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I can't upgrade to Dropbox Professional and restore files I deleted 6 months ago.
Hello, I attempted to recover photos that I deleted about six months ago, but I am receiving a message indicating that I am on a Plus subscription and do not have eligibility to recover files from that time period under this plan. Accordingly, I canceled my subscription in order to switch to the Professional plan, which is…
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Tell Us How You Use Dropbox
No two people use Dropbox in exactly the same way. Some of you rely on it every day for work, others for school, creative projects, or keeping life organized - and we love that. We’d love to hear how you’re using Dropbox today - is it something you use once in a while, is it part of your day to day, are there any features…
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Is there a way to disable downloads on ALL my files and make it the default?
It would be rare or never that I want to let someone download a file I send a link to. Is there a way to disable downloads as the default? (yes, I have a "professional" account)
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What is the file limit per file on Dropbox file requests in October 2025?
Dropbox Plan Dropbox Professional Device Puget Workstation Ryzen B850 R110-S AMD Ryzen 9 9900X 4.4GHz 12 Core 120W 2x Kingston DDR5-5600 48GB Gigabyte GeForce RTX 5070 GAMING OC 12GB Operating System/Browser (if using the web) (Windows 11.) Dropbox App Version (if using the app) None Question or Issue Hello! What is the…
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Dropbox API Integration - Quick File Automation
Hey Dropbox devs! Need some help building a sweet file management automation tool. What we're tackling: * Custom API integration for automated file sync and backup workflows * Bulk file organization scripts with metadata tagging and folder structuring * Simple webhook setup for real-time file change notifications and…
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Tell us what you think of the mobile search improvements
Hello! My name is Luke and I work on the Mobile app team at Dropbox. We're excited to share some updates that we've made to the Search experience on the Android and iOS apps. Here's what's new: * Larger Result Thumbnails * Modified Dates in search results * File Sizes in search results * Snippets for keyword matches within…
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What is the difference between sharing a link or Dropbox Transfer?
What are the exact differences between choosing a folder and sharing the link of that folder to a person who doesnt have Dropbox, or using Dropbox Transfer to send that folder to the same person? Do not suggest me that that person should download Dropbox. He is not allowed to use it in his workplace since they use a…
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🌟🤝Community Spirit Badge 🤝🌟
Hey everyone! 🌟 It’s Theresa here. You’ve probably seen me hanging out in the Community, jumping into conversations and joining discussions (if you haven’t seen me before, well, hello 👋). And while doing that, I’ve noticed something pretty great (well, we all have here on the Dropbox Community Team) – so many of you are…
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iPad Files app not showing Dropbox folders and how I managed to solve this.
In working with a new iPad, I discovered that the Files app was not correctly connecting with Dropbox. No Dropbox folders showed up either in the Files app or in any other app with an open feature that would normally have been able to access Dropbox files. Oddly, when I clicked “Dropbox” in the list, there were no folders…
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Did you know... you can search for images using just text?
Hello Dropbox Community! My name is Lainie and I'm a Product Manager at Dropbox. Every now and again, I am going to post a "Did you know..." to 1) keep you informed of all of the cool technology that exists at Dropbox and 2) gather your feedback on how the features are performing. In today's, "Did you know..." I'll be…