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I can't configure the Dropbox app on Ubuntu 24.04

Hi, I am required to use Dropbox for work on an Ubuntu 24.04 system, which is apparently supported as "Ubuntu 22.10 or higher"

I followed the instructions at https://www.dropbox.com/install-linux and it installed and logged me in successfully, and a Dropbox icon appeared in the top bar. It then began syncing all folders with hundreds of GB of data, it wants to copy the entire company Dropbox to my local system. Clicking the Dropbox icon does nothing, it does not respond. I am unable to stop the sync, and unable to configure Dropbox. Uninstalling Dropbox following the instructions at https://help.dropbox.com/installs/uninstall-dropbox failed to stop Dropbox actually running, now there is a zombie process that is still trying to sync hundreds of GB of data to my laptop.

Why is this broken, who is responsible for testing this software? How can I repair my system?

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Здравко

Take a look here for some details and possible way to workaround.

Good luck.

darkstarmcj

Hi, I had a similar issue on ubuntu 24.04. Coming from a slackware background, I went straight to the command line. Identify your dropbox process with ps -ef and kill it.

Then go to your home directory and start dropbox via

.dropbox-dist/dropboxd

If there is a problem, it will notify you on the terminal. In my case, I had too many files so I run the command below (I added a couple of zeros to what suggested in the error message just to be safe):

echo fs.inotify.max_user_watches=10000000 | sudo tee -a /etc/sysctl.conf; sudo sysctl -p

Then restarted dropbox with

.dropbox-dist/dropboxd

It is synchronising now. I hope it will restart automatically without any such mess when I reboot next.