Desktop

A bunch of weird emails Dropbox, now can't create links.
I got more than a dozen emails from dropbox saying things like: Hi ______ "Dropbox added the Everyone at Sharebox group, which includes you, to the Widow's Taste Albums Reviews Etc. Vol team folder. Take a look at what’s shared with the team. Learn more about team folders." And now I cannot use my Sharebox. I mean, I can…
Screenshot Shortcut Key Conflict on Windows 11. I need my screenshots saved to Dropbox.
Hello, Dropbox Community, I’m reaching out to the community today because I’m experiencing an issue that has become quite a puzzle for me, and frankly, it’s starting to drive me a bit up the wall. When I first installed Dropbox on my Windows 11 system, I distinctly remember receiving a notification about a conflict between…
App on Windows 11 stuck on "starting" but no progress.
I have been using Dropbox for Windows 11 on my PC for a couple of years now without problem. Today I find that it won't connect. I can browse to the website and login to my account but the app won't start on my PC. Checking its icon on the taskbar it says it is starting but it never gets anywhere, when I look on its…
Connecting components after quitting DB
MacOS 12.6.9 Dropbox 186.4.6207 DB icon in menu bar constantly showing sync. Quit DB. Restarted DB, now icon is grey and shows "Connecting Components." I read through this post: https://www.dropboxforum.com/t5/Apps-and-Installations/Dropbox-app-stuck-on-Connecting-Components/td-p/713477 Does not apply to my situation, I am…
How can I change the Dropbox Account on MacBook Air?
Hi Team - I recently updated to a new MacBook and copied my existing profile across from my old MacBook in order to simplify things. The old MacBook contained several Apple accounts, each with its own (unlinked) Dropbox account. Although I only installed one Apple account on the new MacBook, the wrong Dropbox account (and…
How can I edit and save Excel files locally on my computer with Dropbox?
I have resumed working as a volunteer for a Probus group. We have a customised Excel spreadsheet containing some Visual Basic coding. Last time I used this sheet on DropBox, (couple of years ago) I had the free Home version of DB and I open the online file directly to my PC, work online and save online. Now I have to…
Dropbox for macOS on File Provider - Right Click does not work and No Icons
I am have DB for Business. I have been a windows user but just got a new Mac Air with the M3 chip. On latest Mac OS. I installed DB. After Install, I turned on in my Admin Console to allow Dropbox for macOS on File Provider. The app updated and moved Dropbox I do not see icons in the files. Most files are offline only. To…
Beta Build 197.3.7490
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Offline Installer (ARM64) Mac OS X Standard Installer (Universal) Offline Installer (Intel) Offline Installer (Apple Silicon) Linux…
Is there a way to sync via ssh?
I've been happily using Dropbox on my employer's laptop for years to store my personal files separately. Recently my employer decided to block Dropbox sync. I can access my Dropbox files via https but not via Finder/etc. I'm wondering if anyone has written a script that can be periodically run that would compare my local…
Slow app startup on macOS after updating Dropbox to File Provider
As title, Dropbox is very very slow starting up in macOS; the software loads but the icon is gray for at least 2-3 minute before being operative. This causes the entire macOS Finder to freeze util Dropbox fully loads.
Having syncing issues with my external drive on Windows 11
I have an external drive for all my Dropbox files. I have the latest version of Dropbox 195.4.4995 and Windows 11 is up to date. Dropbox has been working for several years without any problem. Since a vew weeks i have a sync problem. When i drop new files into my Dropbox folder the sync should start automaticly. That's not…
Can any folder on the hard drive be backed up to Dropbox?
Hello, I need help. We have a folder located in C:\Program\XRays where we store the x-rays that are performed with a specific program. We would like to sync this folder automatically with Dropbox, but without changing its original location, nor having to make manual copies of said folder to the Dropbox folder. Is there a…
Two Dropbox folders appearing in favorites Mac. Not sure how to proceed.
I was having trouble with my Dropbox going into an 'Indexing' spiral. So after reading troubleshooting for this issue I logged out of Dropbox on desktop and logged back in again. This has fixed the 'Indexing' issue, however I now have two folders showing up in my sidebar— 1. The new one – Syncs to dropbox in browser – Is…
files disappearing immediately from Mac, but still visible on site and Windows
Files and folders are disappearing from my dropbox folder on my Mac immediately after I create them (on my Mac). They still exist on the web and are even showing up in my dropbox folder on my PC. Doesn't happen all the time but enough to be annoying. Any ideas?
Dropbox to sync only the select folders but not all the files in dropbox root
It's frustrating, I selected only one folder to sync to my Windows machine, and Dropbox did that, but it also synced all files that were in Dropbox root level. How to avoid this? I don't the option to unselect the Dropbox and then go and select just the folder I want. It seems a so basic feature there I'm likely doing…
Make online only does absolutely nothing on Windows 11.
