Child Item

Why can’t I invite someone to my shared folders?

Hi,

I run a Dropbox account for our local club of 25 members. it is the free basic account . we have a new member but I can't find now where you invite a new person , I can add their email address but that isn't the same as them getting an invite to reply to.

I always was able to invite new members , can someone please explain if anything has changed, and how yo invite someone

Many thc

Find more posts tagged with

Shared Folders

Developer

Active

Accepted answers

Megan

Hey @smeg246 thanks for posting here!

Do you get any errors when following these steps to invite the member to your shared folder?

Also, would you mind clarifying what you mean when you refer to "an invite to reply to"? What do you wish for them to achieve? When you add someone to be part of your shared folder, they can view, download and usually edit the files in it.

Let me know more, and we'll take it from there.

All comments

Rich

smeg246 wrote:
it is the free basic account . we have a new member but I can't find now where you invite a new person

Basic accounts are personal accounts and only have one user. You can't invite others to the account. You can, however, invite them to join a shared folder that you have in the account. Is that what you're looking for?

smeg246

Yes, sorry about my lack of terminology,it's a shared folder

Megan

Hey @smeg246 thanks for posting here!

Do you get any errors when following these steps to invite the member to your shared folder?

Let me know more, and we'll take it from there.

smeg246

Hi Megan, many thx for that, worked a treat.i created a shared folder called shed, this holds the clubs minutes, photos ,rules, members details etc

We allow committee members to edit and general members to view.

We are only 25in numbers and haven't had a new member for 2-3years, so I had forgotten how to add someone

Megan

Hey @smeg246, thanks for the heads up, and absolutely no problem!

Happy to see that your issue is now resolved! 😇

If you need anything else, give us a shout!

Theresa

Hi @smeg246 and welcome to the Dropbox Community 🎉. I’m glad to see that your issue has successfully been resolved.

By the way, I’m Theresa, a Community Manager here at Dropbox HQ 👩‍💻💙, and I would love to hear more about how you use Dropbox for your local club.

The way you use Dropbox could really inspire others to do the same 🌟 or our internal teams may even have some tips to help improve your workflow💡✨.

Looking forward to hearing from you 😊.

T 😼 (Dropbox Community Manager)