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Interminable indexing after latest update (v196.4.6900) - Mac OS Ventura 13.6.6
After the latest update, all file sync is now on hold while the entire Dropbox is indexing. It's been indexing now for 2 days, and there's still 276,665 files left with the progress bar barely moving. It also seems to be really slowing my Mac down - the beach ball appears at almost every click. I urgently need to sync my…
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Dropbox Backup stuck updating to new version - can't dismiss the update window on macOS
Hello, I store all of my files in Dropbox, including those on my desktop and downloads. Two days ago, I was prompted with a window from Dropbox, asking me to accept the new Dropbox Backup feature. I accepted the prompt, but then a message appeared charging and blocking access to everything. I tried to quit Dropbox, but…
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Dropbox not connecting upon system startup on Windows
I have the Dropbox app on 3 W10 PCs and one of them is an Acer laptop where a problem occurs that does not occur on the 2 others. The connection to Drop.com is not established automatically when the laptop is started. The icon also does not appear in the system tray. Only by activating C:\Program Files…
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I can't activate Dropbox Backup on my new Mac
Hi Team, i have a company Dropbox account, on my old laptop i did put automatic backup for my desktop, so bascially everything i put on my desktop backs up directly which was very convenient, now i was given a new laptop, and when i installed Dropbox on my new laptop using the same username, it is not giving me the option…
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Verification code not working on the desktop app
Unable to login in new computer. Verification code is texted to phone but every time I type it in to the computer it says it is not valid, have tried changing password and tried sending multiple codes.
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Files with a green checkmark don't appear online
Hello! I have three files on my machine that have a green check mark but are not synced online. I was wondering why this could be? So far I have quit and re-started dropbox, signed out and back in dropbox. These files are not 'online-only' and I don't have selective sync. The file sizes are 20MB, 15KB and 5KB thank you in…
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"save as" in Dropbox
Hi I am setting up a database that will be stored in Dropbox. I have created it in excel for the web. One of the things the users will do is create a new doc and save that to a specific folder. I have created a doc, let's call it "datasheet". The user needs to use the doc and then add data to the datasheet and save it…
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Desktop folder no longer backing up after Dropbox backup update
Good morning, I state that 2 days ago my desktop was correctly synchronized. Yesterday after updating the dropbox backup utility, the entire desktop is no longer synchronized and a "my dropbox files" folder appeared containing two folders that were synchronized yesterday afternoon, one of which is present only inside this…
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I can see my files in Finder, but not on the Dropbox website
We use Dropbox for our 400+ event a year ukulele club. Since the recent upgrade I can see my folders and files on my Mac Finder, and I can open them. However, I can no longer Share them from Finder or copy a shareable link. When I log on to Dropbox.com, NO folders or files show. Dropbox is basically unusable in the new…
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I can't delete the Dropbox cache folder - it doesn't go away
The DropBox Cache folder is giving me issues. It simply will not go away, no matter how many times it is deleted. I know what it is, but its presence prevents both DropBox and OneDrive from syncing properly. How do permanently delete it
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I can't move my Dropbox folder from D: to C: after reinstalling the app
After Windows 11 Home crashed, I had to rebuild the OS and then reinstall Dropbox. I had been using d:\Dropbox as my folder location. But Dropbox started using c:\Users\<username>\Dropbox\. Now I have a lot of files in the d: folder that are not in the c: folder. Dropbox will not let me change the location of the folder…
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I need to sync my Documents folder in real time with the rest of my computers
Howdy. Installed desktop ver. 197.4.7571 on my Windows 10 desktop machine today, and made a mistake to set my online Documents folder to BACKUP. Now the files that are in that folder are on my Windows 10 desktop machine as they were before, but can not be accessed from my Win 10 laptop. I need them to be real time sync, so…
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The “Camera Uploads” folder does not appear in the Dropbox folder
The “Camera Upload” folder is not displayed in Desktop Dropbox. It is viewed and uploaded normally on the web or mobile app. Please tell me how to make the "Camera Upload" folder visible again in the PC folder. 데스크톱 드롭박스에서 "카메라 업로드"폴더가 조회되지않습니다. web 이나 모바일 앱에서는 정상적으로 조회되고, 업로드 됩니다. pc 폴더에서 다시 "카메라 업로드" 폴더를 보이게 할수있는 방법을…
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Folders doesn't show up in the dropbox app on desktop
Hi everyone! I have some weird issue on my computer and hope someone knows the solution. I tried to look up but seems like I am putting wrong keywords or something, and can't find it. So, here is the situation. When I go to my web dropbox, there are several folders under "All Files", which is including My own dropbox, and…
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Folders not syncing to iPad from PC
Good afternoon, I have a problem with my dropbox, a few days ago everything was still ok, I had some folders on the computer in sync with the drop and I could see these folders on the iPad and another computer and now this sync has disappeared and I can't indicate it in any way dropbox so that it syncs from my PC to the…
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I only seem to have read-only rights to my files on the Win11 Dropbox app
This has been mentioned before, but none of the "solutions" provided are working for me. I'm running Windows 11, and have installed the Dropbox Desktop app, both from the app store and the offline installer (uninstalled and restarted between), but I still can't open any of my Dropbox files as anything but "Read-only". I've…
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Dropbox won't uninstall on Win10 - keeps saying it can't be found in the default location
Before you chastise me, I am aware of the many postings of this as I've read them all, however, I have attempted every suggestion or so-called solution to fix the issue and none of them have worked so on with my question. 2 days ago, the desktop version of Dropbox stopped working on my PC. I have tried to delete it but get…
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Update asks me to disable Dropbox Backup & wants to download files locally.
