Desktop

Desktop App on Mac Sonoma 14 will not open even after reinstall
The desktop app on my Mac won't open. I uninstalled Dropbox and reinstalled it and still get the following message which I can see outlines a problem but as I don't know how to solve it doesn't really help me. Does anyone have any ideas? It had been working absolutely fine and I'm not exactly sure when the issue first…
How to access Dropbox Sign fully from Dropbox
I have a Dropbox Essentials account, which should give me access to unlimited signing in through Dropbox Sign. I only use this on my desktop. Last year when I was still on the Dropbox Plus plan with limited signing, I was having trouble setting up and managing the signatures and its settings. I was advised (in this…
Can't see the progress bar in sync history on a Mac computer
Hi everyone, Hi everyone, Does anyone know whether the progress bar on dropbox on Macos can be visible? I’m new on Mac, and on windows, in sync history, there was a queue in sync history showing you which file is being uploaded and how much of that has been uploaded. On mac, I can see the queue but there is no progress bar…
Getting notifications about online-only files, with Google Drive/OneDrive active
I have a regular DropBox account that I've been using for many years. This afternoon, it suddenly started giving my this very same notification every 30 seconds or so. It doesn't tell me which files it's having trouble with - just, "These files are online-only." When I click on the notification, it goes away, but it…
Why can I only see some Dropbox backup folders on the desktop app?
Hello! Since I started using dropbox I had 3 laptops. All them are/were backed up in dropbox backup and I could see them in my dropbox desktop app, just by opening any explorer folder and going on the right path. All the files in these folders could be synced online or locally like any other file in dropbox and had the…
iPhone videos are not uploading and I can't find the settings to check.
My iPhone is uploading photos I select in the Photos app, but does not upload vieos. I've seen replies here about this problem saying "If you access your Account tab inside our app, you should be able to see your Camera Uploads settings." But I see no such option? If I click the Dropbox icon in my Windows 10 PC tray, I see…
Can I opt out of the Dropbox Backup update without disabling Backup?
The Dropbox Backup update is going to cause some serious problems for me for one reason: the removal of the "Make files online-only" feature is a lot of the reason I use Dropbox in the first place, because I don't have enough space on any given drive. I have more files set to Online Only than there would be total space in…
Getting errors when opening my files with Adobe after upgrading my plan to Business
(Not so) goodmorning, I recently updated my Plus (free) plan to a Dropbox Business plan for business reasons. As a graphic designer I am struggling with Adobe After Effects, Illustrator and Indesign links which are giving me different errors: Here are just a few of the errors I get when opening files. (Same errors when I…
Dropbox on my Mac not working since File Provider update. My files won't sync or open.
Ever since updating to the file provider for Mac OSX my dropbox just does not work. All offline files won't sync even if I ask to make them offline, nothing opens. Dropbox says 'syncing' no matter what I do (but without the normal telling me what speed or which files). Have tried 3 clean installs, upgraded to an extra TB…
Confused about the new update to Dropbox Backup and where my folders are in Windows
Hi there I recently accepted a Dropbox Update on my machine. I had previously had it set to upload photos from my phone, as well as my 'Documents', 'Pictures' and 'Videos' folders. This was working fine and I was happy. Since the update, bizarrely my work documents which are in a subfolder under documents have been synced…
Stop creating a file (.dropbox.device) on every device I connect to my pc!
Simple solution had at least an option in the settings to disable this feature. I red a lot of messages in this community going back over a year now... and I understand why it's being created to help your software with notification... but I am sure their is a better way of doing this without writing an unwanted file on…
Backup folders not appear on other devices on Windows
I link many pcs with one dropbox account and i can see backup for other devices from each computer recently one of my computer backup disappeared from dropbox folder, I already contact with support but didn't help any idea how to fix it
How to save PrtSc images to Dropbox, not C drive screenshot folder
Dear Community, please help me with my difficulty as I'm not very good with IT matters. Previously, I directed screenshots (Win + PrtSc) via the location address (Properties > Location tab) directly to Dropbox. However, after upgrading the PC (currently Windows 10 Pro, 2007 edition of MS Office) I cannot direct screenshots…
Can I delete the local files, if Dropbox has been uninstalled from my computer?
Hi, Just want to confirm... Is it ok to delete files you want to have in your dropbox account if dropbox is uninstalled from computer?
