I need help with refund asap from accidental chargeback to my bank account through Paypal and I cannot get help through live chat because currently it is not working or broken.
Hi @arzezio_7, thanks for contacting us.
Just for clarification, are you looking for a refund from Dropbox after the chargeback went through, or are you looking to speed up the chargeback?
This will help me to assist further!
I forgot to turn off automatic payment and now I've been charged and I am not planning to use subscribe this month therefore I am looking for refund.
Thanks for clarifying, @arzezio_7.
You can reach out directly to our support team about this through this link.
Let us know when you have your ticket number!
arzezio_7 wrote: I forgot to turn off automatic payment and now I've been charged
I forgot to turn off automatic payment and now I've been charged
Its worth just pointing out that Dropbox do state that refunds are not issued after charges - this is why you are warned multiple times before a charge is made.
