Child Item

I can't verify my email address to share a folder

I have used Dropbox previously with no issues at another company. I have bought the basic plan and advised by dropbox support. When I go to share the folder, its says I need to verify my email first. I click on the verify link and it takes me back to the folder but I still can't share the folder! Please help!

Find more posts tagged with

Error Messages

Account Settings

Developer

AcceptAnswer

Under Consideration

Comments

Walter

Hey @Tash74 - sorry to hear you're having issues with this.

Did you take a look at your email's inbox for the verification email?

If you did and can't find it, you can also search your email's spam/junk folder as well.

Let us know of any updates!

NKMGH

I am having the same problem. Did you ever get this sorted out?

Megan

Hey @NKMGH, thanks for posting here!

Have you also tried adding no-reply@dropbox.com to your email contacts and then try to verify your email address again?

Let me know how it goes.