I NEED TO COMMUNICATE WITH SOMEONE OTHER THAN ROBOTIC RESPONSES. ABSOLUTELY FRUSTRATED WITH DROPBOX SO-CALLED SUPPORT. I CANNOT SEE MY FILES THAT HAVE BEEN IN DROPBOX FOR MANY YEARS YET MY ACCOUNT AND SUBSCRIPTION IS UP TO DATE. WHO CAN HELP ME?
Hi @johnrob, thanks for messaging the Community.
Do you see any of the missing files on the events page or the deleted files page?
What subscription are you on according to this page?
This will help me to assist further.
Hey @johnrob!
Just popping in to see if you've had a chance to look at our last message. Still need help? We're all ears! If the issue is sorted, let us know what worked out for you.