Question or Issue
I did't receive my referral bonus even though email and invited devices were new
Hey @AleGio, thanks for reaching out to us.
Can you check exactly what the status of the referral is by following the steps here?
If it shows as 'ineligible' please check out the info on this page and let me know if it helps.
Thanks.
Were you able to resolve the issue you were having with your Dropbox referrals, @AleGio?
If not, we can further assist.
Hi Nancy,
Thank you for your reply.
No, I did not resolve the issue. I have two referrals shows as inelegible, and it is impossibile to have an help from the assistance.
If you coul help me, I would be grateful