Child Item

Why does the Dropbox desktop app hijack my screenshots?

How to stop dropbox from taking my screenshots. The solutions privided do not work. There is no way to get the app to load on a mac. Opening the dropbox icon, which is supposed to open the app just opens the folder. The App never opens so the preferences section is never available to fix this screenshot hijacking issue. This is a known issue why is it not fixed?

Find more posts tagged with

Desktop

Account Settings

Mac

Permissions

Insightful

Under Consideration

Comments

Mark

DROPBOXSUX wrote:
The App never opens so the preferences section is never available to fix this screenshot hijacking issue

You have set the app to not open via the preferences.

Try using CTRL or CMD when clicking on the Dropbox icon instead to open the display window.

628878848

This does not work. The dropbox app NEVER opens so there is no way to get to the solution that support has been providing for years.

I have restarted, installed the latest version still not able to fix this. Crazy.

Mark

Does right clicking on it work?

628878848

no, open dropbox opens the folder. no app is opened.

Walter

Hey @628878848 - thanks for the screenshot.

Can you try reinstalling the app using the offline installer from this page and let us know how it goes?

628878848

same issue. spent way to much time trying to make this work. moving on to another product.

Rich

628878848 wrote:
no, open dropbox opens the folder. no app is opened.

You're not clicking the correct icon. That's the icon for the Dropbox folder itself; not the application. You need to click the icon in your menu bar.

https://help.dropbox.com/account-settings/view-preferences#access-preferences-mac