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Dropbox Community

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Recent Content

I can't uninstall Dropbox completely from my Mac
Application Affected dropbox for Mac Device MacBook Pro 16 m1 Operating System/Browser (if using the web) Mac OS 26 Dropbox App Version (if using the app) latest Question or Issue dropbox charged me after I cancelled so I want it off my machine but following the uninstall steps still leaves it behind - I even found a…
Unlink Dropbox app version 2.3.5.10 from Android handset
Hello, I have an old android handset - HTC- One with Dropbox app version 2.3.5.10. I am unable to unlink device from Dropbox. A message occurs Error: ' you must be online to unlink. Check your connection or try again'. However, I am connected to WiFi. I can access the website on my other devices laptop and mobile, but the…
Dropbox installation causing persistent issues on Debian
Regarding an issues raised across several other posts: * Like this one * And this one Dropbox installations can result in persistent system issues on Debian 13. In an attempt to save others some headache, here's a few details I found helpful while attempting to fix the issue. * Note that Debian isn't supported by Dropbox.…
Can I use my account online if I uninstall the app on my Windows?
My question is, can I still access Dropbox online if I uninstall it from my Windows 11 PC?
Unable to uninstall Dropbox on Windows 11
Application Affected (Dropbox) Device (Lenovo IdeaPad 5 Convertible Laptop.) Operating System/Browser (if using the web) (Windows 11.) Dropbox App Version (if using the app) Error Unable to de-install Dropbox. Ensured that 3 Dropbox services have stopped. Tried to de-DropboxE64.88.0.dllinstall manually. Didn't work. In…
How to completely remove Dropbox from my Mac?
In the name of GOD, please tell me how to remove Dropbox completely from my Mac! Thank you!
Dropbox desktop app is causing system crash after a reinstall
Hi all, We recently uninstalled Dropbox and then reinstalled it. It started syncing and ran for about 36 hours before system completely crashed — the BIOS screen came up and there was nothing we could do. Took it to a computer tech to get it running again. We tried reinstalling Dropbox again, but the same thing happened —…
Unable to uninstall the desktop app on Windows 11
Application Affected Dropbox Windows 11 Operating System/Browser (if using the web) (Windows 11) Dropbox App Version (if using the app) (235.4.5905, assuming the installed apps screen is correct) Question or Issue Hello, I've been trying since last night to uninstall the app for Windows 11. It'll make it about 3/4 of the…
Dropbox desktop app has stopped syncing files after an update
Application Affected Dropbox for Windows Device Dell Latitude 5520, 5550 Operating System/Browser (if using the web) Windows 11 24H2 Dropbox App Version (if using the app) 232.4.5988, 233.4.4901 Question or Issue Two users in my organization have started having a problem where their files are no longer syncing. The tray…
Unable to completely delete the Dropbox desktop app before migrating to a new computer
I've always had good luck using Apple's migration assistant. Whenever I get a new Mac, I always change the Home Folder name. I do this because the old Mac is often repurposed to another family member. So the old Mac is called “macmini2018” and the new Mac will be called “macmini2025”. The problem is, Dropbox (and iCloud)…