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Two Dropbox folders appearing in favorites Mac. Not sure how to proceed.
I was having trouble with my Dropbox going into an 'Indexing' spiral. So after reading troubleshooting for this issue I logged out of Dropbox on desktop and logged back in again. This has fixed the 'Indexing' issue, however I now have two folders showing up in my sidebar— 1. The new one – Syncs to dropbox in browser – Is…
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files disappearing immediately from Mac, but still visible on site and Windows
Files and folders are disappearing from my dropbox folder on my Mac immediately after I create them (on my Mac). They still exist on the web and are even showing up in my dropbox folder on my PC. Doesn't happen all the time but enough to be annoying. Any ideas?
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Dropbox to sync only the select folders but not all the files in dropbox root
It's frustrating, I selected only one folder to sync to my Windows machine, and Dropbox did that, but it also synced all files that were in Dropbox root level. How to avoid this? I don't the option to unselect the Dropbox and then go and select just the folder I want. It seems a so basic feature there I'm likely doing…
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Make online only does absolutely nothing on Windows 11.
I'm syncing my pictures and documents folders to dropbox via backup (windows 11). I want to make a few large folders in pictures to be online only as i don't use them much so don't need them taking space on my local drive. However, when i select a folder and do dropbox > make online-only, it does absolutely nothing. it…
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Screenshots aren't saved automatically to Dropbox after upgrading to Win11
I just upgraded to Windows 11. When I hit Print screen, it no longer goes to my Screenshots folder in Dropbox. A box comes up that shows 3 options. How can I get back to where it captures thethe image immediately and it goes to my screenshot folder in Dropbox?
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'Can’t load this file type This file type is unsupported here.' on Windows
I have Dropbox installed on 3 computers, desktop A and laptops B and C, all running Windows 10, 64 bit. I use, for preference as it was installed on my first computer, the Lotus SmartSuite Office program, now version 9.8.2 (its last version), which works perfectly in Windows 10 and provides Lotus WordPro, Lotus 1-2-3…
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Beta Build 197.3.7470
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Offline Installer (ARM64) Mac OS X Standard Installer (Universal) Offline Installer (Intel) Offline Installer (Apple Silicon) Linux…
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Desktop folder icons look different when compared to online folders
Hello! See the blue folder icon above. This differs throughout our organization and online. I would think this means a shared folder but in the online version this folder shows that it's a team folder. This is a screenshot from one of our members, but I have this same folder on my desktop and it doesn't show what you see…
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How to reset the file system warning options on Mac
I have a new Macbook Air M3. I am new to mac. I have DB for Business. I have DB on macOS on File Provider. I opened an excel file in a shared folder and a system prompt came up asking me if I want to lock the file. I chose no and also selected the box to not show this prompt again. Well I want to show it again. I read I…
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Dropbox App won't open in macOS Monterey
I have installed the Dropbox App in my macOS Monterey and it won't open. I have tried everything, from updating all software updates, to uninstalling and reainstalling the app. I have allowed Dropbox to Full Disk Access and Accessibility. What can I do to fix this problem?
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Files show up in the Dropbox folder on Mac but they don't sync online.
Hi guys Been using Dropbox for a decade now, literally without any issues. But this last week some photo/video files are not fully syncing. As in they appear in file explorer on desktop (Mac OS), , full size MBs and everything but they cannot be opened. Like the files are not finalised or something. Each of the files has…
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Unable to connect to Dropbox App ver 195.4.4995 on new Mac OS 14.3
Hello, I have a new MacBook Air running OS 14.3. I used the migration assistant to move all data over to new machine. Dropbox would not work. I deleted the app and cleared the Library folder and am doing an advanced re-install of the desktop app. I've confirmed which folders to selective sync and am stuck with the spinner…
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DB is consuming massive energy and making my MacBook Air super hot. Desktop app missing in action.
