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Dropbox not syncing after reinstalling Windows on my computer
My Dropbox does not seem to be working. It is not uploading files, and it says it is syncing, but the only file in it is screenshots. For some reason, when I merged my two Dropboxes, all my files in my one Dropbox were downloaded onto Google Drive. Now, I have no installations in Dropbox at all and only one file. I have…
Selecting a single folder to backup (without synching previous files which are online)
Hi all. Apologies if I'm duplicating posts already here - couldn't see anything from my search. Some years ago, I used Dropbox to synch one location on my machine as a backup. Important stuff went into that folder and I let the app keep everything synched. When I got a new machine, I didn't want to download a local copy of…
Dropbox downloads show as online with cloud icon. Why? I need all downloaded files to be offline
My Client has been using Dropbox for a number of years. He has a desktop and 2 laptops. He saves all files in Dropbox folders on the computer (local) Dropbox folders. Any new files in these folders are synched across all computers and automatically downloaded to the hard drives of each computer. He has been very happy…
Missing desktop files after deleting dropbox
Hi a while ago (6 months ago) I downloaded DropBox app and checked syncing with my personal Desktop files (although I think I disabled that immediately). It synced, but because I was using free version, only 2GB from my 60GB desktop were stored, the rest was not. Some time ago i uninstalled Dropbox (but now I am confused…
Change Dropbox folder location on Fedora
I have Dropbox client installed on my Fedora machine, and by default it uses the folder ~/Dropbox for sync so it's located in the /home directory. I want to move the Dropbox folder to ~/Documents/ directory, and if I do it manually then after restarting the daemon it shows an error and it seems like the default destination…
PCs begin to sync folders that I did not select for synchronization
I'm encountering a syncing issue across multiple PCs using the same Dropbox account, and I'm hoping for some insights or solutions. Here's the setup: * I have multiple PCs linked to the same Dropbox account * 3 remote located PCs are set to selectively sync only specific folders * My main PC at home is set to sync…
Annoying ! symbol in the desktop app on Mac
On the desktop Dropbox icon situated on the toolbar (Mac OS 14.3) a red symbol with a white exclamation mark has appeared along with the icon and I’ve no idea what it means. I’ve looked through my files on DB but cannot see any anomalies. Irritating. Read somewhere there may be a conflict with a file or files. It’s a bit…
Folders online not visible on MAC Dropbox App
Hi Dropbox community, I have several devices synced to Dropbox (Windows, iPad, iPhone, and Macbook) I have many folders and each are syncing perfectly except on the Macbook. I am running Mojave 10.14.6. The Dropbox app on this machine will not display all folders in my Dropbox account. Pictured here is the beginning of a…
Sync icons are missing after MacOs Ventura update
Hey everyone, After I've updated my mac to Ventura, the Dropbox sync icons disappeared in my dropbox folder. Everything works fine, but when I have 2 folders opened I can't see which one is the Dropbox one and which one is the local one. Is it a new UI choice ? Thanks
Context Menu Not Working after recent update.
I posted the said menu in case it wasn't call "context menu". Anyway, after the big update for macOS, these dropbox menus not working for me. Nothing happened when I clicked on share, copy dropbox link, or view on dropbox.com. Make available offline and online-only works though. My mac is Monterey (ver.12.6.4) on macbook…
Beta Build 196.3.6883
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Offline Installer (ARM64) Mac OS X Standard Installer (Universal) Offline Installer (Intel) Offline Installer (Apple Silicon) Linux…
I can no longer open Dropbox from the icon pinned to the taskbar, nor from the .exe in the folder
Starting today, I tried to open Dropbox that is pinned to the taskbar. It wouldn't open. I opened the program folder and double-clicked on the .exe file. It also would not open Dropbox. I uninstalled and reinstalled with same issue. I can open it from a desktop icon, but why will it not open from the executable file in the…
Two computers, same version of macOS and Dropbox. Dropbox folder is different
MacBook Pro 2019 [16,1] and iMac 2017 [18,3] both on macOS Monterey 12.7.4 (21H1123) and Dropbox v197.2.5469. I'm having a strange issue. The iMac's Dropbox folder location cannot be changed and is located in ~/Library/CloudStorage/Dropbox The laptop's Dropbox folder can be edited as before and is located in the old…
Changing account on the desktop app for Mac
Good morning, I don't know how to change the account on the desktop application for mac. In the past months I had put a work email and now I would like to link my personal account to access the folder directly from the finder but I can't figure out how to do it. I've uninstalled and installed the app several times but…
Dropbox app not working when deep inspection is enable on fortigate firewalls.
