to it and tried to save. And then Dropbox showed me the error: “Couldn't Save File An internet connection is required to…
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Can't open an old file from 2012 through a shared link
How can I open this. https://dl-web.dropbox.com/get/943626_122275637980880_1888207883_n.jpg?_subject_uid=188458244&w=AAA4bnYhExcvUduQiXmgK4j8GIB0D2dunO_beDkatyoU8A
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Desktop App won't start any more
My Desktop app will no longer start. I get this error window. The app still starts on my laptop, and the web version of dropbox works. I recently deleted some folders/files from my folder location to clear some space. Not sure if that had anything to do with it, but very frustrating. I'm attaching a screen grab of the…
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Desktop app stuck on "starting"
My DB app is stuck on starting and never gets out of that loop so nothing is synched. I've been using this device for years and everything was fine until recently, but I don't recall changing any settings or even getting an iOS update. * I'm using v182.4.6427 and have turned the beta version option off. * I am already…
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File on shared link appears as deleted after location of file changed
Hi all - I have been generating a Dropbox Sharelink to insert within various spreadsheets to use as a quick reference within the spreadsheet. The file location at the top level and therefore effecting all files in the dropbox has now moved and it appears it has resulted in the links stating that the file has now been…
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Test audio Link issue
My test audio file is showing some error can't be downloaded
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Can't access a folder: 'This folder does not exist' error
Hi experts, I have a strange issue with one of my folders. If I try to view the /Public/Samples folder online, regardless which browser (FireFox / Edge), I only get an error message "The folder ‘/Public/Samples’ doesn’t exist.". I use dropbox for many years, I never had issues with that folder. In there are a lot of files…
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Getting an error when generating a link
Whenever I try to create a link I get an error stating “We interrupted your sharing activity because you try to share a file that may contain malware. Check your email for instructions about how to resolve this issue” However I never got any email or tried to share any malware. This is most likely a false positive. How do…
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Dropbox throws a javascript error
I started getting a JS error and then the Dropbox stops; cannot re start it. My system is Mac OS 10.12.6. I did advanced reinstall.
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Couldn't Start Dropbox
After latest Dropbox updates I'm keep getting Couldn't Start Dropbox error no matter what I try as per advise(permissions, run as admin, etc...) including reinstalling dropbox. It worked fine for a day or so now I'm getting this error again - frustrating why good working product gets broken by updates. This is the last…
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Event Viewer DbxSvc errors
I keep getting the following errors in my Event Viewer. I uninstalled and reinstalled Dropbox on number of occasions. - System - Provider [ Name] DbxSvc - EventID 281 [ Qualifiers] 49154 Version 0 Level 2 Task 4 Opcode 0 Keywords 0x80000000000000 - TimeCreated [ SystemTime] 2023-08-03T18:44:01.8128150Z EventRecordID 59486…
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Dropbox won't open as I'm getting an error
I found that my personal files were ending up in a shared file (with an organisation I am part of). I have moved files elsewhere for now. Then I uninstalled Dropbox when I try to reinstall I keep getting the following message. I am using a Mac. I can log into account on the browser. I have spent hours today trying to sort.…
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Impossible to access my files (documents, downloads and desktop) on Mac because of Dropbox sync
Hello, In 2020, I worked for a company and I had to download Dropbox on my computer. Since 1 week, I encountered a big issue with my Mac since I can no longer access all my files. For example, when I try to open my file Documents it says ""Documents" cannot be opened because the original item cannot be found.". I called…
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There was a problem completing this request on https://www.dropbox.com/share/links
Hi, I am facing an issue where I am seeing "There was a problem completing this request" when visiting https://www.dropbox.com/share/links. Looking at the dev tools, I noticed that loading the page generated 16 requests to /2/sharing/alpha/list_shared_links, of which the first 15 returned a 200 status with different cursor…
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After File Provider update, files won't load or show in Finder
Hello all, I allowed the File Provider update as prompted by the sync app. However, since the Dropbox location has moved from Favorites to Locations on my Finder app, my Dropbox files won't show up; I get a spinning wheel and a message of 'Loading' that never resolves itself or loads any of the Dropbox folders. I'm working…