I'm literally so confused because Dropbox all of a sudden wants me to update Dropbox Backup and prompted me to disable backup in order to update and then proceed to try to download OVER 1TB of data onto my 512 GB Macbook. Why in the WORLD do I need to disable backup in order to update. Maybe I'm not understanding properly,…
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Name of the Dropbox folder
I am trying out out several Drive programs, now also Dropbox. I am working with Windows 11, using the D-disk for data. My aim is to sync the files on three computers in such a way, that the file structure is identical on each PC (and in the cloud). In the old days it was - I believe - possible to have structure such as D:…
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Stable Build 197.4.7571
Thanks for using Dropbox! The desktop client is regularly updated with many fixes including the following: Fixed in this update: * Fixed an issue preventing users from sharing or copying links while syncing is paused. * Fixed an issue on macOS where Dropbox incorrectly asked for unnecessary permissions when saving files in…
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I copied files in the the Dropbox folder, but once I update an Excel file, it's not updated.
Hello, I copied files and folders in the Windows Explorer from my local folder to the Dropbox folder. The files/folders got uploaded ones, but after I updated an Excel-file which I opened from my local folder, the file was not updated/synchronised in the Dropbox-folder. What do I need to do? Or what did I do wrong? My…
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Disabling auto-update on the Dropbox Windows application?
I find that the Dropbox updater will run randomly whilst I'm using the PC and this causes so much activity with the hard drive that the system is almost unusable until it completes. Since this takes several minutes it is such an inconvenience I have to disable the Dropbox application except when I want to explicitly…
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App indicates all files synced but nearly all files and folders have an online-only status icon
This is in regard to Dropbox on macOS 13.6.6. In my sync settings, I have always used "Available offline" and that remains the current setting. After starting my Mac today, in my Dropbox folder (20 items) nearly every folder and file has an "Online only" cloud+arrow status icon; only a single (seldom-used) folder has a…
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Auto-backup of desktop files seems to have stopped
Hello, Dropbox used to automatically upload files/folders from my desktop when they were created. This has stopped. There also used to be a small check next to the files/folders which has also went away. How can I make dropbox automatically upload the files that I create on my PC. Dropbox is backed up fully. Thanks
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Beta Build 198.3.7448
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Offline Installer (ARM64) Mac OS X Standard Installer (Universal) Offline Installer (Intel) Offline Installer (Apple Silicon) Linux…
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Desktop App on Mac Sonoma 14 will not open even after reinstall
The desktop app on my Mac won't open. I uninstalled Dropbox and reinstalled it and still get the following message which I can see outlines a problem but as I don't know how to solve it doesn't really help me. Does anyone have any ideas? It had been working absolutely fine and I'm not exactly sure when the issue first…
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How to access Dropbox Sign fully from Dropbox
I have a Dropbox Essentials account, which should give me access to unlimited signing in through Dropbox Sign. I only use this on my desktop. Last year when I was still on the Dropbox Plus plan with limited signing, I was having trouble setting up and managing the signatures and its settings. I was advised (in this…
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Can't see the progress bar in sync history on a Mac computer
Hi everyone, Hi everyone, Does anyone know whether the progress bar on dropbox on Macos can be visible? I’m new on Mac, and on windows, in sync history, there was a queue in sync history showing you which file is being uploaded and how much of that has been uploaded. On mac, I can see the queue but there is no progress bar…
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Getting notifications about online-only files, with Google Drive/OneDrive active
I have a regular DropBox account that I've been using for many years. This afternoon, it suddenly started giving my this very same notification every 30 seconds or so. It doesn't tell me which files it's having trouble with - just, "These files are online-only." When I click on the notification, it goes away, but it…
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Why can I only see some Dropbox backup folders on the desktop app?
Hello! Since I started using dropbox I had 3 laptops. All them are/were backed up in dropbox backup and I could see them in my dropbox desktop app, just by opening any explorer folder and going on the right path. All the files in these folders could be synced online or locally like any other file in dropbox and had the…