Desktop

After a Win 11 update Dropbox access in File Explorer became very slow. If I click on a subfolder it takes a long time to open subfolder. But, If I click open in new tab or new window, that subfolder opens quickly. Then, if I click on file, pdf or anything else it takes long time to open. If I open Acrobat or an app and…

I have a portable app that runs on windows. instead of copying it to a usb drive, I put in a subfolder in the dropbox tree --- this schema works quite well --- on issue that I have from time-to-time, is that the db app might try to upload files that the app uses and for the most part those files are work or temp files that…

I subscribe to 2TB on Google Drive, but some aspects of their app functionality are not good. I consider Dropbox's software superior in speed and reliability. A feature I really like in Dropbox is the ability to disable synchronization for a specific folder or file, something that is not possible in Drive. However, Dropbox…

I'm trying to figure out how to see previews, specifically of .jpeg online files, on my mac desktop. I use Dropbox almost exclusively for photo management and it's frustrating not even being able to see a preview so I can figure out which files I need to download locally (I just moved from an old computer that had enough…

Hey! When I insert my SD Card into my Mac, Dropxbox asks me whether I want to save the data on my dropbox. When I confirm to upload, nothing happens. The SD is also not shown under the setting > backups > device panel. What's wrong? Hope someone can help. Thank you!

So been avoiding making any changes for over a year now since things have been working relatively well with the Old Dropbox on two Macs running OS Ventura 13.5, even with the issues around online-only files. But really want to get my Macs on the current version (Sonoma 14.5), which I think means I have to upgrade to…

I have a folder that is set to ignore such as here: https://help.dropbox.com/sync/ignored-files The folder properly does not sync and does not show up on my dropbox web or on any other synced devices. However, there is a file in that ignored folder that continuously throws an "unable to sync" error from my desktop app.

I have a team of 3 part-time staff. We use Dropbox for Business for all of our client files. What are the best practices for syncing files to the staff's hard drive vs. staff using the web-based platform through a browser? Two of the staff utilize their own computers and are reluctant to sync files to their local machines…

Welcome. I have a problem with droppbox running incessantly on a desktop computer, windows 11. The processor is loaded all the time. The dropbox bar shows 1 in black all the time and shows that it is syncing 207 files, once it shows 16 minutes then 1 hour and it continues like this all the time. The computer works 15 hours…

My device stopped syncing recently and to fix this I was told to unlink and relink the device to fix the issue, i did and it work but i now seem to have lost a lot of work done (over a month) on my Dropbox. It seems when I relinked, it restored to the state it was in when the last syncing was successful before the…

I was able to check the Up/Download speed of syncing files via the Dropbox app, or by moving the mouse over the Dropbox Task Bar icon. (Windows 11). Has this feature been removed ? See screen shot below.

Greetings: I have a basic Dropbox account and I have a set of files stored there. When I go through Dropbox.com, I can see those files that exist there just fine. On my laptop (MacBookPro), there is a Dropbox folder in my finder and when I click on that, I can see the files there also and they are identical to the…

I keep getting emails that my dropbox will no longer be able to sync as it is full. I didn't even know it was syncing something! So I logged in to try and find out what is being synced, and what that information is, but there's nothing in my account. No files, no videos, nothing. It just says it's syncing. I don't have…

Thanks for using Dropbox! The desktop client is regularly updated with many fixes including the following: Fixed in this update: * Fixed an issue where Dropbox can accidentally trigger an unnecessary permissions dialog in macOS 14. * Fixed an issue that broke shared links when saving files from some third-party apps.…

The Share links for DropBox has disappeared. How do I get them to show-up again in Windows 11?

Some of my team members can't view the open in - finder tab. I want everyone to have this ability so when people share links with each other they can quickly switch to Finder and sync and item. They're all signed into the Dropbox app as well as the Finder Dropbox so I'm not sure why I can see this and they can't. 

Hi there all, first time poster here and not sure if this is even the right forum. But I signed up for dropbox a few years ago now. I run a very small business so just took the basic product to be able store client files etc. Fastforward a few years and I have bought a new Surface laptop and wanted to duplicate what I had…

Dropbox has begun placing folders within folders in my Documents Folder. I'm on a new MacBook Pro running the newest operating system, and this just started up yesterday. Odd thing is I haven't used dropbox in quite some time. I went on, and deleted everything on both accounts, and the problem persisted, so I deleted my…

smart sync doesn't show up in my settings or on my dropdown menus on my new computer. Windows 11.

Since clicking on the file backup link that Dropbox sent me today, Dropbox is not featuring any of the files that I have on my PC. I use my Dropbox account on my PC, my iphone and my ipad. This one account allows me to see all my PC files across all my devices. But since clicking on the backup link DB sent me, there are…

Here is what I would like to do: We have several folders in our Dropbox Teams platform that all of our designers have access to and need to be able to run applications like AutoCAD. These folders are set to be available off-line and I move the location to the root of the C drive (C:\Dropbox). I currently set up each user…

in our organization we use the selective syns within preferences in the dropbox app, quite frequently. We were wondering if there would be a way to assign a shortcut key or create a script or a macro, so we could be able with one click to enter: dropbox app> initials > preferences > sync > choose folders We were looking to…

Hi! I don't remember exactly when this issue occurred for the first time, I think it started when I upgraded my M2 Pro Mac to macOS Sonoma, but it has become a real nuisance. Basically, there's no way to know if files on my Dropbox are offline or online without checking every single folder. Dropbox reports the total…

 Dropbox has stopped working on my Windows 11 PC and as I have gone back to Basic I cannot of course speak to anyone to resolve this other than this community. I am prompted to send an error report to Dropbaox support but cannot find anyone to send it to which is a little frustrating, any clues for me out there please?

I tried to install Dropbox Backup in my Linux Mint computer, not realizing it would send me over my size limit. So now Dropbox is not operating. How do I remove Dropbox Backup? Maybe its installation stopped when my Dropbox hfolder reached its size limit?

I have a fresh install of Windows 11 onto which I've installed Dropbox. It's a fresh install on this machine so there are on local files. It's been stuck on 'indexing' for 2 days. I've tried restarting the machine, I've tried uninstalling, deleting all the registry keys and files I can find and re-installing and it's still…

I changed my folder name of "Camera uploads" to "Camera_Uploads" and chaos ensues. how do i reverse this bs, ive got files syncing and corrupting.

I just downloaded and installed the Dropbox app to my Win 11 Pro system, but it is unable to connect to the Internet. I saw that some people were able to resolve this issue by turning off their proxy settings, so I tried that, quit the app, and restarted it, but the setting change I made does not stick. The app reverts to…

I use a Macbook M2 Pro running Ventura. I had a Dropbox professional team account. Access to this account was removed by the administrator this morning. By doing this, I lost access to all the documents I had locally on my computer, both in my Desktop, Downloads, and Documents folders. Instead of these files, I have a…

I deleted files from my computer hard drive as it was taken 99% of space. However, I got this notification below. I still remember what files I deleted from my computer. I go on the main company dropbox account and all the files are still there just not in my hard drive. Should I be concern? Mass deletion An unusually…