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Job Application Won't Submit

I've seen others posting for help with this in the community forums, so I'm here to try as well.

I am attempting to apply for the Learning Program Manger (https://jobs.dropbox.com/listing/7098490/apply) position at DropBox. However, once the application is complete, when I click Submit Application, nothing happens. It does not show that there are any errors in the submission (which it does highlight if I click the button without filling anything in). I have tried in Chrome and Safari, after clearing my cache, and in an incognito window in Chrome. Same thing every time. The button does nothing, and the application shows it is complete and has no errors.

There's no other place to reach out to Dropbox for help with job applications (which would be a nice thing to have because this seems to be a frequent issue!) so please assist if you can!

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Accepted answers

Neal

HI @BeccaJ & @AnneDeM,

The team got back to let me know that the issue should now be resolved!

Try clearing your cache and reapplying!

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AnneDeM

I am having the same issue. I searched the forums and tried all of the solutions mentioned in the many other times this problem has occurred for candidates: different browsers, clearing cache, ensuring all fields are completed.

BeccaJ

@AnneDeM I found another post that mentioned mailto:careers@dropbox.com. I reached out to them, so hopefully after the weekend they may be able to fix it.

Glad for the confirmation that it wasn't just me, though! I was pulling my hair out last night trying to figure out what was going on!

Neal

Hi @BeccaJ & @AnneDeM,

Thanks for letting us know! I've let our team know and they're currently looking into this.

I'll let you know as soon as we have an update!

Neal

HI @BeccaJ & @AnneDeM,

The team got back to let me know that the issue should now be resolved!

Try clearing your cache and reapplying!

BeccaJ

@Neal

Success! Thank you for your help!