Beta Build 198.3.7422
Thanks for using Dropbox! The desktop client is regularly updated with many improvements including the following: Features in this update: * Removed a cancel button from the error dialog to prevent users from inadvertently exiting and losing sync with Dropbox. Download Windows Standard Installer Offline Installer (32 Bit)…
New Dropbox Backup update will download all 'Online Only' folders/files – not enough room on MacBook
Hi, not sure if this is the right place to post... I have just been prompted to do the new Dropbox Backup Update. I currently have a Dropbox Essentials plan, using 1TB of 3TB storage. Some backup files are 'offline' but most are 'online only'. I have 300GB space on my MacBook hard drive. I have read through all the details…
My Mac appears as "Unlinked", syncing icons missing and unable to open files
Anyone experience similar situation? My Mac is suddenly disconnected from dropbox and on the website it shows "Unlinked". All my files are missing icons and I cannot open files either. However my dropbox app shows that all my files are synced. It is werid!
Dropbox Backup says its backing up my files but I can't get them online.
Not sure if I've put this in the right category but anyway. I recently updated dropbox as well as my mac and it started to re-backup my whole macbook again. Once it was finished I realised that, wherever it backed up the files to, I couldn't access it online or make any of the files on my computer available online only or…
"Could not start Dropbox - this may be a temporary error" on macOS 12.7.4
My mac (running Monterrey 12.7.4) shutdown after realizing it was not conected to the outlet. Upon restart Dropbox shows an error message "Could not start Dropbox This may be a temporary error. Please restar DropBox" it also provides an error link which I saved. I tried restarting computer with same result. Erased app and…
Problem sharing files. Once I email the document, no one can open the links.
I am trying to send a word document with links to files I've uploaded to my Dropbox. The links work when I read the document on my computer but once I email the document, no one can open the links. I've emailed to myself and I can't open the links from the attached file either. This is the error message I get: Error (400)…
Unable to move Dropbox folder from users to C drive as I'm getting an error
I am unable to create my dropbox folder in (C:), it only lets me in users/user, but this does not work for me because im trying to work on a shared project and the file route breaks because of the location of my folder, ive tried just about everything from unistalling to manully moving, please help me Thank you
Stable Build 197.4.7571
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Offline Installer (ARM64) Mac OS X Standard Installer (Universal) Offline Installer (Intel) Offline Installer (Apple Silicon) Linux…
How can I change all the files from having grey cloud icons to green tick icons?
Bi-directional syncing between External HD and Dropbox
Hi folks, I'm trying to create a system for myself where I have a two-way sync between my storage on Dropbox and my main external hard-drive, connected to my home desktop. I also use two laptop computers for work (teaching) and for performance (music), and these activities overlap a lot. I use Dropbox to good effect across…
Issues with connecting to the desktop app - permanently stuck on Starting...
Our current configuration for our organization's dropbox is as such - we have one dropbox account which is shared with multiple individuals and is typically logged into on the desktop dropbox application by multiple computers throughout the day. For whatever reason, our ability to access the desktop dropbox app stopped the…
Dropbox app does not start on my windows 10 computer
Dropbox stop syncing my files and I downloaded the normaller installer but that did not start after I double clicked it. I then downloaded the offline installer but that does not start either. I even run it in admin mode and deactivated my antivirus as well. I followed the advanced setup that was refered to in another…
Why can I only back up specific folders?
I just started using the back up feature in Dropbox but it seems to only back up 3 folders: DOWNLOADS, DESKTOP & DOCUMENTS. I don't keep important stuff in any of these. How do I select my 2 most important folders? It doesn't seem to let me choose.
Issues when I'm updating a zip file's contents using the desktop app. "System can't find path"
Ok - I have used dropbox for many years to store files that i share content with friends. I just had a request saying that some of the info in one of the zip files I have shared needs updating. I have done this before - but not for a few years - no problem just opened the zip file, edited the contents, then upon closing…
My hard drive is full, will marking files as online-only free remove them from the hard drive?
My hard drive is full. So, I have marked several folders to be On-line only. Will they automatically be removed from my hard drive or, do I need to take some additional steps to free up hard drive space?
How can I save my desktop files to Dropbox and sync them to other devices?
How do I specifically select and sync the files and documents on my desktop so that they save to the cloud and show up on my other computers desktop?

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