My ability to share files has been paused - how can I restore it?

Question

Hi Dropbox Community,

I am reaching out because my ability to share files has been suspended. Whenever I attempt to share a link, I receive the following notification:

“We’ve suspended your sharing activity because of a violation of Dropbox’s Terms of Service and Acceptable Use Policy.”

I am unaware of any specific violations on my account and would like to resolve this as soon as possible. Could anyone guide me on the best way to appeal this or provide the steps needed to restore my sharing capabilities?

Many thanks in advance!

Best wishes,

Richard

Hannah · Answer

Hey @richardtyc, thanks for taking the time to post to our Community.

I went ahead and sent you an email, so we can look into your issue internally.

See you there!