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I have subscribed the professional trial and it will end tomorrow. I'd like to cancel it before the payment, but I cannot find the option to cancel on the "Plan" as described in the manual. I found similar FAQs but have no idea how they solve this problem. Since I have another account subscribing paid plans, I'd like to…
Hello, I’m looking for assistance from a Dropbox moderator regarding access to Support. I recently upgraded my account to Dropbox Professional because I need help with a file recovery request that requires a manual review. Here’s my situation: I was a Dropbox Plus customer for several years. After my subscription expired,…
I was home minding my own business when I received 2 emails from Dropbox; the first to confirm a cancellation of a trial period for Dropbox Professional and the second soon after telling me my account had been upgraded to Dropbox Professional. None of which I initiated. Two days later I see I have been charged 199usd for a…
Hello, I attempted to recover photos that I deleted about six months ago, but I am receiving a message indicating that I am on a Plus subscription and do not have eligibility to recover files from that time period under this plan. Accordingly, I canceled my subscription in order to switch to the Professional plan, which is…
No two people use Dropbox in exactly the same way. Some of you rely on it every day for work, others for school, creative projects, or keeping life organized - and we love that. We’d love to hear how you’re using Dropbox today - is it something you use once in a while, is it part of your day to day, are there any features…
It would be rare or never that I want to let someone download a file I send a link to. Is there a way to disable downloads as the default? (yes, I have a "professional" account)
Dropbox Plan Dropbox Professional Device Puget Workstation Ryzen B850 R110-S AMD Ryzen 9 9900X 4.4GHz 12 Core 120W 2x Kingston DDR5-5600 48GB Gigabyte GeForce RTX 5070 GAMING OC 12GB Operating System/Browser (if using the web) (Windows 11.) Dropbox App Version (if using the app) None Question or Issue Hello! What is the…
Hey Dropbox devs! Need some help building a sweet file management automation tool. What we're tackling: * Custom API integration for automated file sync and backup workflows * Bulk file organization scripts with metadata tagging and folder structuring * Simple webhook setup for real-time file change notifications and…
Hello! My name is Luke and I work on the Mobile app team at Dropbox. We're excited to share some updates that we've made to the Search experience on the Android and iOS apps. Here's what's new: * Larger Result Thumbnails * Modified Dates in search results * File Sizes in search results * Snippets for keyword matches within…
What are the exact differences between choosing a folder and sharing the link of that folder to a person who doesnt have Dropbox, or using Dropbox Transfer to send that folder to the same person? Do not suggest me that that person should download Dropbox. He is not allowed to use it in his workplace since they use a…
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