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I have multiple folders and subfolders - can I unshare them all quickly?

Hi - I can't seem to unshare a folder. The option to Unshare isn't there when I click on Settings. It should be in the bottom left of the window. I may have given access to a nested folder back in the day. And I may have created a link to a file/folder. But I have hundreds of folders so I can't go through them all individually to check. I just want to ensure nobody has access to any folders/subfolders. How can I do this quickly?

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spiels

I figured it out. Took a while. Turns out I had shared subfolders. I had to move each subfolder out to the root domain, at which point I was able to unshare them, then I moved them back. I did this for every subfolder then I was able to unshare the parent folder. Took a long time!

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Mark

spiels wrote:
I just want to ensure nobody has access to any folders/subfolders. How can I do this quickly?

I'm afraid you cannot.

There is no way to check who is in shares without going to each share individually.

In terms of the unshare error can you post a screenshot of what you see?

Hannah

Hey @spiels, thanks for reaching out to us.

I'll have to agree with Mark that there's no quick way to unshare folders at once.

As for the option to unshare a folder, it will only appear on a folder that has actually been shared, meaning the one that you've actually clicked the share button on and shared it.

If you have a parent folder but have shared some subfolders in it, only the subfolders will have the "unshare" option.

I hope that makes sense, but let me know if you still have trouble!

spiels

Megan

Hey @spiels, thanks for the update!

Happy to see that your issue is now resolved! If you need something else, please let me know and I will be more than happy to help every step of the way. 😇

Theresa

Hi @spiels and welcome to the Dropbox Community! I’m really glad to hear things are sorted on your end now and thank you for coming back to share the update. It’s always appreciated and can be super helpful for others in the same situation ✨.

By the way, I’m Theresa 👩‍💻, one of the Community Managers here. Since you’re working with lots of folders and sharing settings, I’d love to know, do you have a favourite Dropbox feature that makes managing your content easier?

Looking forward to hearing more,

T 😺 (Dropbox Community Manager)