Desktop

Recent Excel and Word Docs not appearing under Recent Tab
I did not install anything new and my computer just snoozed overnight and all a sudden this morning NONE of my pinned Dropbox files are appearing under Excel or Word. I reset the apps, reset the computer and still no luck. I cleared the jump list and that didn't fix anything. I browsed other threads and can't figure it…
Syncing takes forever (Windows). It's stuck for the past week.
Hi, I am experiencing syncing issues with my Dropbox. After about a week, it still shows that it is syncing 8792 files (the number of files doesn’t change, and it is not on pause). I have tried the following measures without success: * Restarting the computer * Leaving it turned on for hours to let it sync * Unsyncing…
Unable to connect the Mac Desktop App with my account
Please Help🙏 Unable to connectAn error occurred during a connection to dropbox.com. * The site could be temporarily unavailable or too busy. Try again in a few moments. * If you are unable to load any pages, check your computer’s network connection. ==> perfect network connection * If your computer or network is protected…
My work network is blocking Dropbox - can I bypass this?
Hello. It looks like the work's network started to block dropbox. I don't have access to firewall or antivirus on the laptop. Is there some fix to it ? Or I just must to leave to use dropbox ? Thanks .
How can I sync my Mac to an external drive?
Hi, I have been a Dropbox subscriber for over 10 years. Recently Drops box has forced me to Sync to the internal SSD of my laptop. I have insufficient space on my internal SSD and need to sync to an external drive. I use Lightroom and making files offline is not a solution for me. How can I revert Dropbox to sync to an…
How to disable selective sync to keep all files locally ?
Hi, I'm looking for the option to disable the selective sync. I want to keep all the files locally, at all times. I don't find the option to disable selective sync. In the sync settings, I only see two options: 1) Selective sync: Hide folders you don't want to see on this Mac. Hidden folders will be available on…
Backing up internal hard drives
Hello All, Hopefully I can get some help with this situation that I am having. I have a custom built PC with the following Hard drive configuration: NVME 1 (500 GB): Boot drive (Has the OS installed, Adobe apps, etc) NVME 2 (1 TB): Storage drive (I use this one for games, Adobe cache folders, current work files, etc) HDD 1…
How to sync to hard drive on Windows 11
I bought a new computer. I always had dropbox sync to my hard drive- not an external drive, the PC. I can not figure out how to do this with a new windows 11 PC.sync to hard drive
Dropbox Backup isn't backing up all of my files, even though desktop app's up to date
although it says it's up to date, most files aren't backed up. It used to work fine, stopped for reasons never explained to me (email support just responds every few days with basic generic info that is unrelated to my actual situation, which is very frustrating and this is a paid account), so I followed their instructions…
Duplicate Dropbox folder on different drive?
I have Dropbox on my C Drive in Windows 10, with only certain folders syncing/available off line. I dont have space on my C Drive for something i want to sync/download. Is it possible to select one Dropbox folder to Sync on a different drive (which has appropriate space)? I dont want to sync ALL of Dropbox, just one…
How to link an Unlinked Backup?
I have a backup that is shows as "Unlinked" under status (see PC (9) on the screen shot). This back up does not show up when I navigate to Manage Backups via the desktop app. It does show up in file explorer, but it is not syncing. How can I "Link" it so it starts syncing again?
Beta Build 196.3.6817
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Offline Installer (ARM64) Mac OS X Standard Installer (Universal) Offline Installer (Intel) Offline Installer (Apple Silicon) Linux…
Couldn't start Dropbox permissions error
Hi, My dropbox app won't open at all anymore. I get a Couldn't Open Dropbox message saying it's usually a permissions error. I've been through my shared folders on the webpage and checked and removed them, I've followed a series of terminal scripts from the FAQ section but it did nothing. Help! 🙂 I'm on Mac OSX 10.13.6…
How can I completely remove all Dropbox related stuff from my PC and restart installing Dropbox?
I had some problems of a shared directory that was not syncing anymore. So I removed my dropbox from my PC and reinstalled dropbox. Still no sync. Then I removed the app from my PC and removed all the dropbox files. Reinstalled, but then no files came back. Oops. Then I removed also the files from the "AppData" directories…
Sync Issues with Latest Release (195.4.4995) On Apple Silicon
It looks like the Dropbox app updated itself on all three of my Macs yesterday (about midday GMT) to 195.4.4995. Since then, I've had issues syncing files created on my M3 MacBook Pro. Specifically, it seems that with files of a certain size (approx 1MB plus) and PDFs (of any size), the sync never completes. If I copy…
Red "notification" dot doesn't leave my desktop app on macOS
That darn red "notification" dot on the icon will NOT go away. I've read all my notifications, and it says (everywhere) that I have no unread notifications, and yet...that number "1" in a circle is STILL there. Help?