Hi, I´m testing the dropbox app behind fortigate firewall and I enabled deep inspection, however, that does not work, I´m not able to see the login screen. Is there a setting that I may run on the dropbox app, or what is the recommendation regarding ssl inspection in firewalls. Because, fortigate firewall is exempting to…
Upgraded from Essentials to Business and there's issues syncing
I upgraded from Essentials to Business, not because I need more users but because I need more space for my projects. Since I upgraded it BOTH of my computers are messed up. I tried getting help via chat for both problems and they couldn't help and they escalated my problem. So far they have only had me repeat steps that…
Why the Dropbox constantly makes my files online-only even if I make them local?
Recently, I found that after I make some files locally, if I leave it aside like 10-20 minutes, I will find them online-only again. It is quite frustrating because it means that I have to constantly make things local in order to work on it. I checked my preference on Sync, it sets "available offline" for new files. I…
Unable to open excel files in Dropbox since Mac software upgrade
When I attempt to open an excel file from dropbox on my Mac I now get the following error Sorry, we couldn’t find /Users/Reception/Library/CloudStorage/Dropbox/NRO Reception's shared workspace/St Vincents Theatre Lists/2023/June/Operating List 22:Operating List 22:06.xls. Is it possible that it was moved, renamed or…
Backup software errors with cache placeholder reparse points.
Hi all-- One of my Windows machines has started throwing errors on every backup. The error is: 19-Mar-2024 01:07:07 -05:00 Error: C:\Users\<user>\Documents\My Dropbox\.dropbox.cache\qebcobkqbgpbzfynfuwbof\placeholder.zip: Unexpected reparse-point type: 00000044 And it throws the same reparse-point error for each of the 90…
Download cancelled - The network connection was lost
Hi All, When I try to download individual files from a shared folder, those larger than 700MB get cancelled on Safari, Chrome and Firefox a few seconds before the download would get finished. I have tried restarting my MacBook Pro, Incognito mode, deleting Cache and none have been helpful. Please help. Best, S K
How to UNHIDE folders? Accidental mistake
I accidentally hid my folders. I was trying for folders to update and I accidentally selected all these folders to be hidden on my PC from the dropbox SYNC settings. I dont know how to bring em back. Thanks!
How can I get conflicted copies of shared file when only 1 person is accessing?
My son and I use a shared Dropbox folder to share some Excel files. In the past we sometimes had conflicted copies because we both accessed the same file at the same time. But the last week we are 100% sure we didn't read or write these files at the same time. Still we are getting conflicted copies once and a while. How…
If I open and view an online-only file, it becomes available offline
I have a shared dropbox folder that I use from Windows 10. There is a file that I want to be online-only. But if I make the file online-only, and then open it for viewing and close it again (so no modifications). It is a normal Dropbox file again. Why does it not stay online-only?
Can't sync - not enough space error message (but there is tons of space)
Hi guys I've just installed Dropbox for Mac in a new computer to download and backup my data. I work with video production so there's lots of large files in my dropbox. After syncing a few folders to my local drive, Dropbox shows an error message "Can't snyc - not enough disk space". But the thing is, I've installed it on…
Shared file not syncing consistently from Ipad MS 365, but it will update from a computer
I have dropbox for business. I have some employees that are not dropbox team members but I would like them to update some shared files through dropbox for reporting purposes. It works seamlessly when they are using a computer, but it rarely works when they are using an ipad or other mobile device (oddly, it seems to work…
How does your organization organize their files as a team?
What works best for y'all's organization when it comes to file organization as a team?
Recovering Deleted Files Not in Deleted Folder
Hi There, My keyboard was bugging out and I accidently deleted a file from my DropBox Desktop. I logged into DropBox Online to recover the file, and it is not in the Deleted Files folder. Where can I recover this file? Thanks
Auto Bullets when I try to create a paragraph in Word.
Hello. A collaborator sent a word document that I uploaded to Dropbox. I duplicated the document and began a new (word) one so I could manipulate it to fit the needs of the assignment. As I began to edit it (after opening it in Word for Web), I pressed "enter" to create a new line so I could insert a table at the top and…
Deleted Dropbox but didn't restore space on local hard
I downloaded the Dropbox application, synced a folder and realized it actually stores the files locally. I understand now what I didn't before. However, after unlinking my account, deleting the application and the Dropbox folder, I still have not reclaimed the 70GB. Any idea why that is? macOS Mojave Thanks
Dropbox App Windows 10: Authorizing App fails repeatedly but log in to Dropbox using browser works
Yesterday, I set up a new Windows computer and migrated Dropbox, which I already used on other machines, one of it on the same network. I logged out on the old machine (because Dropbox Basic allows only three apps running at the same time) and, when installing and authorizing the app on the new computer, which is done from…

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