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I’m having a problem with re-uploading my photos and videos from my iPhone

Hello!
I’m currently having a problem: I had started uploading my Camera Roll, using the Camera Upload feature, on my iPhone. A little over 2,000 photos/videos had uploaded when I realized that the they were in JPEG format instead of HEIC. I then deleted the ‘Camera Uploads’ folder and then deleted them again from the ‘Deleted Files’ tab. When attempting to re-upload them, the process started where it left off and it disregarded the 2,000-something photos it had originally uploaded. Now, I’ve read around and I’ve seen people say that the FAQ says something about every uploaded photo has a GUID, so that no photo/video can ever be re-uploaded, but I feel like there has to be a way for the GUID’s of my first set of uploaded photos/videos to be deleted, so that I can re-upload them. Can anyone help me?

This is a link to a thread, where someone had a similar problem. If/How it was fixed is still unknown to me:
https://www.dropboxforum.com/t5/Create-upload-and-share/Dropbox-iPhone-consistently-does-not-see-or-upload-all-photos/m-p/670354/highlight/true#M66831

Thank You and God Bless!!!

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Comments

Mark

If you look in the Camera Upload menu on the device you should see an option with when to upload from. If that is already 'All Photos' you will need to email support via www.dropbox.com/support and ask them to reset your camera uploads settings.

GlennEHolmes3

@Mark

Yupp, it already says, ‘All Photos, so I will try emailing support now! Thank you!!

GlennEHolmes3

@Mark

I do have to add that the previously uploaded and deleted photos/videos were all from different dates! It’s like the system chose, randomly, what to upload first.

Mark

@GlennEHolmes3 wrote:
@Mark

I do have to add that the previously uploaded and deleted photos/videos were all from different dates! It’s like the system chose, randomly, what to upload first.

It used to do size order if I remember rightly.... not sure it still does... but the idea being that when it was finished (subject to quota etc.) everything was there 🙂