Desktop
Discussion List
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Re-installing after a failed install. Error code on laptop: 0x80004002 read for what happened.
So, I was gone for a week plus. dropbox wasn't working well when i returned. So I tried to do an update, but ended up with a download. while trying to stop the download, I must have hit a wrong key as it started downloading twice. After a coup0le minutes I decided to cancel one so the other would finish. Well, not really.…
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Why is the Dropbox app slow when syncing?
I see there is a common issue when it comes to Download speeds. I just can't believe how frustrating my experience was using Dropbox for big files. The lack of transparency, the lack of compatibility with mac users is nuts! I had to leave my computer on for 3 days in a row, downloading stuff at, apparently unknown download…
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If I sync my desktop app now on Window, will files be deleted from the site? How can I prevent this?
If I delete a folder in my Dropbox folder on my PC, will it also delete the synced folder on my dropbox account? I haven't synced to my desktop PC in a long time and I'm worried that I've moved things around so many times that it might sync to my Dropbox account and delete important backed items. Additionally, can I delete…
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Moving Synced Data To External SSD Drive & Backing Up That Drive
To free up space on my notebook and assist in my DAW performance, I'm using a new external SSD drive to directly write new files too and I want to move my large existing files (already uploaded to Dropbox) to this new drive. I am trying to move these large audio files from my notebook Dropbox folders which become…
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My Dropbox account isn't syncing to my computer any more
I bought a new iPhone (15 pro) lately but DropBox stopped synchronizing with my computer. I logged out from computer DropBox and logged in again. Then it started syncing again but stopped once I restarted computer. I uninstalled DropBox and installed again. Started syncing again but stopped once I restarted the computer.…
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Uploads are suddenly excruciatingly slow on Mac OS
My uploads have slowed to a crawl. I have 1 gb fiber internet from CenturyLink and it's working fine. Just tested at over 900 Mbps upload and 400 Mbps upload. I am uploading my usual way through the Mac Finder, which has always been pretty zippy in the past. I'm on an Apple M2 Max Macbook Pro, running Sonoma 14.5. I'm…
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File keeps being moved into the parent folder instead of the subfolder on the website
When moving an online file from one directory to another directories sub-directory, often times (not always) the file will end up in the root dir and not the sub-directory that was selected. Example: Move file /examples/myfile.txt to /new-example-folder/text-files/myfile.txt often times "myfile.txt" will end up at…
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Can the Dropbox desktop app start and sync files without logging in to Windows (Server)?
Good Morning We are trying to use DB to share data between 4 servers. We have a task in those server who write an automatic file everyday at 18:00hrs How can we use DropBox and forçe to upload those files without login windows server ? The files only upload after we login windows. Thanks CF
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Problems syncing and getting Dropbox to recognize deleted files
I keep getting messages that my Dropbox account is over the 2 GB limit. I've removed several folders and file from Dropbox to my desktop to make room, but for some reason Dropbox hasn't recognized it. I also pulled the same files and folders from my local Dropbox folder and I can't get it to sync with the online version. I…
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Dropbox doesn't open on my Windows 10 device.
I am a long term Dropbox user, having been using it for years on many different platforms including Samsung tablets and phone. Starting around a year ago I noticed I could not "open" it on my Dell Win10 desktops, I have to go on line to my account and open it. Something seems to have changed as this is the case from two…
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Beta Build 201.3.5495
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. This is a point release of Beta 201. You can find the original Beta 201 release with changes here. Point releases may not always have additional changes to share. Download Windows Standard Installer Offline Installer (32…
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Syncing to Multiple Teams at Once
I run a small service business, providing sound design services to a variety of clients. I hire freelancers, etc. In addition, I'm a member of several collectives, and a nonprofit organization. Each of these has its own storage needs, and some use Dropbox Teams. Today I discovered I was unable to sign in to more than one…
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I can't sync files issues on Windows since using Obsidian
I have not been able to synchronize files with Dropbox since yesterday. Previously I had synchronized files with Obsidian and an internal plugin. Then it suddenly stopped working. When I upload files manually, it keeps saying that it skips 19 of them. I don't know how to upload these 19 more files. They are no different…
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MacOS Sonoma has Dropbox wrongly reporting not enough disk space
macOS 14.5 (23F79) on 2024 MacBook Air; Dropbox v200.4.7134 Dropbox has paused syncing, with the little "x" on the menubar icon. On clicking the icon, it says "not enough disk space". However, this is not correct. In macOS Settings -> General -> Storage, it (correctly) states 1.1TB of 2TB used, and shows 0.9TB available.…
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My Dropbox app doesn't connect to the internet on Windows 11
I am having the issue that I have seen reported here many time. The DropBox app (in Windows 11) will not connect to the internet. I have had our IT director look to see if our firewall is blocking the app but he said that it is not. I have tried reinstalling and all the other solutions I have seen that have worked for…
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No GUI on Debian 12.