Running Sonoma 14.4.1 on M2 Macbook Air. Desktop app no longer showing up in menu bar (!!!!!), DB is taking up 97% of usage making my MacBook super hot. Tried reinstalling app twice, still no desktop app in menu bar. I mean how can I do ANYTHING without being able to use the desktop app! I have used DB lightly for ten…
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Dropbox not syncing after reinstalling Windows on my computer
My Dropbox does not seem to be working. It is not uploading files, and it says it is syncing, but the only file in it is screenshots. For some reason, when I merged my two Dropboxes, all my files in my one Dropbox were downloaded onto Google Drive. Now, I have no installations in Dropbox at all and only one file. I have…
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Selecting a single folder to backup (without synching previous files which are online)
Hi all. Apologies if I'm duplicating posts already here - couldn't see anything from my search. Some years ago, I used Dropbox to synch one location on my machine as a backup. Important stuff went into that folder and I let the app keep everything synched. When I got a new machine, I didn't want to download a local copy of…
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Dropbox downloads show as online with cloud icon. Why? I need all downloaded files to be offline
My Client has been using Dropbox for a number of years. He has a desktop and 2 laptops. He saves all files in Dropbox folders on the computer (local) Dropbox folders. Any new files in these folders are synched across all computers and automatically downloaded to the hard drives of each computer. He has been very happy…
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Missing desktop files after deleting dropbox
Hi a while ago (6 months ago) I downloaded DropBox app and checked syncing with my personal Desktop files (although I think I disabled that immediately). It synced, but because I was using free version, only 2GB from my 60GB desktop were stored, the rest was not. Some time ago i uninstalled Dropbox (but now I am confused…
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Change Dropbox folder location on Fedora
I have Dropbox client installed on my Fedora machine, and by default it uses the folder ~/Dropbox for sync so it's located in the /home directory. I want to move the Dropbox folder to ~/Documents/ directory, and if I do it manually then after restarting the daemon it shows an error and it seems like the default destination…
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PCs begin to sync folders that I did not select for synchronization
I'm encountering a syncing issue across multiple PCs using the same Dropbox account, and I'm hoping for some insights or solutions. Here's the setup: * I have multiple PCs linked to the same Dropbox account * 3 remote located PCs are set to selectively sync only specific folders * My main PC at home is set to sync…
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Annoying ! symbol in the desktop app on Mac
On the desktop Dropbox icon situated on the toolbar (Mac OS 14.3) a red symbol with a white exclamation mark has appeared along with the icon and I’ve no idea what it means. I’ve looked through my files on DB but cannot see any anomalies. Irritating. Read somewhere there may be a conflict with a file or files. It’s a bit…
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Folders online not visible on MAC Dropbox App
Hi Dropbox community, I have several devices synced to Dropbox (Windows, iPad, iPhone, and Macbook) I have many folders and each are syncing perfectly except on the Macbook. I am running Mojave 10.14.6. The Dropbox app on this machine will not display all folders in my Dropbox account. Pictured here is the beginning of a…
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Sync icons are missing after MacOs Ventura update
Hey everyone, After I've updated my mac to Ventura, the Dropbox sync icons disappeared in my dropbox folder. Everything works fine, but when I have 2 folders opened I can't see which one is the Dropbox one and which one is the local one. Is it a new UI choice ? Thanks
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Context Menu Not Working after recent update.
I posted the said menu in case it wasn't call "context menu". Anyway, after the big update for macOS, these dropbox menus not working for me. Nothing happened when I clicked on share, copy dropbox link, or view on dropbox.com. Make available offline and online-only works though. My mac is Monterey (ver.12.6.4) on macbook…
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Beta Build 196.3.6883
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Offline Installer (ARM64) Mac OS X Standard Installer (Universal) Offline Installer (Intel) Offline Installer (Apple Silicon) Linux…
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I can no longer open Dropbox from the icon pinned to the taskbar, nor from the .exe in the folder
Starting today, I tried to open Dropbox that is pinned to the taskbar. It wouldn't open. I opened the program folder and double-clicked on the .exe file. It also would not open Dropbox. I uninstalled and reinstalled with same issue. I can open it from a desktop icon, but why will it not open from the executable file in the…
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Two computers, same version of macOS and Dropbox. Dropbox folder is different
MacBook Pro 2019 [16,1] and iMac 2017 [18,3] both on macOS Monterey 12.7.4 (21H1123) and Dropbox v197.2.5469. I'm having a strange issue. The iMac's Dropbox folder location cannot be changed and is located in ~/Library/CloudStorage/Dropbox The laptop's Dropbox folder can be edited as before and is located in the old…
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Changing account on the desktop app for Mac
Good morning, I don't know how to change the account on the desktop application for mac. In the past months I had put a work email and now I would like to link my personal account to access the folder directly from the finder but I can't figure out how to do it. I've uninstalled and installed the app several times but…
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Dropbox app not working when deep inspection is enable on fortigate firewalls.
Hi, I´m testing the dropbox app behind fortigate firewall and I enabled deep inspection, however, that does not work, I´m not able to see the login screen. Is there a setting that I may run on the dropbox app, or what is the recommendation regarding ssl inspection in firewalls. Because, fortigate firewall is exempting to…
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Upgraded from Essentials to Business and there's issues syncing
I upgraded from Essentials to Business, not because I need more users but because I need more space for my projects. Since I upgraded it BOTH of my computers are messed up. I tried getting help via chat for both problems and they couldn't help and they escalated my problem. So far they have only had me repeat steps that…
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Why the Dropbox constantly makes my files online-only even if I make them local?
Recently, I found that after I make some files locally, if I leave it aside like 10-20 minutes, I will find them online-only again. It is quite frustrating because it means that I have to constantly make things local in order to work on it. I checked my preference on Sync, it sets "available offline" for new files. I…