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Dropbox isn't allowing me to view or share files on the mobile app/website.

davep1867

Both on phone app and the website.

They show for a second and then say "something went wrong our end" with a dart board graphic?

I also can't copy the link to a file from the right click menu or share any files?

This is incredibly annoying as I need to send a folder.

Thanks for the help.

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Mark

Update: 8pm UK BST

The status page says a fix has been implemented.

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There does currently seem to be a service issue impacting things based upon these posts. Hopefully it will be resolved soon.

The Status Page is showing an identified issue so Dropbox are aware. Please do keep an eye on here and follow that for further updates.

All comments

outpostvfx

Multiple team members globally are reporting issues with Dropbox currently. Must be a global outage.

hölökynkölökyn

Nothing works

davep1867

Great.

rfrazier

Same here....can't access any files, but when going to Dropbox status website it doesn't show any problems. 🙄

oracleocelot

Same here.

coreybeazer

Not working for me as well.

caseyjones29

Same here, wont let me view or share.

Emery S

Same issue. Our full firm cannot access DB web version. Bullseye and ERROR code appear.

HRem

Down for me in every way.

porkchop2785

Somebody must've tripped over the master plug, none of my files are working and the contact us page is only showing error.

ceed123

Experiencing issues at our firm as well

DSinCalif

Down here as well (California). Please let us know when we are up and running again.

kteam

yeah i noticed that 🙄

eek109

Same issue here.

Mark

Update: 8pm UK BST

The status page says a fix has been implemented.

---

There does currently seem to be a service issue impacting things based upon these posts. Hopefully it will be resolved soon.

The Status Page is showing an identified issue so Dropbox are aware. Please do keep an eye on here and follow that for further updates.

kathleen1990

Same - must be something global. Can't even get to customer support or call them. Anyone know what's going on?

bbcrowthebird

I hate that the website says it is operational. It is not. It's wild that we cannot contact customer support.

prawnbear

same. cant access anything and I depend on this real time! frustrating!

the status page is really doing it injustice -- it feels like a complete outage

Fotis Mavroudakis

My junk email is full of messages from fake emails (community@dropboxforum.com) from dropbox!!! Huston we have a problem!!!!

AThornberry

@Mark - surely you have something useful to offer us by now? It's been almost an hour since it went down...

Mark

AThornberry wrote:
Mark - surely you have something useful to offer us by now? It's been almost an hour since it went down...

I dont work for Dropbox....

You'll need to follow the status page.

AThornberry

You're scrambling around locking all those new threads for free? Dang.

Tanaproma

does anyone have an eta?

parkerlbb

Same issue here. Worth checking downdetector.com which seems to show a spike in reported outages from ~2pm Eastern Time

I am based in NJ/NYC area and some of our teams are having issues, not others.

Has anyone had the issue resolved?

caseyjones29

Seems like it's back up for me!

G Gerbacia

Replay and other sub-apps within Dropbox not working here as well.

bbcrowthebird

Appears functional again for me in the US. I uploaded files successfully.

G Gerbacia

all resolved. thanks to this group fro sharing info.