Request for a Basic plan add-on and more device option plans

Question

I would like to have the choice to add devices to my Basic Extra Plan. Next available plan option is Plus with unlimited connected devices and 2TB of storage. Yet the cost for Plus has quite a difference to the Basic Extra. To me, 2TB of storage is of much less importance for personal use in comparison to being offered Plans to add more of my devices and thus be more interconnected (at a fair storage size), while closing smoother the gap of cost between Basic Extra and Plus.

Megan · Answer

Hey there, @PetrosA & @maher1982! 🙂

Thank you for sharing your feedback! We appreciate you taking the time to explain how an add-on option for additional devices on the Basic Extra plan would better suit your personal needs.

I'll forward your feedback to the appropriate areas so we can continue to improve.

If you need anything else, just give me a shout!

maher1982 · Answer

I like this approach. I’ve seen similar requests from users who need more connected devices rather than more storage. Offering extra devices as an add-on to Basic Extra could be a nice way to address that without requiring an upgrade to Plus.