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Incessant Warning Emails; Emails Confirming Deletion of Content

alreadyhaveanaccount

Why is Dropbox sending me multiple emails about deleting content on my account? They contain deadlines for deletion of my content, without specifying which content, how much storage I am allotted on my account or how much I am over my allotment. This week after several weeks of the warning emails, the email I got said stuff WAS deleted because I didn't take action. I didn't have time for this at the time, so I didn't do anything, just accepted that Dropbox had deleted random stuff in my account. Then I got ANOTHER email today that things were deleted. If things were deleted why am I getting another email? You've already constantly annoyed me about this, inconvenienced me and now you're spamming me with reminders that you already did the annoying thing? Also, now that I got annoyed enough to actually sign in and look around the account (thanks for wasting my time) I see no indication that I was anywhere near the limit on my account (2GB) when I sign in (see screen shot) and there are only a few things in the trash but they don't show their size so I have no idea what is going on with this but it is opaque and annoying and scammy AF. If these are informational emails, inform and then move on. If they are marketing emails designed to increase engagement or something, probably not ethical or legal. Can someone explain what is going on here? I've been using Dropbox since the mid 00's – this isn't normal.

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alreadyhaveanaccount

also, every time I tried to sign into my community account on this forum I clicked the "SIGN IN" button and it kept bringing me to a "CREATE NEW ACCOUNT" page. !!!!!!!?????!!!!!

alreadyhaveanaccount

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Also, when I go to restore the files (which are folders), it says the folder is empty. If the folder is empty, then it wasn't taking up any space. If it wasn't taking up any space, then why was it deleted especially if I was well below my storage cap? None of this makes any sense.

Mark

What is www.dropbox.com/events showing? My worry is you are looking at the wrong account here.

Note that if Dropbox delete the data I dont believe its actually restorable via Dropbox. Its deleted and its permanent.

alreadyhaveanaccount

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alreadyhaveanaccount

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there is an option to restore.

alreadyhaveanaccount

In terms of the possibility of wrong account: the emails are going to the email that I use for the account that I logged into. The account that I logged into shows the activity shown above of deleted files. The storage usage shown above was also from that account. So it seems unlikely I am in the wrong account. I am in a new account on this forum but that is a separate issue as far as I understand.

alreadyhaveanaccount

It's also not my other account triggering the almost full or over full or deletion alerts bc this is the current status of that one:

As an aside, this one often does get time to upgrade "almost over capacity" emails and notifications despite not being anywhere near the limit. It's almost as if DropBox is trying to trick people into thinking they are over the limit so that they upgrade unnecessarily…

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