Locked out of dropbox-no access to email verification code

Question

I am locked out of my Dropbox account (email: ;;guide1[Removed as per Community Guidelines]

).

I know my password, but Dropbox is asking for a 6-digit verification code sent to my email, and I no longer have access to that email.

I recently changed my device (moved from old phone to new iQOO device), and I reset the old device. I am no longer logged in anywhere.

My phone number is the same, but I cannot receive the verification through email.

This account contains important personal data, and I have been using it regularly before this issue.

Please help me recover access or provide an alternative verification method.

Jay · Answer

Hi @Sathi_2024, thanks for bringing this to our attention.

Just to confirm, have you tried the various steps in this article to see if you can regain access to your Dropbox account?

This will help me to assist further!