Hello everyone,
how can I contact someone at Dropbox regarding a propably security related weird behaviour I just observed?
Thanks
Quick follow-up:
With the great help from Dropbox support we found a perfect explanation for the observed behaviour. There are situations (like confirming the permanent deletion of files) where an expired password will be accepted as valid.
Thanks for your help, everyone!
Dropbox support is available via www.dropbox.com/support.
You can also view all things on your account at www.dropbox.com/events
www.dropbox.com/account also shows you all connected devices etc.
Hello Mark,
thanks for your reply. On /support I could only find a chatbot and a link to this community. That’s how I got here in the first place. What did I miss?
vltondropbox wrote: What did I miss?
What did I miss?
Support is only for paying users.
If you want to try and explain the issue here I may be able to point you in to a better direction
> Support is only for paying users
I don’t really need support – I’d like to report something that *might* turn out as a security issue. So I’d rather not write about it in public here.
What’s the protocol here? Where can I report this?
I am not aware of anything, sorry. All I can suggest is hoping somebody who works for Dropbox picks it up tomorrow.
Edit: actually you can try https://bugcrowd.com/dropbox
Hey there, @vlton24, happy Monday!
If you don't mind, I'd be happy to send you an email in order for us to have a discussion privately.
I'll be using your Community-linked email address, is that okay?
Keep me posted!
Hi Megan,
thank you, yes, that’s totally fine. I think this will turn out as a mistake on my side anyways ;-)
Hey @vlton24, I just sent you an email!
I'll see you there! 📩
