I have not used Dropbox for sometime. I logged on today and found that virtually all of my folders and files had disappeared. Please help. DB's chatbot was unhelpful.
Thank you.
Hey @Paul Lost Files - sorry to hear about this.
When you say you didn't use Dropbox for some time now, how long has it been since you last signed into your account?
If you made sure that you're looking at the correct Dropbox account, could you have a look at your events page and let us know if you see any signs of your missing files there?
This is the place where all uploads, edits, and deletions are normally logged so it should give you a hint.
Let us know of any updates.