Windows Defender problem is preventing the Dropbox app from running
I have a problem with the app's Dropbox files on desktop (The iPhone and the website work fine). I received this message: Check your internet connection. microsoft defender smartscreen is not accessible and cannot help you decide if the Dropbox application is allowed to run so I canceled all the protections, i.e. - Enable…
Why is Dropbox indexing one particular file?
I have two computers connected to saw DB folders. One of them (on the left) continues to signal that it is Indexing a particular excel file when the cursor is hovering over it, in spite of the fact that has not been changed in days. The other computer (on the right) does not signal that it is indexing but simply reads "Up…
Turn off "Suggested because you work on this a lot"
Hi, I recently subscribed to Dropbox and I do like it overall but there is one thing that irks me. In the dropbox application it regularly pins folders that were "suggested because you work on this a lot." I tried google searching if there was any way to toggle this off but couldn't find anything. I personally don't like…
Reorganizing Files on Laptop - Dropbox Paper Files now Deleted
Hi - pretty urgent issue here so I'll try to be thorough: Today I spent some time reorganizing the files on my macbook, and as I planned to start using Dropbox for specific file/media types, I started by dragging all the contents of my synced "Dropbox" folder to my macbook's local desktop folder. This seemed to go as…
Cannot open certain files using the app, I get an error from Excel.
I am having an issue when opening documents vis the "app" or "local" vs. web-based. After downloading the app, all files are accessible, working properly and show on the web-based platform but....after putting computer to sleep or shutting down, the files on the "app" based folders will not display and shows the following:…
How to manage multiple Dropbox accounts on the same computer?
Good morning, I have two Dropbox accounts, but I only see one on my PC, how can I import the other one too? Or create a single one? I hope you can help me, thanks
Cannot open excel files on my Mac, files aren't corrupt.
I cannot open all of my excel files in my Dropbox. Everything was fine yesterday, and I still worked with all my files. But today it cannot. The files weren't corrupt, I tried to open in downloads folder and everything was fine. I have already reinstall the app, but still cannot be opened. Maybe someone can help me about…
Dropbox Backup automatically creates folders under folders under folders ad infinitum
On my Macbook I once asked Dropbox to do backup of my Documents folder. What it did was to create a folder called "My files in Dropbox" and put all of my files under this folder. But under My files in Dropbox, it also created a folder named "Files on my computer". And under Files on my computer are "My files in Dropbox"…
Move Dropbox from C:// drive to D:// drive.
In order o work more comfortably, I would like to release C:// drive from Dropbox sync and instead starting using drive D: //. Which the process path ? 1/ Unsync 2/ Uninstall DB 3/ Reinstall DB 4/ Resync Or there is another settings in the Dropbox tool I can modify to point into the D: // drive. Thx in advance. Gabriel
Dropbox driver not signed on windows 7
Hello, when I try to sign into Dropbox on windows 7 I get driver error can someone help me with this? thanks!
\\?\D:\Dropbox in the file path not allowing me to open my Word documents
Dear Sirs, Couple of weeks ago I started to have problems with openening of 50% of my word documents which are inside dropbox folder. Documents are simple not openening, because they have \\?\ symbos at the beginning of file directory In case I move these not opening files outside Dropbox folder they start to open…
Upload Speed Issue
For the last few hours my MacOS client has been having issues uploading: the upload speeds are ludicrously slow to non-existent, the timer swings wildly from a few seconds to hours trying to upload a basic 200mb video. I'm having no other connection issues, I'm on 1gbps up/down fiber and uploading the file to dropbox via a…
Dropbox folder on external drive
Hi, my disk on my computer is 500 gb, so I have an external ssd which is 2 tb. I would like to sync it with dropbox. Is it possible?
how to stop "Online Only" ?
I received a prompt to update to the mac os version of dropbox with the new file system API. When he finished, I lost all the settings and plug-in files of vscode. I found that all files were set to online only. I tried to turn off this function. , but not found, I want to store all files locally, but I can't do it now. I…

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