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"The server responded with 503 Service" error for shared links.

Question or Issue

Hello everyone, I use Dropbox to upload files to different services via HTTP requests.

Before that, everything was fine and worked. But, a couple of days ago, I started getting an error from the service "An error occurred downloading file https://dl.dropboxusercontent.com/scl/fi/.../....mp4. The server responded with 503 Service".

The file itself is available for downloading in the browser, but other services cannot download it via HTTP request.

I wrote to the service support, they told me that this is a problem with Dropbox.

Tell me, what could be the problem?
Because this happens with all the files that are uploaded to my account.

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Accepted answers

Djakonda2707

Hi, sorry, my mistake. Dropbox works, it turns out another service where I send the link Dropbox does not work with any links.

All comments

Nancy

Hey @Djakonda2707! Welcome to our forum and apologies for the late reply.

Can you please test this again now and let me know if you still get the same error message?

Also, if you’ve reached out to our support team in the meantime, feel free to send me any ticket number that may have received.

Keep me updated.

Djakonda2707

Hi, There was no error yesterday, but today it started coming again.

Walter

Hey @Djakonda2707 - thanks for letting us know about this.

Can you please clear your browser's cache and/or try another web browser and let us know if you get the same results?

If you do, I'd appreciate a screenshot of the exact error you're getting as well.

Djakonda2707

Hi, sorry, my mistake. Dropbox works, it turns out another service where I send the link Dropbox does not work with any links.

Walter

Glad to hear that and thanks for the update @Djakonda2707

Let us know if anything else comes up in the future and have a lovely weekend ahead!