Child Item

Having issues receiving the security code to my email address. How can I resolve this?

When one of my phones sends a verification code to my email address, it is never received at that email address. Is Dropbox malfunctioning?

Find more posts tagged with

Security

Account Settings

Account Access

Disagree

Under Consideration

Comments

Rich

mrobbins76 wrote:
When one of my phones sends a verification code to my email address, it is never received at that email address. Is Dropbox malfunctioning?

No, Dropbox is not malfunctioning. Refer to the following help article:

https://help.dropbox.com/account-access/one-time-code#I-didnt-receive-an-email-with-the-onetime-security-code