Hello, The Dropbox app is successfully installed on Debian 12, but There is no GUI of this app. When I click the Dropbox icon on the desktop, nothing happens. The command of dropbox start -i returns: Dropbox isn't responding! Dropbox is already running! What is wrong and how should I repair it? Thanks.
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Dropbox stuck on "Starting..." on Windows Server 2016
We have a Dropbox installed on a Windows Server 2016. In every accounts, when starting it, a popup displays "Your computer is currently offline. Please check your network settings". When putting the mouse cursor over the icon in the icon area, it displays "Connecting...". And when clicking on it, it's displayed…
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Win10 Machine - Copy Dropbox-link (inexplicably) gone
Hi, As the subject line says, the Copy Dropbox-link option is gone. Installed latest version of Dropbox, everything looks synced and nice. Only way to send a link to a folder or file is going through the online-hassle. Windows Explorer no longer shows the Copy Dropbox link when right-clicking. Tried accessing the…
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Viewing images from Dropbox in Faststone on laptop
Dear folks Is it possible to open and view images from a Dropbox folder in Faststone image viewer (on laptop) Thanks Dan
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Documents on Dropbox appear on iOS and web, but not on Windows app.
I have used Dropbox for years with no problems. Recently I have been scanning documents into folders labeled by the date. Scanning was done by Scanner Pro and uploaded to Dropbox through that App. It has worked perfectly for several weeks, but when I scanned 70 documents from 1989 and uploaded them to Dropbox, they show up…
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None of my files can be available offline. there is a yellow triangle with an exclamation point.
I have read through several fixes and nothing has worked. I cleared the cache, there are no new files, I deleted the app and reinstalled it. Every time I click on the make available offline it shows the green circle for a second then the yellow triangle.
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External hard drive won't back up on Mac desktop app
I am currently not able to get any external hard drive to backup to Dropbox backup. I have previously backed one up successfully, but then that backup got corrupted and had to be deleted. I even picked up a new Western Digital external drive to start fresh. I have followed all instructions here:…
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Red box on the Dropbox tray icon
Hello everyone! Why is the red box on my dropbox Windows taskbar icon? I've read in another thread that it's not a big deal and it's about some notification problem. But I have all notifications on. When I delete a file from one of dropbox folders the icon doesn't show syncing (which it does properly), just stays with red…
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Repeated Dropbox messages on Win10 about moving online-only files to the Dropbox folder
Repeated messages are appearing today; first time ever: Does anyone know how to stop these? Edward
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Does Mac Dropbox store offline files in System Data?
Dropbox 185.3.5963 MacOS Ventura 13.6 Can someone confirm that offline Dropbox files/folders are stored in System Data. I have 1.06 TB of System Data and 987 GB of Dropbox data on a 2TB SSD with 650 GB available. If this is the case then users should be informed as there are many websites that recommend deleting System…
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I can't update my Mac to File Provider, as the app is stuck syncing 2 files
Hello - I am trying to update Dropbox on my Mac (Sonoma) to the File Provider version, but it tells me I need to finish syncing files first. The menubar app has said "Updating 2 files" for months now, and never finishes. Is there a way to see what files it is currently trying to sync in order to diagnose the problem?
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Files appear on one connected device, but have not synced to the others
Hi, I have DB on my laptop that has all my files showing currently in my DB folder on Explorer. Since 5/29 my desktop folder files do not show these files, when I go to dropbox.com on my desktop it does not show these files, the DB app on Iphone does not show these files and on my laptop when I go to dropbox.com I do not…
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Continuous sync to an external drive
I have looked online, within this community, and asked several friends, but I cannot seem to find the correct answer. My DROPBOX files are all online. My Dropbox folder on my computer is under c:\user\username\dropbox. I do not want to move this to an external drive. I would like to set up a schedule where DROPBOX, or an…
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All files moved to online only
I recently updated to dropbox for mac and all files and folders have been moved to online only and have to be downloaded if I want to view/access them meaning I can't access them while offline. All files with have the grey cloud icon with the downwards pointing arrow next to them - clicking on this does nothing - the icon…
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Beta Build 201.3.5439
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Offline Installer (ARM64) Mac OS X Standard Installer (Universal) Offline Installer (Intel) Offline Installer (Apple Silicon) Linux…