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Modifications on file from Dropbox account A don't show up on Dropbox account B

If I open a file of the same account of dropbox with the USER 1 (Destock), and I modified the file, and then, I close the file. Now, I open the same file, with the USER 2, (online) I see that the modifications made by USER 1 are not made in the file !!!

Can anybody help me?

Thanks in advance

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Dell_Dropbox

Hey there, welcome back to the community @AdH7

In this scenario, what method is user 1 using to access Dropbox, and have you confirmed that things are syncing correctly?

Also, what method is user 2 using to access Dropbox, and have you checked their syncing status as well?

Rich

In addition to Dell's questions, is this a single Dropbox account that two people are sharing (which would be against the terms of use), or does each person have their own account and you're sharing a folder between the two accounts?