I used to get emails every time after I uploaded a file to the request and now I do not. has something changed? I have the basic plan.
Hey @svaughany7, thanks for reaching out to us.
To be honest, there's no change in how this works and I just tested it on my end and I did receive an email notification.
Is it possible that at some point you unsubscribed from those emails? Or perhaps they're going to your spam?
Let me know!
Hi - the same thing has happened to me: I have not been recieving email notifications since the 7th April… my industry uses dropbox daily to share files - I now I feel lost? I have checked my spam, they are not there.
How would I resubscribe again??
Hey @LauraCHMGMT! Just to clarify, you didn’t manually unsubscribe from these emails, correct?
No, I haven't unsubscribed…
Our customers (over 300 customers) - send us dropbox links to upload files to
We upload the files… enter our name / email address - I wait for the confirmation
And now… NOTHING?!?!?!
Thanks for clarifying, @LauraCHMGMT. From a quick look, I can see that you’re also speaking with Walter here. Can you check his latest message and reply in that thread instead, so that we can keep everything in one place? Thanks again!