I'm syncing my pictures and documents folders to dropbox via backup (windows 11). I want to make a few large folders in pictures to be online only as i don't use them much so don't need them taking space on my local drive. However, when i select a folder and do dropbox > make online-only, it does absolutely nothing. it…
Screenshots aren't saved automatically to Dropbox after upgrading to Win11
I just upgraded to Windows 11. When I hit Print screen, it no longer goes to my Screenshots folder in Dropbox. A box comes up that shows 3 options. How can I get back to where it captures thethe image immediately and it goes to my screenshot folder in Dropbox?
'Can’t load this file type This file type is unsupported here.' on Windows
I have Dropbox installed on 3 computers, desktop A and laptops B and C, all running Windows 10, 64 bit. I use, for preference as it was installed on my first computer, the Lotus SmartSuite Office program, now version 9.8.2 (its last version), which works perfectly in Windows 10 and provides Lotus WordPro, Lotus 1-2-3…
Beta Build 197.3.7470
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Offline Installer (ARM64) Mac OS X Standard Installer (Universal) Offline Installer (Intel) Offline Installer (Apple Silicon) Linux…
Desktop folder icons look different when compared to online folders
Hello! See the blue folder icon above. This differs throughout our organization and online. I would think this means a shared folder but in the online version this folder shows that it's a team folder. This is a screenshot from one of our members, but I have this same folder on my desktop and it doesn't show what you see…
How to reset the file system warning options on Mac
I have a new Macbook Air M3. I am new to mac. I have DB for Business. I have DB on macOS on File Provider. I opened an excel file in a shared folder and a system prompt came up asking me if I want to lock the file. I chose no and also selected the box to not show this prompt again. Well I want to show it again. I read I…
Dropbox App won't open in macOS Monterey
I have installed the Dropbox App in my macOS Monterey and it won't open. I have tried everything, from updating all software updates, to uninstalling and reainstalling the app. I have allowed Dropbox to Full Disk Access and Accessibility. What can I do to fix this problem?
Files show up in the Dropbox folder on Mac but they don't sync online.
Hi guys Been using Dropbox for a decade now, literally without any issues. But this last week some photo/video files are not fully syncing. As in they appear in file explorer on desktop (Mac OS), , full size MBs and everything but they cannot be opened. Like the files are not finalised or something. Each of the files has…
Unable to connect to Dropbox App ver 195.4.4995 on new Mac OS 14.3
Hello, I have a new MacBook Air running OS 14.3. I used the migration assistant to move all data over to new machine. Dropbox would not work. I deleted the app and cleared the Library folder and am doing an advanced re-install of the desktop app. I've confirmed which folders to selective sync and am stuck with the spinner…
DB is consuming massive energy and making my MacBook Air super hot. Desktop app missing in action.
Running Sonoma 14.4.1 on M2 Macbook Air. Desktop app no longer showing up in menu bar (!!!!!), DB is taking up 97% of usage making my MacBook super hot. Tried reinstalling app twice, still no desktop app in menu bar. I mean how can I do ANYTHING without being able to use the desktop app! I have used DB lightly for ten…
Dropbox not syncing after reinstalling Windows on my computer
My Dropbox does not seem to be working. It is not uploading files, and it says it is syncing, but the only file in it is screenshots. For some reason, when I merged my two Dropboxes, all my files in my one Dropbox were downloaded onto Google Drive. Now, I have no installations in Dropbox at all and only one file. I have…
Selecting a single folder to backup (without synching previous files which are online)
Hi all. Apologies if I'm duplicating posts already here - couldn't see anything from my search. Some years ago, I used Dropbox to synch one location on my machine as a backup. Important stuff went into that folder and I let the app keep everything synched. When I got a new machine, I didn't want to download a local copy of…
Dropbox downloads show as online with cloud icon. Why? I need all downloaded files to be offline
My Client has been using Dropbox for a number of years. He has a desktop and 2 laptops. He saves all files in Dropbox folders on the computer (local) Dropbox folders. Any new files in these folders are synched across all computers and automatically downloaded to the hard drives of each computer. He has been very happy…
Missing desktop files after deleting dropbox
Hi a while ago (6 months ago) I downloaded DropBox app and checked syncing with my personal Desktop files (although I think I disabled that immediately). It synced, but because I was using free version, only 2GB from my 60GB desktop were stored, the rest was not. Some time ago i uninstalled Dropbox (but now I am confused…
Change Dropbox folder location on Fedora
I have Dropbox client installed on my Fedora machine, and by default it uses the folder ~/Dropbox for sync so it's located in the /home directory. I want to move the Dropbox folder to ~/Documents/ directory, and if I do it manually then after restarting the daemon it shows an error and it seems like the default destination…

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