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I downloaded the desktop app from an email and now I have two Dropbox folders
I accidentally downloaded Dropbox again from an email. Now I have a duplicate set of dropbox folders on my Windows 11 computer. How do I get rid of the second app/set/folders???
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Migrate/Redeem Reward Points from the Advocates to the New Deeto Community Account/App
Hi, @Neal it's nice to meet you. I'm in the process of migrating from our previous Advocates to the new Deeto Account/App. Thanks for the new experience. I managed to log in to the Deeto Account and was in the process of updating my Profile details when I realized my previous Rewards (4785) on the Advocates portal hadn't…
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Full offline installer of Dropbox app for windows 11
I believe there is a restriction on my work station that installer won't work on my windows 11. I always need full offline version of windows desktop dropbox to be able to use it on my desktop. Now a new version of dropbox has come out and my old version does not sync anymore. I have uninstall old version but can't find…
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I downloaded the desktop app on my Windows, but can't install it.
Device (MSI) Operating System/Browser (if using the web) (Windows 11) Desktop app stopped working. Tried downloading several months ago and it seemed to have worked but the desktop app disappeared again. Tried to download the standard version as well as the offline version, didn't work. Tried tuning off security,…
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Fix: Dropbox Finder Extension (Smart Sync / Right-Click Menu) Permanently Disabled on macOS
Hey all, I've been beating my head against the wall for a week now trying to figure out why my Dropbox Finder extension wasn't working. I don't have File Provider and really didn't want to set it up, plus I'm apparently not a candidate. I'm not sure exactly what caused this state. It was either a recent update or some…
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macOS File Provider: Dropbox cannot relink to existing CloudStorage folder
Application Affected Dropbox on Windows PC and iMac Sequoia Device Windows PC and iMac Sequoia Operating System/Browser (if using the web) Latest Windows, iOS 15.7.4 After a routine restart, the Dropbox desktop app lost its login state and now cannot relink to the existing File Provider folder at…
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Dropbox installer removes my Windows Defender Firewall rule
Application Affected (Dropbox) Operating System/Browser (if using the web) (Windows 11) Dropbox App Version (if using the app) (244.3.6525) Question or Issue I previously reported this issue about a year ago, but the same problem still occurs in the current version, so I am reporting it again. I am using Windows Defender…
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Dropbox icon is not available on Tahoe 26.3.1
Application Affected Dropbox Device Macbook Pro M5 Operating System/Browser (if using the web) Apple eTahoe 26.3.1 Dropbox App Version (if using the app) Latest offline and online installers Question or Issue The GUI for DropBox / menu bar icon are not available to use. The application is running according to the Activity…
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I get an error that the Dropbox app can't start after installing it on my Windows device.
The error file is as follows: bn.BUILD_KEY: Dropbox bn.VERSION: 243.4.6956 bn.constants.WINDOWS_SHELL_EXT_VERSION: 90 bn.is_frozen: True machine_id: fb77be58-97d3-4be1-8b70-5fb248364473 pid: 18096 cwd: 'C:\\Program Files (x86)\\Dropbox\\Client' real_path='C:\\Program Files (x86)\\Dropbox\\Client' mode=0o40777 uid=0 gid=0…
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Can't start the Dropbox app on my new Windows device. Nothing happens.
Application Affected Dropbox Device HP generic, new, laptop Operating System/Browser (if using the web) Windows 11 Dropbox App Version (if using the app) Can't really tell since it won't start Question or Issue Have been using Dropbox for years. Recently had to get a new laptop because of work issues. I downloaded the app…