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How can I share files within a folder in a specific order?

Question or Issue
I'm a pro photographer and I use dropbox to deliver photos to my clients. I number each photo (i.e. "Smith-1, Smith-2, Smith-3, etc...). Dropbox used to share them in order (lowest number to highest) now they share in reverse order (highest number to lowest). I want to change this back to the way it was but I'm having no luck figuring it out. Any help??

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Hannah

Hi there @TBox09, thanks for posting to our Community.

There should be a little arrow next to the "Name" column above your files:

Can you make sure the arrow is facing upwards and let me know if that helps?

Thanks!

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Hannah

Hi there @TBox09, thanks for posting to our Community.

There should be a little arrow next to the "Name" column above your files:

Can you make sure the arrow is facing upwards and let me know if that helps?

Thanks!

TBox09

Hannah -

That worked! I never would have known that arrow was there because there was no arrow whatsoever until I clicked to the right of "Name" and it magically appeared. Appreciate the help!!

Megan

Hi there, @TBox09!

Happy to see that your issue is now resolved! If you need anything else, just give us a shout. 😇

Theresa

Hi there @TBox09 and thanks for joining us in the Dropbox Community! 😊

I am glad to see your issue is resolved - questions about ordering files inside shared folders come up often, so it’s great that things are clearer now and your issue is resolved.

By the way, I’m Theresa 👩‍💻, one of the community managers here at Dropbox HQ. I’d love to hear a little more about your setup: Are these files part of a project you’re collaborating on, or are you sharing them for viewing only? Sometimes knowing the context helps us offer the best workaround.

Feel free to share more details - I’m here and happy to help!

T 😺 (Dropbox Community Manager)

TBox09

Hi Theresa -

I'm a professional photographer and I use Dropbox to share the photos with my clients. So, they are for viewing only. When I share the photos, I want them to appear in a certain order so it flows well when my customer views the photos. Dropbox has always done that until recently. I don't know how or why that little 'arrow up' went away but I'm glad this community exists so I could identify the problem.